Other Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for experienced telemarketer in outbound campaign for merchant cash advance. Get fee for getting docs and bonus for each funded advance. Experienced telemarketer only. (Only apply if you are fluent in Spanish). Please tell me your experience. Let us know in full detail please. The more we know about you and your experience the more it will help us in making a hiring decision. (We will train if necessary) Also let us know what hours you can work, phones lines, internet connection, computer situation and how we can track you are actually doing your work. Edward M. Regional Sales President
Fixed-Price - Intermediate ($$) - Est. Budget: $1,700 - Posted
Looking for 15 South Africans willing to relocate for a year – we offer R 21, 7511.50 - R 383, 843.82 year contract depending on your qualifications (no degree necessary to apply) You will be teaching English to ages 4-18 depending on your preference. Manage and educate students in a classroom setting Develop and implement engaging lesson plans Adhere to established teaching curriculum Maintain positive relationships with students and parents Document and share student grades and evaluations Ability to build rapport with students No experience needed, only passion, a great attitude and willingness to relocate for about 12 months. View the full job description here: simplebooklet.com/teachenglishinchina
Skills: English
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I have some apartment complexes that need their reputation to be fixed online. This needs to be done by writing reviews on Google and Facebook acting like you were a tenant. It is also important that the Facebook profile you use look to be local people in the Oregon area.
Skills: English English Grammar English Proofreading English Punctuation English Spelling Social Media Management
Hourly - Expert ($$$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are looking for someone to set up our Zendesk portal. We need our branded help portal set up as well as automations, social channels, views and tags etc. We have a center already set up but are looking to take it to the next level so it works efficiently and we can accurately track what is being answered.
Skills: Zendesk
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Convoy is one of the fastest-growing tech startups in Seattle, transforming the $800B trucking industry. We are hiring highly talented and motivated individuals who will play a critical role in developing and enabling Convoy's operations. This entry-level temporary role is a career accelerator. As a startup we offer top candidates the opportunity to take on marketing, customer support, partner training, problem solving, quality control, and other challenges while looking for ways to continuously improve how we do business. Responsibilities: - Monitor quality metrics of Convoy’s partner carriers and drivers - Train carriers and drivers on how to use the product, improve their performance, and grow their businesses with Convoy - Ensure that shipments are executed according to customer specifications - Track product use and product performance, and work with our product and engineering team to make improvements that help us serve and delight our customers
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are seeking a Client Coordinator / Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Responsibilities: • Provide information about the products and services • Troubleshoot and resolve event issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services ​Qualifications: • Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Desire to participate in professional development and take on new responsibilities • Self-motivated and comfortable working both independently and as part of a team
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
FinFolio is a boutique technology company that makes software for professional financial advisers. We are seeking an experienced and talented professional to become an Investment Software Specialist. Join a team focused on providing great software and exceptional service to our clients. FinFolio is a client-focused support culture that rewards employees for innovation, professionalism, and personal development. We need top talent to help us grow. If you thrive in an exciting, dynamic, rapidly-changing environment, we'd like to talk with you. JOB RESPONSIBILITIES • Discussing investments and software functionality with clients and prospective clients. • Working with strategic clients to enhance the software. • Provide in depth technical support by resolving issues and questions by phone and e-mail. • Implement new clients by converting data from their old portfolio management system. • Assist in testing our products between and during software releases. • Work with the development team to communicate software bugs and other issues. • Lock-down processes and procedures to help future team members as our company grows. • Interpret and validate technical issues, test solutions, follow-up and escalate when necessary. • Maintain and create documentation by logging support cases, e-mail and knowledge base articles. • Work on various external projects as needs arise. QUALIFICATIONS • Knowledge of the financial industry, including bonds, options, and non-US currencies. • Superior troubleshooting and analysis / resolution skills. • Ability to learn complex technical and theoretical information quickly. • Excellent written and verbal communication skills in English, with a strong attention to detail. BONUS SKILLS You would be a particularly good fit if you had one or more of the following capabilities: • General technical competence, skilled with scripting, installing software, able to learn new technologies and apply it to your job • Proficiency in Microsoft SQL Server, Microsoft Office, and various system architectures and environments. • Education in Finance, MIS, computer science, other technical degrees, economics, or business management. • Prior experience with client/server applications and relational databases. • Network administrative experience. • Experience with ours or a competitor's products. (i.e. Advent Axys, Schwab PortfolioCenter) • Series 6, 7, 63, or 65 Licenses. • Ability to travel and provide on-site training and support for large clients. ABOUT FINFOLIO At our heart FinFolio is a software company, founded and run by a software developer who has created, grown and sold similar startups. FinFolio has broken into a >$1B vertical market with well-established competitors and we have a reputation for leading our field in software design.
Skills: Customer service Microsoft Office Phone Support Software Testing SQL System Analysis Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
GENERAL DESCRIPTION OF POSITION Candidate will serve as Workforce Management Administrator in a Contact Center environment responsible for all WFM tasks within the call center department. Key responsibilities will include attendance and scheduling functions, forecasting, trends analysis as well as real time monitoring. Supporting US call centers on US EST time.​ Essential Duties and Responsibilities: Prepares intraday reports on staff attendance. Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting. Manages changes to scheduling to ensure adequate daily resource coverage. Communicate with management and operations team to ensure compliance with company standards. Maintain running report of attendance incidents. Ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures. Analyze PTO submissions and approve/deny based on their effect on operations. Monitor attendance and schedule adherence. Processes schedule trade requests for posted schedules Processes management requests for modifications of scheduling events (meetings/training, etc.) Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction. Provides analytical support for special projects. Collaborate with Operations Department Management on identifying opportunities to further optimize our workforce. Communicates and works with staff members, management, Human Resources, and Accounting. Performs any other related duties as required or assigned. Requirements: 2-5 Years experience in Workforce Management, preferably in contact centers with at least 50 employees. Experience with Workforce Management software (scheduling, performance tracking, reporting) Demonstrated strong analytical skills, with emphasis on forecasting. Ability and willingness to learn new software applications. Skills in complex problem solving, judgment, critical thinking and decision making. Ability to be highly organized with an emphasis on accuracy and timeliness. Ability to organize information and have attention to detail and accurately follow procedures. Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time. Ability to effectively communicate orally and in writing with co-workers, management team, other Departments, vendors, and outside agencies, including being sensitive to professional ethics. Ability to sit the entire work day viewing a computer monitor. Ability to work occasionally evenings and weekends to meet deadlines.
Skills: BPO Call Center Call Center Management Workforce Management
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Here at Streetbees we are looking for someone to be part of our local acquisition team in China. You would be working remotely with an international team and you would have the chance to be part of one the fastest growing start-ups in London. We need someone committed who will be able to help us on a part-time basis with growing our community in China. If you are passionate about start-ups, outgoing, ambitious and love socialising then you could be the perfect one to spread the word about the amazing Streetbees Community. You will need to help us build our community in China for upcoming projects If this sounds like you and you want to be part of something big, please get in contact :)
Skills: English Social Media Marketing