Other Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is an exciting opportunity with a rapidly growing and popular Web design & SEO company that is looking to expand with your help! We have ambitious growth plans, but we need the right person to help make this a reality. Over the next 12 months, we intend to grow from 2 full-time staff to 7 staff which would include three IT staff, three full-time sales staff and one full-time admin. Currently, the volume of Web & SEO work is now holding back the growth of the company by preventing the owner from focusing on sales. The position would include: Answering Web & SEO customer service enquiries by phone and Email Completing onsite SEO Building new websites Maintaining our client's existing websites Offsite SEO using the software we currently use and our external partners. Once we find the right person for this position, we believe that the company will rapidly grow and within 6-8 months we would aim to take on a second IT team member and open an office for these two staff should this be desirable. We are looking for someone who is hardworking, committed and driven. Applicants will need to be able to self-manage while also receiving instructions from the owner. This is a full-time permanent position. If you are interested, you will need to be personable with excellent communication skills, a very strong knowledge of WordPress, CSS & HTML as well as skills in onsite SEO & link building. The ability to learn on the job is vital as our industry evolves quickly. Excellent written and spoken English skills are essential; all applicants will need to perform a written and oral English test with the owner. The other major requirement is the ability to receive inbound VOIP calls. In return, we are offering fantastic opportunities within the company an excellent salary of £16,500-£20,000 depending on experience a year which will rise to £22,000 a year after three-month probation. With further salary increases based on loyalty. We also provide 24 days paid holiday per year. Working hours are 8.30am - 6 pm GMT Monday - Friday. If you have any questions, please do not hesitate to ask and we look forward to hearing from you soon. We will be receiving applications this week with interviews starting on the 21st of September.
Skills: CSS HTML5 Search Engine Optimization (SEO) SEO Audit SEO Backlinking SEO Keyword Research SEO Writing WordPress Yoast SEO
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Greetings. My name is Brock Gillespie and own a web design business and I need someone on a part time basis to do some simple weekly tasks. Please apply so we can get started right away on these very important tasks. Please only people with a high speed internet connection apply.
Skills: Email Handling
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I need a small ebook of about 10-15 pages on building a salon clientele. I want a cover so that it looks like a small book or magazines. I can supply the topics.
Skills: Marketing strategy Sales
Fixed-Price - Entry Level ($) - Est. Budget: $250 - Posted
We have an ongoing project with a prestigious auto manufacturer, and need to find individuals willing to conduct mystery shops in Winnipeg. We have an assignment that will require a test drive of a high end vehicle, followed by an assessment of the customer experience via an online survey. We will pay a flat fee of US$250 for a successfully completed assignment. The assignment requires that you assess various parts of the customer experience, including the appointment setting, the sales experience, and the general facility upkeep. After visiting the dealership, you would complete an online survey. The dealership visit will require approximately 60-90 minutes onsite, and the survey will take about 90 minutes to complete. After the initial visit is conducted, there will be a 5 business day waiting period to track the follow up attempts of the sales person, and an assessment of their reaction when you decline to move forward with the vehicle purchase. In addition to answering the survey, you will be required to upload all documentation (quotes, business cards, vehicle collateral, etc). Note that no credit checks will be performed, and you will not be filling out any financial paperwork. My client does require that our mystery shoppers can accurately portray a profile similar to that of their actual customers. If interested in the project, I would need you to provide the below in order to be considered: 1. Age 2. Family Status 3. Education level 4. Occupation and Industry (if not listed on Upwork) 5. Make/Model/Year of the car that you will be driving to the dealership 6. Driver's License issue or most recent renewal date If you have any questions, please feel to contact me. All payments will be made via Upwork. Thanks, Josh
Fixed-Price - Entry Level ($) - Est. Budget: $250 - Posted
We have an ongoing project with a prestigious auto manufacturer, and need to find individuals willing to conduct mystery shops in Victoria. We have an assignment that will require a test drive of a high end vehicle, followed by an assessment of the customer experience via an online survey. We will pay a flat fee of US$250 for a successfully completed assignment. The assignment requires that you assess various parts of the customer experience, including the appointment setting, the sales experience, and the general facility upkeep. After visiting the dealership, you would complete an online survey. The dealership visit will require approximately 60-90 minutes onsite, and the survey will take about 90 minutes to complete. After the initial visit is conducted, there will be a 5 business day waiting period to track the follow up attempts of the sales person, and an assessment of their reaction when you decline to move forward with the vehicle purchase. In addition to answering the survey, you will be required to upload all documentation (quotes, business cards, vehicle collateral, etc). Note that no credit checks will be performed, and you will not be filling out any financial paperwork. My client does require that our mystery shoppers can accurately portray a profile similar to that of their actual customers. If interested in the project, I would need you to provide the below in order to be considered: 1. Age 2. Family Status 3. Education level 4. Occupation and Industry (if not listed on Upwork) 5. Make/Model/Year of the car that you will be driving to the dealership 6. Driver's License issue or most recent renewal date If you have any questions, please feel to contact me. All payments will be made via Upwork. Thanks, Josh
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Uptown English is an online start-up currently looking for a home-based ESL teacher from the Philippines. We are searching for an instructor who is punctual, dependable, highly-motivated, energetic, and has a pleasant demeanor. BPO and/or English teaching experience are preferred. This is a unique opportunity for a hard-working individual who is looking for promotion opportunities in the near future. WHAT WE DO: -1-on-1 adult online conversational English classes -1-on-1 adult online OPIc classes -25-minute highly engaging lessons WHAT WE ARE LOOKING FOR: - At least 1 year of English teaching experience - At least 2 years of BPO experience - Bachelor’s degree - Neutral accent -Tech Requirements: desktop or laptop with high-speed Internet connection (at least 2 mbps download and 1 mbps upload) with audio/video capability and a smartphone. JOB DETAILS:
 Contract term: 6-Months 
 Start date: Immediately
 Hours: Minimum 15 hours per week commitment. The 15 hours per week have to be during Seoul peak hours. Peak hours are Monday-Sunday 5-10pm (Manila time). Teachers are not required to work full shifts, just to ensure 15 hours during the peak times. PAYMENT: Our teachers receive a base pay of 140 PHP/hour. This position is ideal for part-time teachers looking to supplement their income without needing to worry about a daily commute. All payments will be made through Paypal. HOW TO APPLY: Please send your resume, cover letter, scanned copies of degrees and certificates, list of professional references, and an audio recording of a brief introduction of yourself (1 to 2 minutes). MORE INFORMATION: Website: Facebook:
Skills: Customer service English Grammar english tutoring ESL Teaching Teaching English Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.