Email Handling Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are continuously buying more property and growing rapidly. We need someone who can support us ON THE PHONE with making necessary outbound calls to our utility providers, vendors, and tenants to free up our in office people from having to make these calls. RESPONSIBILITIES: For new purchases we need someone who can (we will train them how if they are capable): -Call all of the utility companies to switch over the utility bills to our business -Call the local housing authority as needed to follow up on change of ownership status and send us daily updates -Due diligence PRE-PURCHASE calling Housing Authority to validate status of tenants For ongoing property management of buildings we own we need someone who can (we will train them if they are capable): -Call utility companies to have bills paid over the phone -Call tenants who have past due rent to discuss and follow up on collections -On tenant turnover switching utilities back to our company -Following up with tenants on outstanding service requests and sending weekly reports -Coordinating with field personnel on rent pick ups and other scheduled items REQUIREMENTS: -Must be fluent in English and able to speak clearly, needs to be VERY STRONG on the phone and speaking English -Needs to be able to make phone calls when needed between the hours of 9 AM to 5 PM Central Standard Time within 24 hours of request to make phone call -Must be reliable and responsible -Must be able to leave emotions behind and stay professional on phone calls and maintain resilience GOAL: If we hire the right person here they will grow with the company and be part of our remote core team as we continue to grow. If this hire is successful at this responsibility it will free a GREAT deal of time up for our office personnel so that we can focus much more time on expansion and growth than on just maintaining our existing portfolio. Ideally this role could eventually take over as our primary phone contact for our company in addition to making our necessary outbound calls. WHY WOULD YOU WANT THIS OPPORTUNITY? Our company has had year over year asset growth of over 100% per year the last 4 years. This rapid pace does not seem to be slowing and this role will continue to grow in importance as we grow. Could be a very long term ongoing in perpetuity role with a company that continues to get stronger.
Skills: Email Handling Appointment Setting Customer service Email Etiquette
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone that has experience with handling back end work for credit repair companies. If you have experience with writing dispute letters, updating credit score results in software, that is a big plus. Looking for a hard worker who can work between the hours of
Skills: Email Handling Microsoft Excel Microsoft Word Typing
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
PLEASE BID FOR FIXED PRICE FOR THE FULL MONTH NOT HOURLY - GIVE ME A GOOD COVER LETTER FOR A QUICK HIRE - READ THE SPEC IN FULL. GREAT JOB FOR SOMEONE WHO HAD GOOD ENGLISH AND WANTS TO BUILD UP THEIR UPWORK PROFILE. We are looking for a data entry person who is great at web research to be on our exciting new team. You will be given interesting exciting web research projects and deadlines to fill. Duties include: - social media research on Twitter and Instagram - replying to people who talk to us on social media like twitter/facebook etc. - sending emails/messages to selected companies/people with our offers - some admin tasks - web and social media research - following and unfollowing on multiple twitter accounts - some other social media activities - general data entry - finding and uploading content images etc. TRAINING provided on most things - but you need to be able to work well alone This is a good job for someone who has some time every day to get professional research work done, wants to build up their upwork history, and can start immediately. You have to have good research skills, don't get bored easily, be good at following instructions and have experience finding resources to use for businesses (even your own). To show me you actually read this application thoroughly and have good attention to detail please tell me what is the colour of the ocean first in your covering letter. You'd be surprised how many people don't read fully, and this shows us that they wouldn't be great on this job which requires attention to detail. You will keep Google spreadsheets that you create and communicate benefits to me in a way that doesn't require me to sit and figure out the information for myself. I want to be able to have summaries whilst you do the background work. keep up good communication and ask me to guide you early on with a few web pages you find so you don't waste days on something thats not what we need. We have a great team, and we're looking for someone who can be with us for the long term. If you do well, you may be given other jobs with our company too.
Skills: Email Handling Administrative Support Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need assistance with my eBay store, primarily with processing orders and handling customer service. I mostly sell UPC codes, so for the order processing, this is what would be involved: When an order is placed, check the order to see how many UPC codes were ordered. Then, copy that number of UPC codes from a spreadsheet filled with UPC codes that I will provide (some excel knowledge will be helpful here) and paste the codes into a new file that can be emailed to the customer. Save the new file using the buyer's username as the file title, then send it to the buyer's email address (which can be found using the order information) using an email account and pre-written email that I will provide. Then, mark the order as shipped through the eBay account and send the buyer a quick eBay message to say that the order has been shipped and tell them what email address it has been sent to. I will provide the messages to be used. Some buyers may also request barcode images along with their UPC codes, so in those cases you will have to generate the using a website that I will provide. The entire process should only take about a minute, but it may take a little longer if the barcode images are requested. I also need assistance with the customer support for the UPC code orders. I sell other products on eBay, but you do not have to worry about them. Only pay attention to the messages received if they are about UPC code orders. If the buyer has a question about UPC codes, I will need you to answer it. I will be available to assist with answers that you do not know, but over time, I would hope that you can become familiar enough with the product to be able to answer all the questions yourself. The questions are usually quite simple, so it should not be hard to learn the answers to the majority of them. Also, some of the messages relating to UPC code orders will also be asking for the codes to be sent to a specific email address or for the barcode images to be included, and I will expect you to be able to take those questions into account when processing the orders. As I mentioned before, the processing for each order should take about one minute, and sometimes a little longer if the barcode images are needed. Since you will need to process between twenty and forty of these orders each day as well as respond to messages about them, you can expect to work for a total of about an hour each day. However, because handling the orders quickly and responding to messages quickly is important, you will need to check the ebay account frequently in order to process orders and respond to messages. This means that, while you might work for a total of an hour each day, that work might be for example split up into four 15 minute sessions where some orders are processed and some messages from buyers are answered. This is a long term project. I will continue needing assistance for many months or even years to come. In addition, if I am impressed with the quality of work that you provide, I may expand your responsibilities and adjust the pay accordingly. Some skills that will be needed are good english skills as well as some knowledge of Microsoft Excel (or Open Office or some alternative that can use spreadsheets). A basic knowledge of how eBay works such as navigating the site to respond to messages and being able to contact buyers and mark orders as shipped will also be required.
Skills: Email Handling Customer service Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We want to provide the ability to our customer to be able to reach us at anytime of the day or night and have their inquiries answered. The channels of communications will be mainly through Facebook messages, Online Chat and Emails. The person hired will be receiving the access to the information necessary to make it possible for them to assist the customers.
Skills: Email Handling chat support Customer service Email Etiquette
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.
Skills: Email Handling Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need to hire someone ASAP. I appreciate you applying for the job. My name is Brock and own a web design business and I need someone on a part time basis to do some simple weekly tasks. Please apply so we can get started right away. Thank you for your time.
Skills: Email Handling