Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
DUTIES & RESPONSIBILITY: (1)Tracks data and source documents (2)Prepares and sorts source documents, and identifies and interprets data to be entered (3)Compiles, sorts and verifies data for accuracy (4)Contacts responsible parties or clients from other organisation to resolve moderately complex questions, inconsistencies, or missing data. (5)Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the accounting Software, such as faxing or emailing confidently and positive attitude online from home.
Skills: Virtual Assistant Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
De Vindt is an online jewelry company specialized in offering ethical jewelry. De Vindt produces high quality fine jewellery using ethical diamonds and gemstones. We do this while at the same time making a positive contribution to the global environment. Working this way we improve the lives of our staff, customers and those around us in the community. In the optic to improve our contact with customer, the person requested should have following requisites: - Experience in customer service - Native Dutch and good level of english - A knowledge of Social media and online marketing - Knowledge of sectors as fashion, luxury and watches is highly preferred The virtual assistant will be in charge to be periodically in contact virtually with customer, supporting the social media strategy and monitoring the customer care webchat for the dutch customer. Additionally translation from english and dutch will be required. In applying to this job please mention the following ref VAD-De Vindt.
Skills: Virtual Assistant Cold calling Customer service Social Media Marketing
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Hello, Hope you are doing ok! I am looking for a Chinese based assistant for the following tasks. Short story : I have placed an order with a supplier and paid 30% deposit. The communication with the factory was excellent however once I transferred the money the sales rep has become very passive, she does not reply to my emails and so on. I sent them the money 2 weeks ago (and emailed the bank confirmation) and since I had only 1 email from the sales rep and she said that the mass production has been started. I am not entirely sure whether is true or not and why it was delayed a week but things have got so slow from her side. I can’t afford more delays on these products because I want them to be ready for Q4. Also I need some more details about box sizes and packaging. So I need somebody in China who would be able to contact the factory and speed things up, get another sales rep if needed and we need to get the information we need as quick as possible because I will have to schedule these items for shipping with other products from another factory. Following tasks need to be taking care of : - Get contact with factory and ask for required product details such as product dimensions, packaging details, carton dimensions and weight. I have the details of the main product however I ordered other items with smaller quantities. - The production time they asked was 45 days. We need to make sure that they can deliver the products within this time frame. - They put inserts in our main product with our logo and some texts on it but they need to send me the layout or format of the insert. Or just the size, for instance A4 paper or A5 or whatever. - I will arrange an inspection for the goods before shipping so I need a contact detail which I can pass to the inspection company - Speed things up. The assistant needs to call them every week to make sure production is going ahead. - To support any communication between me and the supplier I reckon it is about about a 15 hour job in total and mainly talking on the phone with the supplier and emailing with me and the supplier. The aim is to speed things up. Hope you can arrange somebody with a reasonable price tag. Thank you Regards Norbert
Skills: Virtual Assistant Logistics & Shipping Negotiation Order processing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Need experienced virtual assistant/customer support person.(Prefer Philippines) You will reply to client inquiries. You must have excellent English and a clear voice. Follow with clients to make appointments, do appointment setting. Must have stable internet and electricity. part-timer 3-4 hours per day, will become full-time. If you have references of US clients, it will help. Send skype id for immediate interview and hire. Also, send voice recordings. Why should I hire you?
Skills: Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We require a VA/freelancer to assist with managing our product reviews. This position requires skill sets in customer service, social media and reputation management. You will be responsible to manage all of our customer reviews of our product on Amazon, our website, a third party review website, google reviews and our own separate product review forum. You will encourage and communicate with all of our customers (both happy and sometimes not so happy) . Convert the not so happy to happy and the happy to post reviews all over the internet. We need someone that is very independent, self starter, and for someone that really cares about achieving common goals - getting excellent reviews. You will be the heart of our reputation, & ensure feedback flows to all teams in order to improve & innovate our medical device product. And you spark customers with new ways to make their experience continuously better. REQUIREMENTS ========== Experience REQUIREMENTS ========== • Proven customer support experience • Track record of positive customer satisfaction • Excellent communication skills (both written AND verbal) • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • High speed internet access • Be able to navigate amongst several internet portals to update reviews and assist customers and update reviews. • Bonus: Proven Customer service virtual assistant experience. We're not only looking for the person with the right background, but the right personality to succeed and be an integral part of our growing team. This is JUST AS IMPORTANT as the experience. ========== Personality REQUIREMENTS ========== • NO EXCUSES -you are someone who doesn't waste time giving excuses. You see the problems, and moves past complaining straight into finding a solution and supporting our customer. • GREAT COMMUNICATOR - you understand how to speak with people in an empathetic and non-condescending way, and encourage them to post [positive] reviews • OUTSTANDING ENGLISH – your written English and communication skills are so good that people would naturally assume you are a native English speaker. • TEAM PLAYER - you understand that we're a team and it is important to communicate with multiple members of our team. =============== CRITICAL INFORMATION =============== Please provide us your SkypeID when submitting your proposal so we can interview you.
Skills: Virtual Assistant Customer service Online Community Management Social Media Management
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I need someone to support me on establishing my new Online Shop. I actually have a tight budget but willing to negotiate upon good proposals. Qualifications/Requirements: - Good time management - Has stable internet connection and active in Social Media platforms - Has flexible working hours (working hours to be discussed) - Friendly but logical - Kind and professional - Good English skills Duties & Responsibilities: - Manage FB account of the shop - Establish raport to prospective clients online - Market the available products - Answer e-mails & questions in different social media platforms - Take orders and encode in excel - Do market research for current market competition - Other admin tasks if I'm not available. So basically since I'm not available 24hrs, I need someone who will support the online shop for me. Project is one time and short period only. Hope to have your proposals!
Skills: Virtual Assistant Administrative Support chat support Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is a very UNIQUE position, loosely in the field of customer service and/or virtual assistant services. As a Health Advocate, you will take on the persona of a number of different friendly software avatars as they interact with seniors. You will control various aspects of each avatar's behavior -- in particular, conversation. We require staffing at all hours of the day, especially waking hours in the US. You will likely start out on an ON-CALL or PART-TIME basis until you have demonstrated excellence in on-the-job training and your abilities are proven. Eventually you could work anywhere from 40 to 60 hrs/week. REQUIREMENTS: 1) Excellent comprehension of colloquial, spoken American English of various accents 2) Excellent written American English SPELLING AND GRAMMAR 3) Excellent personal and social skills, including an understanding of American culture and etiquette 4) Fast, accurate typing skills (60 WPM required, 90+ peak WPM preferred) 5) Computer literacy and the ability to quickly learn new web-based interfaces 6) A reliable broadband Internet connection and screen resolution at least 1366x768 7) A positive attitude! This is a must, as in the course of your work you will inevitably communicate with depressed individuals and may encounter uncomfortable social situations. 8) The UpWork Preferred Qualifications, e.g. 100+ HOURS, at least 4-Star rating which will be strictly observed. 9) Spanish knowledge not required to apply but preferred 10) A WORKING WEBCAM and MICROPHONE Responsibilities: 1) Listen to and watch audiovisual streams of one or more people talking with you 2) Role-play as a lovable creature with memories and a personality that may be different from your own 3) Type appropriate conversational responses in real-time 4) By doing 1-3 above, provide companionship and emotional support for lonely seniors who may be suffering from Alzheimer's or other dementia 5) Use a web interface to view/enter/manage data and information applicable to 1-4 above. This involves writing in standard US English. 6) Creatively and proactively start conversations based on family photos and text comments. 7) Perform other related tasks as needed during your assigned shifts. E.g. SEO & chat support. We are an exciting, growing company from MIT. For more information, please see www.gerijoy.com. If you believe you are a good fit for this position, we look forward to working with you to bring joy into the lives of seniors and their families! Starting Salary: $4.00/hr (up to $5.48/hr based on performance) [Thanks for reading the entire job description. To show your diligence, please type "AHOY" as the first word in your cover letter. Applications that do not follow this instruction correctly will not be read, so you'll have a big advantage!]
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Hello, I’ve worked with many truly phenomenal people from India in the Past. I’m looking for an assistant that is capable of going above and beyond the normal scope of a given project. Someone to be my solutions provider specifically in the country of India. -I need someone that can find creative solutions and work to solve logistical problem. -I need someone that is motivated to be a part of growing team -I need someone who is motivated to work as hard as possible -I need someone that is fluent in the English language -I need someone with a broad range of technical skills -I need someone who has outsourcing and drop shipping experience -I need someone who, can creatively find solutions if given solutions aren’t available. -I need someone who is looking for a long-term commitment, and willing to go the extra mile. -I need someone with design and a chemistry background. I work through basecamp. And depending on an individuals experience/skill level. We can talk about an hourly wage per week, and or salary. If you are motivated to succeed and find solutions, please send me your resume, and I would love to speak further.
Skills: Virtual Assistant Communications Logistics & Shipping
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We require a VA/freelancer to assist with managing our product reviews. This position requires skill sets in customer service, social media and reputation management. You will be responsible to manage all of our customer reviews of our product on Amazon, our website, a third party review website, google reviews and our own separate product review forum. You will encourage and communicate with all of our customers (both happy and sometimes not so happy) . Convert the not so happy to happy and the happy to post reviews all over the internet. We need someone that is very independent, self starter, and for someone that really cares about achieving common goals - getting excellent reviews. You will be the heart of our reputation, & ensure feedback flows to all teams in order to improve & innovate our medical device product. And you spark customers with new ways to make their experience continuously better. REQUIREMENTS ========== Experience REQUIREMENTS ========== • Proven customer support experience • Track record of positive customer satisfaction • Excellent communication skills (both written AND verbal) • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • High speed internet access • Be able to navigate amongst several internet portals to update reviews and assist customers and update reviews. • Bonus: Proven Customer service virtual assistant experience. We're not only looking for the person with the right background, but the right personality to succeed and be an integral part of our growing team. This is JUST AS IMPORTANT as the experience. ========== Personality REQUIREMENTS ========== • NO EXCUSES -you are someone who doesn't waste time giving excuses. You see the problems, and moves past complaining straight into finding a solution and supporting our customer. • GREAT COMMUNICATOR - you understand how to speak with people in an empathetic and non-condescending way, and encourage them to post [positive] reviews • OUTSTANDING ENGLISH – your written English and communication skills are so good that people would naturally assume you are a native English speaker. • TEAM PLAYER - you understand that we're a team and it is important to communicate with multiple members of our team. =============== CRITICAL INFORMATION =============== Please provide us your SkypeID when submitting your proposal so we can interview you.
Skills: Virtual Assistant Customer service Online Community Management Social Media Management