Other Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We hire teachers of English for specific purposes. We need 3 teachers. Site https://educatesonline.wordpress.com Teacher must Be professional in some of area you can see below Tourism Medical English Cabin Crew Bye!
  • Number of freelancers needed: 3
Skills: Teaching English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Excellent communication abilities and data entry skills are essential. - Receives and places telephone calls. - Maintains customer records by updating account information. - Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Number of freelancers needed: 10
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; - Opens customer accounts by recording account information. - Maintains customer records by updating account information. • Add products to our online stores • Respond to customer emails • Communicate online with customers via live chat or through phones
  • Number of freelancers needed: 6
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
At the National Disability Credit Alliance, we help Canadians with disabilities apply for the Disability Tax Credit. Your role will involve contacting Doctor's offices during Canadian business hours to follow up on the status of medical forms for our clients. You will also follow up with clients to inform them on the progress of their file and to obtain additional information. You will: - Be fluent in spoken English - Be able to work between 9 am to 5 pm EST - Be able to think on your feet Previous experience with Canadian clients would be beneficial.
Skills: Administrative Support Customer service Customer support English Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Haldey Pharmaceutical’s dedicated compounding laboratory utilizes modern state-of-the-art equipment and technology, innovative medication-dosing devices and high-quality ingredients. We use only the finest-grade ingredients, obtained solely from trusted FDA-registered facilities. Our growing formula-database includes nearly 11,000 custom-tailored formulas. At Haldey Pharmaceutical, we believe “People Make the Difference.” We strive to deliver a sense of professional pride and accomplishment to each member of our staff — and, most importantly, pledge to continue providing only the very finest products and services to our patients and medical practitioners. We are seeking a Bilingual (Spanish/English), Part-Time Call Center Manger to join our team. You will manage the day to day operations in our Intake Call Center. The Call Center Manager takes ownership for driving performance and productivity, effective data collection, and the highest quality standards and improvement. As a role model and mentor to the call center staff, the Call Center Manager supports, coaches and mentors staff in pursuit of excellence by providing direction, guidance and sharing knowledge. Accountable for leading in an environment based on trust, teamwork and empowerment, the Call Center Manager ensures clear communication, regular coaching, constructive feedback while maintaining the highest standards of quality of service. Responsibilities include: • Remote leadership of call center staff while ensuring the achievement of agreed upon professional and performance standards. • Coach, mentor call center team through continuous management of their skills, competency and career development. • Drive efficient and quality standards by ensuring evaluation tools in place, streamlining best practices and identifying opportunities for continuous improvement. • Maintain the highest standards and implement quality controls to ensure all information captured is accurately input and published in a timely manner. • Recruit, mentor and develop call center team with exceptional communication skills, proven leadership capability and the highest level of integrity. • Manage and direct all aspects of incoming call center operations. • Develop and monitor quotas for service volume and effectiveness. What we feel are the important aspects you bring to this role: • Bachelor’s degree with at least 5 years of management experience in a call center environment. • Proven leadership ability and experience of managing/training staff in an inbound or outbound call center. • Familiar with a variety of field’s concepts, practices and procedures. • Excellent problem solving, research and analytical skills; attention to detail, objectivity and ability to think strategically. • Results oriented, ability to prioritize, drive and achieve results through self and staff. • Experience coaching call center staff in a healthcare environment is desirable in this role. • Experience with Sales and or Sales Training a definite plus. • Proficiency in MS Office, including Excel skills. Do you think you're a good fit for this role? Please send your cover letter and resume to us ASAP
Skills: Call Center Management Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Haldey Pharmaceutical’s dedicated compounding laboratory utilizes modern state-of-the-art equipment and technology, innovative medication-dosing devices and high-quality ingredients. We use only the finest-grade ingredients, obtained solely from trusted FDA-registered facilities. Our growing formula-database includes nearly 11,000 custom-tailored formulas. At Haldey Pharmaceutical, we believe “People Make the Difference.” We strive to deliver a sense of professional pride and accomplishment to each member of our staff — and, most importantly, pledge to continue providing only the very finest products and services to our patients and medical practitioners. Your role as the training and development manager will be to interview our employees and develop training programs and materials based upon the responsibilities of those roles. Our goal is to use the manuals to develop uniform training for all employees in those positions. We will start with one department with three employees, and if that goes well with move through the organization. This could include four departments and future development based upon needs. What you will be doing in this role: • Develop, implement, and monitor training programs within an organization. • Create brochures, manuals and training materials. • Develop multimedia visual aids and presentations. • Create testing and evaluation processes. • Evaluate needs of company and plan training programs accordingly. • Provide companies with manuals and materials to be utilized by supervisors/staff in potential classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. What you need to have to be successful in this role: • BS with experience in business, education, training. • At least three years of experience writing training documents for customer service organizations. • Experience in a healthcare or pharmaceutical is desirable but will consider your experience and education from other industries. If this sounds like the perfect role for you, please submit your cover letter, CV/Resume and examples of training documents you have written and that have been used to develop a training program/uniform system throughout an organization.
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I need someone to buy my book online for testing purposes. The book cost 99 cents which i will provide along with an extra $1.00 for your profit. If you accept this offer I will email you the link to the book, should take all of 15 seconds for you to make an easy dollar. Thanks
  • Number of freelancers needed: 5
Skills: Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I seek a fluent English speaking data manager A couple projects looming includes: i) gathering and formatting data into a spreadsheet ii) taking notes on meetings we have with clients and inputting them into our CRM To save us both time, this will not work if: i) you are a task manager and not a project manager. I cannot micromanage or ensure day-to-day that you are getting your work done. You must have a track record and a client reference via a live phone call with me to verify that you take initiative and don't rely on reminders from the client. ii) you are not highly organized: I've worked unsuccessfully with 3 teams who didn't work out for the simple reason that they weren't able to follow instructions as written iii) you are not responsive: if I have to make multiple requests for the same thing, this relationship will end swiftly. I seek a great fit and a substantial and long term relationship with the right group. Thank you