Other Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Be: - American or Canadian citizen with neutral accent(the teaching material is designed based on American CCSS) - Able to instruct subject English(pre to 12) according to a model curriculum,using core standards. - Able to meet the needs of diverse Chinese students from 5 to 18 years old - Able to teach reading, writing, listening, and speaking strategies for beginner level students, be guided by our standards. - Willing to participate in organized training sessions and seminars. Desired Skills and Experience Education or English major related OR ESL teaching experience to English beginners OR CELTA/TESOL/TEFL certified or equivalent, or Licensed English Teacher We provide two kinds of positions: 1.Regular Lesson Teacher: Available to provide 4 days among Monday to Saturday during 6 am to 10 am EST; Available to provide more than 10 hours per week 2. Students Placement Teacher: Available to provide 4 days among Monday to Friday and 1 day on weekends during 6 am to 10 am EST; Available to provide more than 10 hours per week Strong work ethic, patience, passion, knowledge and professionalism to teach. Proficiency in the use of computers and software. Equipment Requirements: Desktop computer/laptop Wire DSL Internet Connection – 10Mps Headset and HD webcam A quiet, bright, orderly and clean teaching environment/room.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Brief Description: We are a Los Angeles, CA based pet product company who sources products from Wenzhou and Dongguan, China. Three times a year our Design team travels to Wenzhou and Dongguan to design products and visit the warehouse. Part of your job will be to assist the Design team in Wenzhou and Dongguan during this time. You will be part of the start to finish on all products, which include making sure that standards are met on products throughout the process of design and reporting back to the LA office with updates about manufacturing, creating and maintaining spec sheets, shipping and anything else that may arise. Job Description • A Logistics Coordinator must be able to communicate effectively since the job primarily involves liaising with clients, couriers and other operational departments. • You must be able to organize personnel, and assist with training as required, whilst also organizing budgets and courier expenses. • Must ensure that quality assurance checks are completed and maintained. • You may also be required to assist clients with product selection and pricing to improve transportation routes. • Coordinate with off-site logistics centers, suppliers, and vendors to meet deadlines and track all shipments. • Establish and maintain logistics procedures and systems, and ensure compliance with regulations and laws. • Processes orders and ensure shipments meet schedules, supervising the procurement of materials and supplies. • Develop and maintain operational reports, analyzing existing distribution networks to identify opportunities to reduce costs. Skills and Qualifications: • Fluent in Chinese and English • Must have a high level of education and experience within an office environment, international shipping, stock management and factory suppliers. • Must be able to create and manage Spec Sheets and Logistics sheets for vendors • Must be organized and logical, willing to adapt quickly to changing policies and procedures. • Must be able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions. • You must be able to efficiently solve problems relating to sales, finance and transportation of goods in locations both national and overseas.
Skills: AutoCAD Mandarin Manufacturing Design Product Descriptions Product Design Product Development Product management
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone that has experience with handling back end work for credit repair companies. If you have experience with writing dispute letters, updating credit score results in software, that is a big plus. Looking for a hard worker who can work between the hours of
Skills: Email Handling Microsoft Excel Microsoft Word Typing
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Have you dreamed about combining the flexibility of working from home with doing really rewarding work? Perhaps you would like to seriously supplement your existing income with part time earnings? Do you want to use your experience and develop your skills to deliver fun and engaging lessons, which will inspire and delight and truly make a difference? If the above is of interest, then Continuum Education Services, an education sector recruitment company, should have the right opportunity for you. Our clients are reputable, award winning businesses who rely on us to find them passionate, qualified teachers to teach English to children as their second language (ESL) online. HOW TO APPLY: It’s simple, just send us an e-mail to teach@continuumservices.org and make sure that it contains the following; 1. An attached resume/CV clearly showing your teaching experience, age and nationality; 2. An attached colour head and shoulders photo of yourself; 3. An attached copy of your B degree; 4. A skype/similar contact address for video chat; 5. Please quote reference number “UP01” in the subject line/body of the email. Should you meet the requirements of any of our currents roles, we will be in touch regarding the next steps in the process. Sounds great right? Apply NOW & let’s get you teaching soon! Continuum Education Services (CES) was founded in 2014 and is a provider of teaching resources to the global online education market.
Skills: English Grammar english tutoring ESL Teaching Online Help Teaching English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need assistance with my eBay store, primarily with processing orders and handling customer service. I mostly sell UPC codes, so for the order processing, this is what would be involved: When an order is placed, check the order to see how many UPC codes were ordered. Then, copy that number of UPC codes from a spreadsheet filled with UPC codes that I will provide (some excel knowledge will be helpful here) and paste the codes into a new file that can be emailed to the customer. Save the new file using the buyer's username as the file title, then send it to the buyer's email address (which can be found using the order information) using an email account and pre-written email that I will provide. Then, mark the order as shipped through the eBay account and send the buyer a quick eBay message to say that the order has been shipped and tell them what email address it has been sent to. I will provide the messages to be used. Some buyers may also request barcode images along with their UPC codes, so in those cases you will have to generate the using a website that I will provide. The entire process should only take about a minute, but it may take a little longer if the barcode images are requested. I also need assistance with the customer support for the UPC code orders. I sell other products on eBay, but you do not have to worry about them. Only pay attention to the messages received if they are about UPC code orders. If the buyer has a question about UPC codes, I will need you to answer it. I will be available to assist with answers that you do not know, but over time, I would hope that you can become familiar enough with the product to be able to answer all the questions yourself. The questions are usually quite simple, so it should not be hard to learn the answers to the majority of them. Also, some of the messages relating to UPC code orders will also be asking for the codes to be sent to a specific email address or for the barcode images to be included, and I will expect you to be able to take those questions into account when processing the orders. As I mentioned before, the processing for each order should take about one minute, and sometimes a little longer if the barcode images are needed. Since you will need to process between twenty and forty of these orders each day as well as respond to messages about them, you can expect to work for a total of about an hour each day. However, because handling the orders quickly and responding to messages quickly is important, you will need to check the ebay account frequently in order to process orders and respond to messages. This means that, while you might work for a total of an hour each day, that work might be for example split up into four 15 minute sessions where some orders are processed and some messages from buyers are answered. This is a long term project. I will continue needing assistance for many months or even years to come. In addition, if I am impressed with the quality of work that you provide, I may expand your responsibilities and adjust the pay accordingly. Some skills that will be needed are good english skills as well as some knowledge of Microsoft Excel (or Open Office or some alternative that can use spreadsheets). A basic knowledge of how eBay works such as navigating the site to respond to messages and being able to contact buyers and mark orders as shipped will also be required.
Skills: Customer service Customer support Data Entry Email Handling Microsoft Excel Order Entry Order processing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, internet and phone services. Customer Service & Sales associates are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an experienced Dispatcher. It will be in charge of confirming address for delivery, support to the drivers and follow up on the customer to confirm their satisfaction with our delivery process. Think fast to provide immediate resolution to drivers request during the delivery. Advanced/Native Spanish and English is a MUST.
Skills: Customer service Microsoft Excel report writing Telephone Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
I want to interview one or more experts in call centers to get a better understanding of call center operations and economics to support a new customer-facing software agent. I want to understand 1) the economics per call, especially software systems, 2) market penetration of current software bots/agents, 3) how these bots/agents are integrated with back-end data systems, 4) economics of current chat-based bots/agents.
Skills: Customer service Market research
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are an Online Commercial Real Estate Listing Service based in Canada and founded on February 2012 . We are growing and we are looking for a unique person to join our company. We are looking for a confident individual to make outbound calls in behalf of the company. Area of Focus: This position is primarily responsible in making outbound calls to tenants of properties with the goal to obtain contact information of the property owners. Some research work may be needed to execute the task. Our Ideal Candidate: Speaks English fluently with no discernible accent Have excellent communication skills, confident and have a courteous voice tone Previous experience in BPO industry or English teachers are preferred but not required Patient, has high-energy, keeps a positive attitude and are able to overcome objections Must have privacy during working hours (no background noise or audible family members.) The Details Salary : To be discussed; Willing to pay the asking rate of the most qualified candidate Hours : At least 4 hours a day, Monday to Friday on MST timezone With the right skills and attitude, this is a very simple project for someone who have prior experience on this role. A great opportunity to work for a founder who is a seasoned Commercial Real Estate broker. We have a fun and challenging work environment and we hope that you will be a part of it. Please see this video about our team: https://www.powtoon.com/embed/fPR3cc9vpQC/ How to Apply: Make a voice recording and answer this question: “Tell me about the last time you used your sense of humor to help defuse a potentially sticky situation at work.” Please send your resume and your voice recording No voice recording will be disregarded.
Skills: Customer service