Other Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We are a real estate investment firm that is currently looking for a well spoken and outgoing person to contact leads to be added to our VIP cash Buyer's list. You will be provided with a list of leads, a script and questionnaire. You will be required to notate all responses from the script and questionnaire. The goal is to qualify the leads to determine if they are currently buying real estate.
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Maintains database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Skills: Data Entry Organizational Behavior
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Meet regularly with our company support representatives (including our Travel Ambassadors) to help them perform their best. Our team of 12 geographically-distributed Support staff fulfill complex airfare travel for dozens of people daily, and then support those travelers after the sale. The Support team handles questions via email, live chat and phone with 24/7 support. They support 2 brands and 3 sales channels. All work is remote. You would meet via webcam. You would be a coach, not the director of Support or director of Customer Satisfaction or director of Customer Happiness or whatever you want to call it. We have one of those who is wonderful. We are looking outside the company for this position because we believe a dedicated job coach can help bring out the best in each colleague. Having our head of Support do this job is overwhelming. Our company promotes transformative travel. We are passionate about helping others. Everything we do is in the context of our company's core values: http://www.bootsnall.com/articles/12-01/indie-travel-values.html Suggest a plan to me and I will share it with our Support team to see if we are interested in trying you out. If things go well, we can invite others to meet with you. The company would pay for your services. We are already using this type of arrangement for our Salespeople who have an outside sales coach and they are delighted with the coach.
Skills: Business Coaching Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a reliable professional who can assist with sourcing manufacturing products in China. The successful person will be fluent in both English and Mandarin and will be confident liaising with manufacturers. We would also like someone from the Shandong providence as this will assist with factory visits. Duties include: - Researching products and manufacturing suppliers - Communicating via phone and email with suppliers - Visiting supplier factories, assessing and testing products - Relaying accurate information back to us regarding products, prices, supply companies - Keeping record of companies contacted, information...etc. The successful person must be based in China and must have exceptional verbal and written English skills. The job is estimated to be around 10 hours or less per week. An interview on skype will be the next stage for impressive candidates.
Skills: Chinese Customer service English Mandarin Market research Translation English Chinese Writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We require a VA/freelancer to assist with managing our product reviews. This position requires skill sets in customer service, social media and reputation management. You will be responsible to manage all of our customer reviews of our product on Amazon, our website, a third party review website, google reviews and our own separate product review forum. You will encourage and communicate with all of our customers (both happy and sometimes not so happy) . Convert the not so happy to happy and the happy to post reviews all over the internet. We need someone that is very independent, self starter, and for someone that really cares about achieving common goals - getting excellent reviews. You will be the heart of our reputation, & ensure feedback flows to all teams in order to improve & innovate our medical device product. And you spark customers with new ways to make their experience continuously better. REQUIREMENTS ========== Experience REQUIREMENTS ========== • Proven customer support experience • Track record of positive customer satisfaction • Excellent communication skills (both written AND verbal) • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • High speed internet access • Be able to navigate amongst several internet portals to update reviews and assist customers and update reviews. • Bonus: Proven Customer service virtual assistant experience. We're not only looking for the person with the right background, but the right personality to succeed and be an integral part of our growing team. This is JUST AS IMPORTANT as the experience. ========== Personality REQUIREMENTS ========== • NO EXCUSES -you are someone who doesn't waste time giving excuses. You see the problems, and moves past complaining straight into finding a solution and supporting our customer. • GREAT COMMUNICATOR - you understand how to speak with people in an empathetic and non-condescending way, and encourage them to post [positive] reviews • OUTSTANDING ENGLISH – your written English and communication skills are so good that people would naturally assume you are a native English speaker. • TEAM PLAYER - you understand that we're a team and it is important to communicate with multiple members of our team. =============== CRITICAL INFORMATION =============== Please provide us your SkypeID when submitting your proposal so we can interview you.
Skills: Customer service Online Community Management Social Media Management Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
- Purchase the highest quality merchandise at the lowest possible price and in correct amounts. - Prepare purchase orders, solicit bid proposals and review requisitions for goods and services. -Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history. -Analyze price proposals, financial reports, and other data and information to determine reasonable prices. - Monitor and follow applicable laws and regulations. - Negotiate, or renegotiate, and administer contracts with suppliers, vendors, and other representatives. -Monitor shipments to ensure that goods come in on time, and in the event of problems trace shipments and follow up undelivered goods. -Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action. - Maintain and review computerized or manual records of items purchased, costs, delivery, product performance, and inventories. - Study sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies. -Arrange the payment of duty and freight charges.
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Keep records of materials filed or removed, using log-books or computers. Add new material to file records, and create new records as necessary. Perform general office duties such as typing, operating office machines, and sorting mail. Track materials removed from files in order to ensure that borrowed files are returned. Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order. And as well as other monetary duties attached to it