We are looking for someone to work for us on Saturday and Sunday , and possibly after ours during the week, to man sales chat for our company.
Our company operates 9-5 EST, Monday through Friday, where our inside sales team fields incoming phone calls, received web leads AND answers chats. But we estimate that we're missing 10-20 sales oriented chats on Saturday and Sunday
Your job would be to log into SalesIQ, the Zoho Chat system that we use, for 6-9 hours on Saturday and the same on Sunday, and turn incoming chats into leads.
For example, we get chat messages like "how much is the GS1501 embroidery machine"? We need someone live online that can say "That's a great question, we have some specials going on right now. Let me get your information and I'll have someone email you the details on Monday"
Our requirements are:
Perfect English (American) speaking, very little or no accent.
Good English (American) writing for chat
ON TIME - chat must be monitored during the specified time, reliably.