Technical Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
On every great team, there's at least One Great Star: the Chicago Bulls had Michael Jordan, Boston Celtics had Larry Bird, Miami Heat had LeBron James, and Stephen Curry recently added his name to the list of greats with the Golden State Warriors. While all these teams were awesome, they had some great players to lead the charge. We want you to be ONE of our GREATS! We are looking for grads and professionals who are hungry for career growth into management and to be a part of our new expansion into the market. It is our belief that great managers and team leaders know the business they work in from the ground up. This is why we are looking for team members to come train on our system for acquiring and retaining quality customers for our clients; so that as we grow, our management team always knows where their people are coming from, and how to find success in their roles. With our continued growth, we are currently looking for new, energetic, and motivated individuals that are looking to start or advance their career; like a college basketball player entering the draft. During your first couple months, you'll learn valuable business skills from capable mentors who were once in your shoes. Nearly 100% of all our managers and corporate executives started out as Trainees and helped define their own career path that took them to where they are today. Day-to-day responsibilities include actively participating in everything from sales, marketing and customer service to operations and finance. As you progress, you'll be evaluated every step of the way. Upon successful completion, you can expect rewards, pay increases, and the opportunity for continued promotions and travel! Thanks to our entrepreneurial philosophy, there's absolutely nothing holding you back! Your own initiative and capabilities, coupled with your ability to think on your feet and market effectively, will dictate how fast you advance. What we Offer: Unparalleled Work Environment Unlimited Growth Potential Stability and Benefits Full Paid Training Weekly Pay, Commissions, and Bonuses Travel Opportunities Career Advancement.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for couple of experienced technical support reps to work for our company. We offer a variety of different career paths, growth opportunities and desirable work environment. Open Positions: Full Time US Shifts are available for serious minded/experienced workers, who are looking for a long term stable home-based career. Part-Time Shifts are available during different time zones for workers who are looking for part-time commitment. Job Duties: - Phone Support - Email Support - Chat Support - Admin Work Must have: - Excellent Communication Skills in English Language - At least one year of Technical Support experience. - Administrative work experience. - High Speed Internet of 3 MB/s - Good Computer - Quiet Environment - Headphone with Microphone Benefits: - Decent hourly rate depending on your experience and location - Consistent payment on time - Small bonuses and certificate of achievements - Consistent growth opportunities every year IMPORTANT NOTES: Kindly read the below, before sending your application. Our team works closely with Upwork management and a legal firm to process and manage everything properly: 1) Please make sure you go through and understand Upwork’s rules and regulations for freelancers. 2) Please make sure you go through and understand how tracking, payment and communication works on Upwork. 3) We will be hiring you as an Independent Contractor so you are responsible for taking care of your own taxes according to your country’s tax rule. 4) Our on-boarding process takes around an hour or so (depending on how fast you complete it). We will require you to verify your current address (copy of recent bill), send copy of your Photo ID and speak with our director. Good Luck
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Location Requirements: Any area of the Philippines Salary: Hourly rate PLUS commission. Our Customer Base: United States Company Description: We are a national computer repair company based in the United States providing both on-site and remote support to our customers. We are looking to add remote technical support staff to assist our current Iloilo technical team. Job Description: Technical support specialist will be taking customer calls and chats for remote repairs using screen sharing technology. The majority of our calls are for virus removal. Position requirements: - Call center friendly voice - Familiar with manual virus / spyware removal (other than running an antivirus scan) - Must have two separate Internet connection to use our VOIP phone. (Cable or DSL only, not wireless) - Must be available full time for overnight shifts Philippine time, 5 days per week. - Must have a quiet place to work (No noises from jeepney's, roosters, etc in the background) - Must be reliable! If you are interested in the position, please submit the following requirements. APPLICATION REQUIREMENTS: 1. Attach a 30- 60 second voice recording (WAV or MP3 format) introducing yourself and letting us know why you believe you are a match for this position. 2. Include a short list of manual virus removal tools (Tech tools, not antivirus scanner programs) in your cover letter or application. 3. The name of both your ISP's. (If you only have one but are willing to get another for the job, please note that as well) Applications without all 3 items will NOT be considered. Applications with an hourly rate over $3.50 will NOT be considered. Training fee will be provided at 50% hourly rate.
Skills: Computer Repair virus removal
Fixed-Price - Expert ($$$) - Est. Budget: $600 - Posted
I need a strong Tableau developer/Data Analyst with Healthcare Industry experience for a long term contract in Sunny Ft. Lauderdale FL. They must have Tableau and Healthcare experience. REQUIRED SKILLS AND QUALIFICATIONS · Three to five years’ experience in analysis of data and management of healthcare information systems · Experience in a health care delivery system desirable · Experience utilizing business intelligence, relational database, and data warehouse methodologies · Must have the ability to build and query relational databases (such as SQL Server) · Hands-on experience with Tableau or similar business intelligence tool. · Strong quantitative and analytic skills · Project management experience a plus · Strong technical skills including: Word, Excel, PowerPoint, Visio · Understanding of the managed care industry, including types of managed care customers, clients, and payers · Fundamentals include medical terminology, clinical coding guidelines and regulations · Ability to think creatively and work collaboratively to address problems · Ability to present solutions to multidisciplinary teams · Ability to write and present reports and presentations · Well-developed written and verbal communication skills, including ability to communicate complex technical issues to a nontechnical audience
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. Working hours will be 30-40 hours a week, working on Saturday and Sunday is necessary. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Administrative Support Customer service Customer support Email Handling Email Technical Support Helpdesk Technical Support Virtual Assistant Zendesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our SaaS software app is looking for a full time customer success rockstar. Flexible/remote work environment. 9 - 5 EST Time zone requirement. A good level of knowledge of accounting principles (minimum of an Accounting degree or bookkeeping experience) An interest and solid understanding of technology and information systems Fantastic written & verbal communication skills A proactive approach to work Drive to learn and be part of a fun, friendly, high performing team in a fast paced and dynamic work environment - data manipulation using excel (moving customer data from quickbooks into gorilladesk) for on-boarding new customers - thoughtfully documenting fixes & feature requests for development team - love creating, improving & maintaining processes around support/retention - assist users in understand quickbooks integrations and software processes - maintain & constantly improve our customer knowledge base - participate in supporting customers via live chat - answer & escalate tech support requests - thoughtfully delegate & document support tickets - return customer calls concerning support and onboarding - welcome calls and q/a for new trials - welcome calls and q/a for new customers - follow up with current new trial and new accounts to see where they may be stuck - verify trial extension requests - verify password change requests Please reply with other added skills you may have such as: design, development, wordpress, adobe ... etc
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Must be detail oriented - Order management experience a plus - Fast pace - English typing skills must be excellent Long term position!
Skills: Customer service Customer support English Grammar
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a very well organized individual to assist our growing team. The jobs responsibilities are as follows: - Account managment - Leasing with internal project mangement team - Leasing with client via, email and confrence call - Proof reading content - Monthly campaign reporting - Excellent project management skills - Very very organised individual - Can work under pressure Requirements - A good level of English - Excellent communication - Excellent organisational and planning skills - Works under pressure and to deadlines - Ambition and dedicated to further your position as well as the goals of the company - SEO Knowledge - Basic coding, HTML and Wordpress This is a long term role in my company, it will start off part time and develop into a full time role over a number of months, 8 hours per day between 9.00am - 18.00pm GMT Reporting into a senior manager Must have a good internet connection and use Skype voice Look forward to hearing from you Regards James