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Technical Support Jobs

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Fixed-Price - Est. Budget: $ 10 Posted
Our Business currently located in Mexico, has more than 2 years repairing cell phones, tablets, iPads unlocking them, repairing laptops, issues such as unlocking BIOS passwords, repairing motherboards, replacing video cards, replacing hard drives etc, now we are facing little extra work and we are looking for a great remote help that will be paid for each repaired work that gets completed, with the possibility for a full time work in the future, how, we will contact you and will give you the issue, so you can help us get the job done, this Help Desk Support should be expert fixing PC`s, unlocking cell phones, androids , we are starting with 5 US dollars per each computer that gets fixed or 10 USD for each device that gets unlocked, using a remote tool or other ways to get the equipment fixed, we are currently looking for 2 people who can enjoy working remotely
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Contract position for someone with excellent interpersonal skills, email etiquette, and motivation. Initial position requires responsive interaction with customers as support requests are submitted via email and web. Mention the word Donald in your response. You will be provided training on the service you are supporting. Additional opportunities for someone with great writing skills to create content on our website. If you are an aspiring web developer or designer, there is upward mobility in this area as well. Compensation will be provided on a per incident basis, with full time opportunities becoming available for the right candidate. Must have experience with FreshDesk.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for an ongoing part time customer support agent to answer customer questions for our WordPress LMS plugin called LifterLMS. Support will be provided via email and on our customer forum, and occasionally through voice and screen-sharing. You do not need to be a web developer. But a knowledge of quality assurance best practices (like cross browser testing), basic WordPress implementation skills, and strong english skills are required. It would be great to connect for an interview on Skype. When you reply to this job post, please let us know about a challenging customer support issue that you resolved and how you did it. I look forward to meeting you! ~ Chris
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! We are seeking for a customer service person to be a part of our fast growing company! This is a full-time, permanent position with 8 hours per day and 5 days a week of work with paid US federal holidays and potential bonuses. We need somebody that will grow with our company and potentially take on bigger roles & challenges in the future, within our organization. Some qualities we seek in our candidate are as follows: - Engineering background is a plus - Eagerness to learn - Responsible for their role in the company operations - Extremely caring of the customer - Organized and maintain their tasks - *Detail oriented* - Patient with self control - Goal oriented / focused - Adaptable - *Communicative* - *Fluent and natural sounding English* - Spanish language fluency is a plus - Resourceful - Men preferred as you will work as a part specialist Some technical qualifications are as follows: - *Email in professional manner - Online research - Documentation...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for an experienced customer support rep, demonstrating good knowledge of the open video platforms and modern video technologies, to support our customers during live online events together with our another support agent. Required: -You worked previously using Zendesk ticketing app -You know the basics of the open video platforms / SaaS -You consider yourself tech savvy and have no problems working with different IOS, browsers and devices. -You're an English native or can prove your language commandment at a minimum B2 level - especially in writing. -You're located in the EST timezone or anywhere where you feel comfortable in supporting the US-based clients. Extra points if you can speak also another foreign language (Spanish, German, French, Portuguese). Tasks: -You will answer in a professional and friendly manner 30-80 customers emails using Zendesk app (standard time of first reply: 15 minutes) -You will validate the tech setup for a live pay-per-view...
Hourly - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
i am looking for someone to pick up phone calls as our operator, i will give you all the info. you need to answer calls. You can be located anywhere, but your english must be nice and clean. We can pay per call received. Thanks
Fixed-Price - Est. Budget: $ 10 Posted
Looking for a person with high attention to detail and can follow a precise system to create a data report. We are a website development company in Australia that needs to find a reliable person to find new business leads for us. We have a process that requires you to do online research. Ultimately you will produce a list of prospects for us to contact. Each project will take 30-60 minutes and if high competence is shown we would like to engage you for ongoing - multiple projects. This will become a regular gig if the results are positive, and possible full-time work? Previous experience in a technical customer support role preferred. The successful applicant will receive instructions of how to go through the process. A Skype call will be required, watch a short video and deliver the leads by email.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for an English speaking technical support representative, with an orientation towards marketing & sales. We offer a web based platform for online marketers and marketing agencies, so a basic familiarity with online marketing is required. The work includes operating the on-site support chat, as well as responding to any support tickets, on our ticketing system. Occasionally, there will be questions on our social network channels, which also require responding to. Eventually, when you'll know enough about the platform, you should be able to contact large scale customers and increase customer success and sales.