Technical Support Jobs

171 were found based on your criteria {{|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
EditionGuard provides customers freedom with eBook selling tools that are easy to use and customize, built on top of an industry standard DRM system for security. Founded in 2012, we're working hard to prevent businesses from giving up most of their profits to the big names of eBook publishing, and instead give them the ability to launch their own sales platforms. We are looking for an experienced Customer Success Engineer to help our customers use EditionGuard at its full potential. As a young but stable company with steady growth, these are exciting times with interesting challenges. You will be a champion for our customers within the company. Things you would be doing.. * Communicating pro-actively and systematically with our customer base to maintain high retention. * Reaching out to trial users regularly for maximizing onboarding and conversion rates. * Writing success documentation, tutorials and code snippets for our customer facing Knowledge Base. * Troubleshooting technical issues on customer websites integrated with our product. * Guiding end-users so they can utilize our system effectively and correctly. * Helping our customers succeed by coming up with ideal integration scenarios. * Coming up with awesome ideas to develop the product further based on feedback gathered. Requirements * Easy going character with a can do attitude. * Passion for writing eloquently to convey thoughts. * Native/Bi-lingual, fluent spoken English. * Technical expertise with customer service to resolve questions and issues. * Effective communication skills and ability to work with a remote team. * Sufficient knowledge of Rest APIs, HTML, Python, Ruby, PHP, Java for writing code snippets & docs. * Desire to learn new technologies and methods of doing things. Our Stack.. Communication * Slack * Intercom Technology * Python * Django Framework * AWS * Adobe Content Server 6 * Git Benefits * Work from anywhere (we're 100% remote). * Work directly with the founder who knows the product inside-out & the importance of delighting users. * Long-term, consistent work if you're good.
Skills: Customer service Technical Documentation Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone to be the main point of contact for several clients. Provide the following services: - Manage and keep track of projects tasks - Be the main point of contact for tech support >> handle or escalate tickets - Email and call customers weekly with status update - Reach out to consultants on projects to get status updates to provide customers - Take calls from customers Required Skills - Extremely organized - Excellent spoken and written English - understands technology well - Can provide tech support for Office 365, Macbook issues, email issues etc. - Can be trained on technical tools to support customer e.g. antivirus, AWS etc. - Very technical, understands and can support computers, software, basic applications Preferred but not required - Support proposal writing
Skills: Amazon EC2 Call Handling Customer service Customer support Email Technical Support English Helpdesk Mac OSX Administration MS Office 365 Recruiting Technical Support Writing
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Bonjour, Je cherche une personne pour m'aider à répondre à plusieurs questions concernant wordpress que je reçois de nos clients. J'offre une formation où j'explique, entre autre, comment créer son premier siteweb. La grande majorité des clients sont des débutants. Les questions qui reviennent le plus souvent concerne l’installation et le paramétrage de wordpress, des thèmes ou des extensions qu'on recommande. Le candidat doit impérativement maîtriser le français et avoir une très bonne connaissance de wordpress.
Skills: French WordPress
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Hi All, We need some active agents from Turkey (Ankara and Istanbul), Armenia (Yerevan) and UAE (Dubai) who can get US Embassy Interview Time. Best Sasan
Fixed-Price - Expert ($$$) - Est. Budget: $5 - Posted
PROJECT MANAGER MUST BE BASED IN MOROCCO: Project Manager is a key personnel position under this contract. The Project Manager will be responsible for project management, performance and completion of tasks and delivery orders. He or she will establish and monitor project plans and schedules and will have full authority to allocate resources to insure that the established and agreed upon plans and schedules are met. The project manager will manage the project’s costs, technical work, risks, and quality. He or she will also establish and maintain contact with the client, subcontractors (if applicable), and project team members. The project manager will ensure that all activities conform to the terms and conditions of the Contract. The Project Manager must hold a Bachelor’s degree (Masters preferred) in management, engineering, or business administration and formal certification (preferred) in a project management standard such a Project Management Professional (Project Management Institute) or PRINCE2 Practitioner. The Project Manager should have at least five (5) years of information system deployment and project management experience and at least two (2) years of experience as a project manager deploying similar information systems within the oil and gas industry. INFORMATION SYSTEMS SECURITY ENGINEER MUST BE BASED IN MOROCCO: The Contractor shall conduct a security risk assessment based on system architecture and external interfaces to identify potential security risks. Based on security requirements in the SRSD, the Contractor shall document the known risks and create mitigation plans and procedures for maintaining a secure environment. Each service (example VPN, FTP, SSH, etc.) available on each external interface shall be covered. System access controls, data protection, system security-related configurations and information exchange requirements shall be addressed. The Plan will also describe backup and recovery capabilities and recommended procedures as well as any impacts on the client’s network devices such as firewalls and routers. For each security requirement listed in the SRSD, the Security Plan shall identify the matching security design feature or operational procedure. The Security Plan will be developed by a competent Information Systems Security Engineer. This individual should have hands-on experience conducting analyses and developing network systems and information security practices, including operating systems, applications, TCP/IP, security architecture, multi-level security, intrusion detection, virus detection and control, and vulnerability assessments. He or she should hold a Bachelor’s degree and relevant industry certifications as well as three or more years of experience in information systems security.
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Global Forex Company looking for 1 individual (Spanish) to work full time on technical support for customers. 5PM to 2AM EST, Monday to Friday. Spoken and written Spanish must be excellent Must understand Forex Trading Must understand MetaTrader 4 in detail Must have great computer skills Must take own initiative to solve customer challenges Ability to think independently
Skills: Computer Skills Customer service Foreign Exchange Trading MetaTrader 4 (MT4) Spanish Technical Support
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
At the bottom, there is ~150 tabs. I want this to be one tab. This list is used for door knocking. After all 150 tabs are into one, I would like to sort it so that it is in alphabetical order by street name. After that, I would like to have it sorted so that the numbers by street name are in numerical order. This can be tricky, because for instance a street name may be Carpenter but is in the system as E Carpenter and W Carpenter. I would like E Carpenter to be before W Carpenter and be in the order of the C's on the list of street names. I need to make sure the apartment names/numbers stay on the list as well. They do not need to be sorted at all. I just need the streets to be in alphabetical order and the numbers to be in numerical order, with the rest of the date to match with the corresponding filter.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a Voip company trying to test our phone connections. You have to call on numbers we will provide and hang out for a while, nothing else needed - this is a very simple and short job but we will pay high. you have to work/dial 2 hours daily > 60 hours per month > we will pay 1K per month means over 15$ per hour. No sells or leads needed, just test phone calls. So, if you are in Australia or Japan apply along with your skype. We are looking for someone who can start work immediately. also, let me know if you have done or doing any similar job right now. WE ARE LOOKING TO HIRE AROUND 100 PERSONS.
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I've invested in some lighting, purchased software control my DMX devices, and need some help building some scenes with the lights I have purchased. Is there anyone out there with DMX & lighting experience that could help me?
Skills: Lighting Design