Technical Support Jobs

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Hourly - Expert ($$$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need help with the splash page and header for a DIVI website I'm building; I just want someone to lay it out and I'll go from there. <aybe more depending on how this goes. Thanks Mel
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Manage Protect ( is a fast growing Australian business delivering technology enablement to Australian & New Zealand SMB’s through over 800 trained and certified IT service providers. We seek a technology & customer service champion to join our team, who is passionate about making a difference to SMB’s across Australia & New Zealand. This is an ongoing role in help desk - between 15-35 hours a week dependant on the applicant. The applicant requires excellent customer service, problem solving & communication skills. A strong understanding of the technical foundations of email, Outlook, and internet technologies is also required. We will provide training and escalations paths. Our services are: Hosted Exchange, Email Filtering, Web Filtering, Email Archive, Endpoint AV, Email backup, Skype for business, File Sync & Share. The successful applicant would be responding to phone calls, and queries via email & chat. They would be in contact with our Sydney based team via Skype and phone.
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Responsibilities: 1) Configure TFS on Local Server 2) Configure deployment/setup scripts to install applications 3) Create users and assign permission 4) Create projects 5) Maintain Code Repository and create branches /trunk 6) Configure bug tracking among the all users 7) Create Test cases with complete test cycle.
Skills: Selenium WebDriver Team Foundation Server
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Technical Support Representative Entry Level Job Duties: Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improves client references by writing and maintaining documentation. Participates in development of client training programs by identifying learning issues; recommending instructional language. Accommodates client disabilities by recommending devices and techniques. Avoids legal challenges by monitoring compliance with service agreements. Improves system performance by identifying problems; recommending changes. Updates job knowledge by participating in educational opportunities; maintaining personal networks. Accomplishes information systems and organization mission by completing related results as needed. Technical Support Representative Entry Level Skills and Qualifications: Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System Administration
Skills: Personal Development Research Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Crowdin’s Customer Success department is a smart, passionate, and experienced team focused on helping the largest technical companies to be successful in localization. We seek exceptional talent who is eager to join a passionate, egoless team that is building something bigger than themselves and have fun doing it. We are searching for a long term relationship and that’s mean we are looking for very responsible person, who will able to work just with our company, not be involved in several projects in same time. We need person who will answer emails and will be great online representative of our Customer Success Team. Work hours are 5 p.m to midnight according to New York time zone. We expect you to have a minimum of 2+ years of SAAS account management or customer success experience or equivalent industry experience, and achievements in developing successful and trustful relationships. You're Great At: Being a fluent English speaker Consulting and supporting experience with customers Having technical competence and understanding of SaaS software and APIs Familiarity with Crowdin platform (we help you with this) Taking initiative, owning processes, and working independently as required If you have both passion and experience in making people successful - we are pleased to invite you into our friendly team.
Skills: chat support Email Technical Support Technical Support