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Technical Support Jobs

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Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
An experience Linux and Systems engineer who can also help with application support. The candidate will be trained on the application built on Linux. Experience should include: 1. Linux Deployment, Linux Administration 2. Systems level experience as well as packaging and installation 3. Ability to field customer issues on sensor, proprietary application (will be trained), and safety apps 4. Troubleshooting Network issues - understanding of TCP/UDP protocols 5. Security Assessments

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
The right candidate will be responsible for general customer service duties for all Amazon customers. Duties will include answering messages, return processing, troubleshooting, sales, and other assigned duties. The right candidate will posses some, if not all, of the following: * Amazon seller support administration would be nice but not required. * Previous e-commerce customer service experience would be optimal * Knowledge or experience with automotive lighting a plus * Familiarity with Microsoft Office Suite * Google Drive

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
SimpleTix needs a live chat operator to cover business hours in California. Expect about 3-4 chat sessions in an 8 hrs shift. We want to pay around $1.75 an hour because you can be working on other projects during this time. You will get an audio alert as soon as someone begins the chat. This audio alert happens before they even begin to type. So you have about 30 seconds to switch focus and get ready. Review a bit about SimpleTix... https://vimeo.com/125145652 https://vimeo.com/107487509 https://vimeo.com/104018153 https://vimeo.com/97948189 https://vimeo.com/97882325 Our chat tool will automatically greet the visitor. So there's no reason to say "hello" as it's done for you. Your job is to answer very basic questions. Our chat software will give you the ability to quickly use canned replies, like #SeatingChart or #paypalsetup This will then give the full answer to the customer. You will be expected to review the list of these hashtags and canned replies. Know...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
SimpleTix is looking for an awesome dedicated Customer Support rep. This is a mix of technical support, but also customer success. Take the time to understand what the customer is trying to do. Get picture of what their ticketing/registration dilemma is - then with your knowledge of SimpleTix - come up with the best plan to them. We will need you to become an expert on the SimpleTix: eTicketing & Event Reg Platform. (before you apply, see our videos: https://vimeo.com/simpletix/videos and our website: simpletix.com, learn as much as you can about us) This candidate must must love what they do, the right candidate likes doing support work. Common day at SimpleTix: 1) You will get various customer "how do I" type questions. 2) You'll need to answer the question, provide the step by step instructions. Great KB articles where necessary. 3) If the request seems like its common - we will want you to write a KB (Knowledge based) article. This way we build out our KB so customers...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Support for our customers by phone and distant servicing software. Conditions for this job: * Office or quiet room with Internet binding and phone binding * Perfekt German pronunciation * Good knowledge and computer experience

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi I am looking for an individual with the following list of skills: - Be fluent in English oral and written - Be able to be flexible with time - able to track/record orders from site and provide me with a neat list - able to patiently answer customer inquire ( all inquires) - able to reach back to customers in order to market them again - maintain high level of professionalism - Beauty background is a plus - having viber is a plus ( for immediate response) - Strategize SM plan on a weekly basis Pay : 4 hrs a day for $5 for 7 days a week

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our Company & Culture The fast paced culture of Real Strategic demands that we build a team of like-minded individuals that embody the entrepreneurial mindset. Employees that nurture an entrepreneurial spirit not only see problems, solutions and opportunities, but they also come up with ideas to do something about them. At Real Strategic we must have "innovative thinkers" that embrace change and see problems as an opportunity. From each line of code that a programmer creates to the way that we engage our customers in support, it’s up to us to engage with the ever-changing marketplace and create unique and innovative solutions to serve our market. Key Responsibilities This is a rare chance to join a highly successful, high-growth enterprise that is building an empire. At Real Strategic you will be responsible for: • Providing excellent customer service, that turns displeased customers into our raving fans. • Working with internal product managers, programmers and helpdesk agents in...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a part time customer service guru that can help us manage new integration requests and ongoing customer support for our growing SaaS product. You'll need to be fluent in html, css and the inspector tools in your browser. We make payment forms and widgets that can be embedded into the html of nearly any website... All of our embeddables are responsive / mobile optimized (built with bootstrap) and be integrated by copying & pasting a few lines of code. As apart of the customer support team, you'd be responsive for helping us maintain healthy response times by replying to tickets in our customer support system (freshdesk). Most requests are either about the software or how it can be integrated into various other web platforms. Common Integrations (good if you have experience) - Stripe - Wordpress - Shopify - Joomla - Squarespace - Weebly - Wix - Shipstation Tools we use daily: - FreshDesk - Olark Chat - Bootstrap - html - css

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
US based company has 20 open positions for customer service and technical support. Qualified candidates are fluent in English, pay extreme attention to detail and the ability to cross check and verify ones work. This position is all computer based and requires strong general computing skills.