Technical Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Position Type: Full-Time/ Part-Time Working Hours: Mon-Fri - 10 AM - 11 PM, Sat 10 AM - 7 PM (EET/EEST) Job Description: L1 Customer Support Position Requirements: - Good German & English (both verbal and written) language skills; - Experience with Windows, Mobile OS and popular internet browsers; - Basic networking knowledge (LAN/WAN/WLAN) & good understanding of network connectivity; - The ability to communicate technical related issues to non-technical users clearly and effectively. - Provide first-level support on the phone with users and walk the user through a series of steps (troubleshooting templates) to determine and fix the problem: o Router set-up (connect/restart/reset/WPS function); o Router configuration; o Troubleshooting on the router’s Graphical User Interface (GUI); o End-device settings check; o End-device basic troubleshooting (setting up a static/dynamic IP, disabling security software, WLAN/LAN connectivity, etc.) - Performing browser troubleshooting (checking/removing proxy settings); - Accurately classifies and records details of inquiries into a web-based ticketing system; - Ability to resolve problems by telephone in a correct & efficient manner; Technical Requirements: - Reliable and fast internet connection - Laptop/desktop computer - Headset Required skills: - Strong customer service, verbal and written communication skills, and troubleshooting skills required; - Must have strong analytical and problem solving skills; - Strong Team Player, excellent communication skills, excellent organizational skills, self-motivated / drive, flexible. - Ability to work as a flexible, collaborative, and supportive team member; - Ability to manage time effectively under stress, and the ability to remain calm in stressful situations. Conectys is a global multilingual contact center and business process outsourcing services provider based in Western and Eastern Europe. We offer 24/7 inbound/outbound voice, email, chat and transaction processing services using the latest technologies with support for real-time reporting, Voice over IP, web call-back and collaborative browsing. Our Business Process Outsourcing services range from data entry services to internet research, document management and knowledge management. We have deep expertise through years of practical Contact Center and Outsourcing experience. Conectys is reliable, professional, flexible and ambitious.
Skills: Computer Networking Customer service German Helpdesk Phone Support Technical Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
As a professional, I have the knowledge, skills and experience needed to take on new challenges, as well as the development and fulfillment of objectives and goals. The challenges, unpredictable contingencies of today's world and the current professional competitiveness, demand accurate and timely solutions, those that indeed possess skills for realizing them. These qualities allow flexibility, characteristic of any professional whose purpose is based on taking responsibility to act in various areas independently. The knowledge and study of their grievances and uncertainties, answer my main goal. Deepening and application efficiently, concrete solutions to them, demonstrate competence and own ability to resolve such complexities.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for an executive assistant that is located in the USA and is capable of doing or figuring out what needs to be done. For example: Need to be extremely organized We have many items that need to be sold on eBay We have customer service questions that require using Google and figuring out how to answer the questions
Skills: Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for a Swedish speaking (Native or fluent) Technical support rep to: - Answer phone calls - Email response - Chat support - Admin work * Have experience with one or more of the following: -- MacOS X administration. -- Wordpress administration. -- Atlassian Confluence/Jira. -- Zendesk ticketing system. -- Linux web software stacks (Apache, MySQL, PHP). -- Windows server software (Windows Server 2008 etc). Hours: Will start part time during Swedish day hours and will grow to full time very soon. This is a long-term, remote position so if you want to make decent money working on a stable job from home; this is the opportunity for you! Pay: Depends on experience and commitment. Thank you
Skills: Email Handling Phone Support Swedish Technical Support
Fixed-Price - Entry Level ($) - Est. Budget: $25 - Posted
I have usb ports in my car. I would like to charge and use my laptop and DVD player with the USB ports. Can someone please tell me how to do this? I will pay $25 USD immediately if you provide a descriptive solution.
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
We are looking for BDM who's responsibility is is to act as a bridge between client and company. Bring projects for the company related to BPO/IT . Serious candidates apply who are looking for long term business partnership.
Skills: Business Development
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for an expert in setting up and selling products on Amazon. We need assistance with product uploads to Amazon and store management We are a fashion and housewares brand and want to enter the online business model.