Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Our company is looking for Freelancer Field Support Technician along Luzon, Visayas and Mindanao. Someone who can provide service and customer support during field visits or dispatches. Can Manage all on site installation, repair, maintenance and test tasks with computers, POS, printers, etc.
  • Number of freelancers needed: 25
Skills: Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
HI, I need someone to help me work with ITunes and Ipods etc. Simple job (I hope). Chris
Fixed Price Budget - Intermediate ($$) - $200 to $500 - Posted
DESCRIPTION: LittleBizzy aims to be a niche, high-quality, managed WordPress hosting company focused on speed, stability, and security. Although we aim to attract “established” websites and more “experienced” webmasters, every web hosting company still requires support! If you are passionate and knowledgeable about WordPress, and have a strong understanding of themes, plugins, and related subjects, this may be a great part-time opportunity for you. If you have experience with WooCommerce, CloudFlare, DigitalOcean, CodeGuard, SFTP, LEMP (Nginx) servers, SEO, etc… a big plus! We expect to train our team members on specifics as time goes on, and hope it to be a valuable learning experience for everyone; being a small company we are always open to team members taking on more responsibilities and offering any suggestions they might have. Ultimately we seek long-term relationships that value communication, organization, honesty, and good humor :) LOCATION: Remote positions (multiple) based in various time zones. JOB TYPE: Part-time contractor basis. COMPENSATION: Depends on experience; monthly compensation + bonus for each support issue resolved. HOW TO APPLY: Please send us an email with a detailed introduction and links to some of your online profiles/projects.
  • Number of freelancers needed: 2
Skills: Technical Support Web Hosting WordPress
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Basic Idea 1. I am looking for a very good technical person to help with on call technical support Best if you have programming experience and app experience. 2. Will primarily be done via a website and email. But must write English very well. 3. Must speak English well so that you and I can communicate 4. Hours to be on call would be approximate 4:00 pm-11:00 pm NEW YORK CITY time 5 days a week MONDAY - FRIDAY 5. Job will start approximate mid may through end of August 6. Depending on needs, times may shift. For example of after a month I determine that support is needed mpore at deifferent hours 7. Payment = $4 / hour WORKED 8. 4. All time would be tracked on the upwork Time Sheet tracker. So you have to be logged in to get paid. 9. I will not guarantee there will be work during all the hours per day. You must be on standby. You would check throughout your shift for any issues or support requests that may come up then you would respond to them. But I will guarantee a minimum of $8 per day (2 hours per day) because I know you will be checking for support issues, looking at other support people notes, and you will be on call. Requirements 1. Tech background preferably programming experience 2. Responsible. – Must need people who will be reliable and work the hours they promise. 3. Honest – I have hired hundreds of upwork clients and this is the quality I look for most. 4. Good English writing skills 5. Must review all notes each day of other support personnel to make sure you are up to date on all issues. 6. Must respond FAST to issues. Please let me know if you are interested. And attach your resume again (I might have asked you before but please send again). If you want to get an idea of the website/app you can download "My Camp Link" form iTunes or google play (Both not final versions yet). Also look at website www.mycamplink.com
  • Number of freelancers needed: 3
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I am a small software company with two UK-based users. Those users will sometimes find a bug in the program or need help performing a particular task. Your job would be to take their calls during weekdays. You wouldn't need to trouble shoot yourself, but if the customer has a problem you would need to get the relevant information from them (a screenshot, software version number, and a short summary of the problem), communicate it to my programmers, then communicate the solution to back to the customer. Very ad-hoc. Maybe one hour in a week, maybe three or four.
Skills: Customer service
Fixed-Price - Expert ($$$) - Est. Budget: $30 - Posted
Let's start with intros. I am not tech savvy. I am a copywriter and editor. I have a website that currently has a "sign up" form. I also just signed up for Mail Chimp, and I would like to make it so that when people sign up, their data is imported to my Mail Chimp account. I need someone who can connect the two accounts and modify my sign up form if necessary to send the contacts to Mail Chimp. If you're tech savvy and great with this kind of thing, I will have more work for you in the future, since I'm currently building my business and will need a "Go To" person for this kind of thing. Thanks! ~Nicole P.S. I have no idea what this kind of thing costs, so you can disregard my budget.
Skills: Email Marketing Email Technical Support mailchimp Technical Support Website Development WiX
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
This position is for an expert communicator in both written and spoken English. British and American expats are strongly encouraged to apply. Ideal candidate will have a professional background steeped in software sales/implementation. This is a work from home position. You must have: Strong interpersonal communications skills Discipline to manage a busy schedule, maintain excellent records and be punctual A dedicated internet connection of at least 3 megs Experience using web-based technology such as soft phones, Skype, SalesForce, Google Calendars and Documents Experience managing databases and be expert with Excel A QUIET environment from which you can make phone calls uninterrupted and free of background noise The ability to work from 9am-6pm EST, M-F This is a variable income position with a base+commission structure. Bachelors degree preferred but not required. If you are interested in a fast paced career with a generous compensation package that includes working from home, please reply with: A current version of your resume/CV At least three professional references with full contact info A paragraph outlining why you are the perfect candidate for remotely teaching non-technical end-users how to operate web based software Salary target
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone to join our team and help with technical support for our various Wordpress themes and plugins. You will need to be good with people, work fast to resolve problems and have a solid skill-base in installing and configuring plugins, identifying plugin bugs, compatibility issues between plugins or other issues that arise. Hours will be flexible, as needed. Regular support times are likely to be a few hours a week, during product releases, times will increase as required. Reliability is a MUST.
Skills: WordPress
Fixed-Price - Expert ($$$) - Est. Budget: $50 - Posted
The tablet powers on but does not start charging, apparently need to upgrade BIOS but that cant be done without full battery.