Technical Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Hi All, We need some active agents from Turkey (Ankara and Istanbul), Armenia (Yerevan) and UAE (Dubai) who can get US Embassy Interview Time. Best Sasan
Fixed-Price - Expert ($$$) - Est. Budget: $5 - Posted
PROJECT MANAGER MUST BE BASED IN MOROCCO: Project Manager is a key personnel position under this contract. The Project Manager will be responsible for project management, performance and completion of tasks and delivery orders. He or she will establish and monitor project plans and schedules and will have full authority to allocate resources to insure that the established and agreed upon plans and schedules are met. The project manager will manage the project’s costs, technical work, risks, and quality. He or she will also establish and maintain contact with the client, subcontractors (if applicable), and project team members. The project manager will ensure that all activities conform to the terms and conditions of the Contract. The Project Manager must hold a Bachelor’s degree (Masters preferred) in management, engineering, or business administration and formal certification (preferred) in a project management standard such a Project Management Professional (Project Management Institute) or PRINCE2 Practitioner. The Project Manager should have at least five (5) years of information system deployment and project management experience and at least two (2) years of experience as a project manager deploying similar information systems within the oil and gas industry. INFORMATION SYSTEMS SECURITY ENGINEER MUST BE BASED IN MOROCCO: The Contractor shall conduct a security risk assessment based on system architecture and external interfaces to identify potential security risks. Based on security requirements in the SRSD, the Contractor shall document the known risks and create mitigation plans and procedures for maintaining a secure environment. Each service (example VPN, FTP, SSH, etc.) available on each external interface shall be covered. System access controls, data protection, system security-related configurations and information exchange requirements shall be addressed. The Plan will also describe backup and recovery capabilities and recommended procedures as well as any impacts on the client’s network devices such as firewalls and routers. For each security requirement listed in the SRSD, the Security Plan shall identify the matching security design feature or operational procedure. The Security Plan will be developed by a competent Information Systems Security Engineer. This individual should have hands-on experience conducting analyses and developing network systems and information security practices, including operating systems, applications, TCP/IP, security architecture, multi-level security, intrusion detection, virus detection and control, and vulnerability assessments. He or she should hold a Bachelor’s degree and relevant industry certifications as well as three or more years of experience in information systems security.
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Global Forex Company looking for 1 individual (Spanish) to work full time on technical support for customers. 5PM to 2AM EST, Monday to Friday. Spoken and written Spanish must be excellent Must understand Forex Trading Must understand MetaTrader 4 in detail Must have great computer skills Must take own initiative to solve customer challenges Ability to think independently
Skills: Computer Skills Customer service Foreign Exchange Trading MetaTrader 4 (MT4) Spanish Technical Support
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
At the bottom, there is ~150 tabs. I want this to be one tab. This list is used for door knocking. After all 150 tabs are into one, I would like to sort it so that it is in alphabetical order by street name. After that, I would like to have it sorted so that the numbers by street name are in numerical order. This can be tricky, because for instance a street name may be Carpenter but is in the system as E Carpenter and W Carpenter. I would like E Carpenter to be before W Carpenter and be in the order of the C's on the list of street names. I need to make sure the apartment names/numbers stay on the list as well. They do not need to be sorted at all. I just need the streets to be in alphabetical order and the numbers to be in numerical order, with the rest of the date to match with the corresponding filter.
Fixed-Price - Intermediate ($$) - Est. Budget: $20 - Posted
Hi Upworkers IF YOU EXPERT IN MAIL CHIP THEN ONLY APPLY FOR THIS PROJECT BECAUSE I KHOW HOW TO USE MAILCHIMP AND READ ALL THERE DOCUMENTS HOW IT WORKS BUT THERE ARE FEW PROBLEM WHICH I CAN NOT UNDERSTAND. I am looking for someone who can talk to me over skype and clear some of my droughts. This project is somewhat like tutorial project. So before you apply for this project i can tell you one of my drought for which you can answer over your proposal and if I found that answer is correct or it have solved my problem. I will award and immediately pay you for project so you get 100% surety that you are been paid before we chat over skype to clear my more droughts. My question is below, even if you want my mailchimp user and password i can give you that to solve my first question. And if you don't want to explain my answer vie writing so much, we can have skype call for the first question and if you solved it then i will pay you and then you can solve my other problems. so take this first question as a test and there are 5 more questions which you can give me answer on that 30 to 45 min of our talk over sky, which is actual project. Question : I have made my account and created one list in which I have added one email id by myself, which was my own email id to check how my newsletter will go to my user when they will subscribe it. so let's count that as one of my subscriber which was added manually, In that same way I have few more email id which I wanted to add manually. Now the problem came when I have try to send one newsletter to that one email id as to check how it works. But my account got blocked and the reason I have got from them is "Terms of services violation". According to their term documentation they say you cannot add unapproved contacts but then why they have given "add subscriber" option in list menu. It's been many days they have not solved my problem and my account is still blocked. I have also attached the snapshot of the error which I got. They have also made one Ipad app to add contact offline and external list which will automatically sink to your mailchimp profile. But this is not the solution I was looking for because I don't have ipad. So your answer should explain me about why this error came and what is the solution if i make new account and add external contact details & this same thing should not happen to me next time. Thanks Mohit Lakhmani Skype id : mohit.lakhmani1
Skills: Customer support Email Handling Email Technical Support mailchimp Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
Purpose We’re looking for a remote Client Success Manager to join our growing team. You will be the first point of contact for our users and help serve as the voice of the company. We’re looking for smart, engaging, and dynamic people who learn quickly and have a passion for technology and helping clients. If you’re looking to kickstart your career by joining one of the fastest-growing web providers in the industry, we want to hear from you! When Web4Realty users have questions, they contact Support and we help them as quickly and awesomely as possible. Client Success Managers handle a wide variety of inquiries including questions about how to improve web traffic, advice on generating leads, helping users manage content on their websites, and troubleshooting application issues. Client Success also works closely with the engineering team to track down bugs and improve our documentation. We’re looking for someone who can do more than just close tickets, but also be a teacher to our clients. We strongly support flexible schedules and positive work/life balance so you to take care of the important things in your life. You Must Have - Stellar English and grammar skills. - Excellent problem solving skills – you might not know all the answers but you know how to find and communicate the solution. - Assist current and potential Web4Realty users in understanding the product, its features and how it can best be used to grow their business. - Manage and resolve support requests over the phone or email. - Update or create support articles for new features. - Work with users to identify, troubleshoot and resolve issues as well as collect feedback. - Work side-by-side with our Product Engineering team to improve Web4Realty. - Provide a positive, personalized experience to each customer who reaches out to us. Requirements - MOST IMPORTANT—You possess strong written and verbal communication skills. - You must be located near the Eastern Time Zone - You're a self starter and are driven to conquer projects outside of your core responsibilities. - You’re analytically-minded, and are able to prioritize workloads and adjust as situations change. - You enjoy helping others and appreciate the challenge of solving technology related problems. - You're excited about learning and technology in a rapidly growing environment. - You engage well with others and remain calm under pressure. Bonus Skills - Experience using a CRM solution and an understanding of the SaaS marketplace - Experience using ticket managing applications such as Zendesk. - Knowledge of basic HTML, SEO, and website management. Why You Should Join Working at Web4Realty is one of the most unique work opportunities you will ever experience. We're committed to transparency, collaboration, experimentation, and always staying classy. Because of this unique perspective, we've established one of the most flexible and well designed work environments around that encourages you to work as you work best. Ensuring that our team members are healthy, motivated, focused and creative is how Web4Realty stays awesome. In a nutshell, we've built and are growing a place where we truly love working, and we think you will too.
Fixed-Price - Entry Level ($) - Est. Budget: $25 - Posted
I have usb ports in my car. I would like to charge and use my laptop and DVD player with the USB ports. Can someone please tell me how to do this? I will pay $25 USD immediately if you provide a descriptive solution.
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
We are looking for BDM who's responsibility is is to act as a bridge between client and company. Bring projects for the company related to BPO/IT . Serious candidates apply who are looking for long term business partnership.
Skills: Business Development