Technical Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $250 - Posted
Global Forex Company looking for an individual to work full time on technical support for customers. 5PM to 1AM EST, Monday to Friday. Must understand Forex Trading Must understand MetaTrader 4 in detail Must have great computer skills Must take own initiative to solve customer challenges
Skills: Computer Skills Foreign Exchange Trading MetaTrader 4 (MT4) MQL 4 Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $1,234 - Posted
Hello! I am looking for someone trustworthy and experienced in wordpress Blogs, Plugins, Design, Themes and using/ programming all that. I need someone to make my life easier and guaratnee technical and design-stability of my online magazine I would like to find a person who can do all technical things, fix bugs, backups, create new users, best even put in articles and fix them SEO wise. It will not be a lot of work, but I need someone who can do it on a constant level, when I need him. Thanks a lot for your help and offers! Anja
Skills: Blog Development Blog Writing Data Backup PSD to Wordpress SEO Keyword Research Technical Support WordPress Wordpress Plugin Yoast SEO
Fixed-Price - Entry Level ($) - Est. Budget: $25 - Posted
This is a job that you can finish even if you are very new in upwork or if you are looking for the easy job that earn you cash and rating at your first try here. Students are also welcome to apply. So, I have a website similar like inboxdollar or swagbucks. However, I didn't promote this website widely and need some people from different countries to test my website first. What you will do: 1. Enter the website 2. You check whether the survey/microjobs you have done (in north america) add your points there 3. You will get paid through upwork accordingly The price above is estimation, I can pay you more if you work hard. I will not need your advance opinion about my website development and so on. You just need to enter the website in North America and tell me if there is problem about point collection. Further project and 5 stars will be available
Skills: Copywriting Customer Retention Customer service Virtual Assistant Writing
Fixed-Price - Entry Level ($) - Est. Budget: $49 - Posted
Hi there, I need someone to build a list of USA loan companies that accept Canadian customers. I will pay you $49 USD for a list of 50 USA based loan companies that accept Canadian customers. Please note: each USA based loan company must provide personal loans to Canadian customers. Please use as an example of a USA based company that provides loans to Canadian customers. Payment will be sent immediately after I have received my list from you.
Skills: Business Development Business Management Business Modeling Business valuation Business Writing Equity Research Internet research Investment Research Operations Research Research
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We are a USA based Technical support company looking for individual freelancers for customer support/technical support and inbound sales You will be receiving Inbound calls from potentials customers. You need to solve their issues and sales our services. No outbound telemarketing required. Only Inbound calls Working hours : Monday to Friday 11 am to 7 PM EST YOU MUST HAVE A GREAT VOICE WITH A GOOD ACCENT MUST HAVE A GOOD BROADBAND CABLE INTERNET CONNECT MUST HAVE A HEADSET WITH NOISE CANCELLING MICROPHONE THIS JOB REQUIRES A GREAT PATIENT, IF YOU DONT HAVE IT STAY AWAY MUST HAVE GOOD KNOWLEDGE ABOUT COMPUTER AND INTERNET you will get basic salary as $100 per week + bonuses We require you to work 6-7 hours a day Please record this message " Thank you for calling central online my name is Daniel/rosita How may i direct your call today?" and Attached here. NO APPLICATION WILL BE ACCEPTED WITHOUT VOICE SAMPLE Routine Tasks: Answer calls and provide the required information by resolving queries. This task is performed by following standards of the company and maintaining premium quality of services. Coordinate with the clients, try to know their concerns by avoiding any interruption in conversation, etc. Facilitate sales of all products and services according to the client's needs Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines Assist and guide customers with all the required knowledge of the services and goods. Prepare bills and make repairs if required. Supervise the unresolved complaints and ensure that they are resolved in the given time frame by keeping the needs of the customer in mind. Analyze the client's requirement after conversation with them and recommend products, plans or services that will match their needs Keep a track of the potential customers and their requirements Improving sales and promoting new products and services by following the standard and maintaining the reputation of the company are some of the major tasks included in the inbound sales representative responsibilities. Experience: At least 6 months of employment working in a call center preferred.
Skills: Customer support Inbound marketing Technical Support