Looking for a permanent full-time addition to our small team. Must be able to work Australian business hours and be available via both phone and email. You do not have to be Australian to apply for this role (if you ARE Australian, please note in your application your residency status and whether you hold an ABN/are registered for GST).
You will have experience in a junior management or 2IC role, impeccable phone and email communication, flawless English language skills (both written and verbal), attention to detail and time management. You will be expected to respond to client enquiries with efficacy, schedule work for 60+ subcontractors, troubleshoot basic technical challenges with audio files for clients/subcontractors, and maintain communication with the CEO around the day-to-day operations. On quiet days, you will also proofread and quality assurance of transcripts, though this is largely performed by our committed editors.
You will preferably have experience as a freelancer (working online, independently motivated and COMPLETELY reliable). Your profile will be reviewed and you will be Googled prior to interview. If new to freelancing, you must be able to demonstrate these competencies with work experience and contactable references.
The ideal candidate will have demonstrable experience as a freelance audio transcriptionist or proofreader in addition to previous or present management roles in which the aforementioned skills were required as part of day-to-day work.
I am looking for a permanent fit to our team. This is not a creative role - I do not expect a passionate thesis on how transcription fulfils your existence. I am looking for a committed professional who is happy working for themselves and playing an invaluable role in providing top-quality service to our clients. Our company philosophy is based around working for our people first. Please include the phrase 'ETHICAL LEXICAL' at the top of your application and include a cover letter, CV and references to be considered.
Thank you and I look forward to reading your submissions!