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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our growing business is on the lookout for a Customer services assistant who is lively, highly motivated, inquisitive with a can do attitude and a willingness to learn. Working experience is well-liked although not essential. This is a full-time, busy position that will give you the opportunity to learn and develop your customer services skills. Some of your responsibilities will include: • Draft and reply emails • Answer sales related questions through email and online chat software Requirements and skills: • Strong English communication skills. • Computer literate with confidence in MS word, Excel and Outlook • High attention to detail, reliable and able to work unsupervised • A willingness to learn and ask questions • Organized, passionate and motivated • Ability to think creatively to solve difficult problems if you interested please attach: 1. email address 2. skype ID 3. Rate/ hour 4.Availability
Skills: Customer service
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
• Request Material Safety Data Sheets assigned by the client. • Ensures data are entered to the correct fields of the systems. • Must be able to request at least 50 MSDS a day. • Must maintain at least 99.00% quality of processing. • Performs any other task/s assigned by TM’s related/not related to the over-all processes of the campaign assigned. • Coordinates with TM’s or superiors on any other issues/concerns that may impact the overall processes of the campaign assigned.
  • Number of freelancers needed: 5
Skills: Customer service Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $200 - Posted
Hi, I have a real estate business in the Chicago area and will need someone to answer calls related to some marketing mailings we will be sending out. Please note that English must be PERFECT and you must answer calls during the business day and evening in Chicago. There will be a 1 page script given to you to collect information. All information must be scanned & emailed to me on a daily basis. From experience, I know that some days will be slow so it will not require that much overall time in general, but it is important that the phone be answered. If you are interested, please let me know what you would like in terms on compensation for this type of job. Thank you! Kristine M
Skills: Customer service Lead generation Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone with impeccable English skills and great people skills to handle our customer service email and manage our inventory and Amazon accounts. You must be able to resolve issues with customers, handle returns and refunds, collect customer feedback that will help us improve products. We want to make sure all of our customers feel cared for, understood, and loved. We are an Outdoor Adventure products brand and are growing rapidly. This position will start part time and grow to a full time job, with the ability to continue to move up in the company. Please respond with a youtube video of yourself answering the following questions: Why do you want this job/why should we add you to our team? What past experiences have prepared you for this job? What are your passions outside of work? What was your best customer service experience as a customer?
Skills: Customer service Administrative Support Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an up and coming direct marketing company looking for a telephone customer support rock star! The ideal candidate should have a vivacious and outgoing personality that shines through in their client communications! Customers should be thrilled to speak to you a Specifically, you will: 1. Answer calls a timely and courteous manner 2. Address product questions 3. Answer shipping questions 4. Provide excellent service on every call with a smile! 5. Take new orders Odesker requirements We are looking for a Odesker who: 1. Has worked in telesales or inbound teleservice 2. Has a solid command of spoken English and is easy to understand on the phone 3. Is looking for a long term position 4. Has a reliable internet connection, and reliable phone connection 5. Has Skype 6. Located in the USA How to apply To apply, please respond with a cover letter that includes the following: 1. Previous experience 2. Tell me why you are the RIGHT person for this job
  • Number of freelancers needed: 5
Skills: Customer service Customer support Phone Support Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fitness brand is a business that prides itself on great customer service. We get dozens of emails a day, specifically in regards to our most popular product (an online workout program). We need a full-time customer service rep. You must be knowledgeable in fitness and English must be your native language. You will be given model answers, but you must be able to communicate effectively and keep customers satisfied by going the extra mile for them.
Skills: Customer service Communications Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We manage several Amazon seller accounts and need 1-2 reps to handle weekly emails. As well as respond to product reviews and seller feedback within Amazon. We have a Amazon account set up so you won't have to use your personal account. These accounts do not get that many emails each week. However, they must be responded to within 24 hours. We have several templates created for you to use and really try to make this simple and easy. In addition to emails, we require weekly responses to product reviews and seller feedback. This are very simple to complete as well. The amount of time required varies each week. Right now, we don't require much more than 2-3 hours per week. As our company keeps growing we will need more time than that. We're looking for someone to grow with us! We don't care what time zone you're in.
Skills: Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Target hourly rate is about $2-3/hour to start, obviously increasing upwards with experience. You have a very short time to get on-boarded and learn the job, so if you are not highly available at the start, DO NOT APPLY. Successful freelancer: up and operational in 15 - 30 minutes Unsuccessful freelancer: took a month to explain this job in various emails and still didn't get it. Job description: Job requires analytical skills and a lot of autonomy to do the logical thing in most cases. You must be available 8am - 5pm Pacific Time (Vancouver/Los Angeles). Time is not flexible. Customers do not request help during the time they are sleeping - thank you. Your job is to look at incoming items, provide front-of-line responses during business hours (PST/PDT), find and assign items to a case if it's open and notify upper level staff of any incidents. --- We communicate regularly with our clients and need someone to work with us up to 3 - 4 hours a day (5 - 7 days a week) to manage these emails by: * responding to requests from clients, * categorizing messages (using our filing system) and * ensuring important and unread messages remain unread, so they may be reviewed by our more experienced staff. This job requires excellent written English skills (you need to comprehend the client's request) as well as the ability to understand and follow instructions carefully. You must be able to communicate with your manager in a timely manner. It would be appreciated if you could fix the time you will be doing the work on a daily basis so we know exactly when we can expect to process incoming mail. It is an must to have Microsoft Outlook 2003, 2007 or 2010 installed and a fast Internet connection. Outlook 2013 is not compatible with our server. ***** Provide us with your result from speedtest.net (the PNG link, please, no attachments, no other erroneous data) in the very first line of your application or cover letter so we can ensure your Internet is fast enough for our needs and to ensure you have read this message in its entirety. + If your speed is less than 1.5mbps up and 1.5mbps down, please don't apply. There is no way you can do this job. You wouldn't even be able to connect Outlook to our Exchange server - so PLEASE don't waste time, ok? + If you don't have Outlook on a late-model PC, please don't apply. + we are running a mix of Microsoft Exchange servers .. you will need Outlook 2010 installed on your system (Outlook 2013 does not work with Exchange 2003) + If you are located in India, Bangladesh, Pakistan or Sri Lanka or you were born or raised in these countries, please DO NOT apply. Also, this job is a long-term job, it is a repetitive job, if you feel that you're not going to be around in 2 months or 6 months, please don't apply. We have been running this business and have had this need for over 14 years. --- Skills: basic, Outlook, English, Language, Categorization, Helpdesk, design, microsoft-outlook, categorization and filing
  • Number of freelancers needed: 2
Skills: Customer service Email Handling Filing Helpdesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Dear Freelancers, I need a person with knowledge in website hosting and radio/video streaming. That can give support and sales through chat and phone. It's a full-time job. must have the ability to speak fluently in English and high writing abilities.
  • Number of freelancers needed: 2
Skills: Customer service chat support Customer support English
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