Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone for a part time role initially with the possibility off a long term full time position. Initially it will involve internal customer support projects and team support activities with the potential for longer term customer support to a blue chip client base. We specialise in online payment services and data security solutions. The company is a well-established Australian provider in the Payment Solutions industry. The company’s products and services are innovative in nature and help clients reduce the costs, risks, and lead times associated with enhancing and maintaining their digital payment solutions and security compliance. The company is highly successful, and is currently delivering innovative products and services to a portfolio of large, top-tier enterprise companies. The company continues to grow its revenue streams and its list of satisfied customers. In addition to which the company is extremely well placed to expand as the demand for market leading cloud based Fin Tech services evolves. This is an extremely exciting opportunity to work in the cloud based digital payment services industry. Key requirements:  Work from 1:00pm – 6:00pm (Sydney / Australia time) with the ability and desire to work full time in the medium term (as such minimal time difference of +/- 3 hours is preferred).  Excellent spoken and written English  Can do attitude, positive solution orientated, professional, honest and hard working  Excellent customer service experience  Zen desk expertise (operationally and at a project level)  Intelligent & eager to learn (open to entry level L1 support technical learning over time)  Flexible to manage various tasks / projects / office admin tasks  High quality internet and phone access is required  Interested in working in the Fintech / eCommerce industry  Ability to start as soon as possible Given the technically advanced nature of the company and its blue chip clients, a NDA will be required as will basic competitive restraints if advancement occurs. To apply start with, G'day Michael and describe what this job would mean to you, why your experience and skills make you the ideal candidate. Describe your written and spoken English skills, your experience and expertise and why you are interested in a longer term role within the Fintech industry. Confirm that you are available 1:00pm – 6:00pm (Sydney / Australia time) and your potential start date.
Skills: Customer service Customer support Microsoft Excel Microsoft PowerPoint
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Using Zopim chat, we are seeking someone to assist with live chat during Vegas time 7am to 11 pm 7 days a week, so looking to hire 2 live chat operators to cover this online availability so we always have at least one operator. The show is a male revue called AussieHunks.com which is remakably Yelps highest rating 5 star show in all of las vegas. We are looking for someone to be extremely PRO ACTIVE and chat to incoming visitors to the site and engage in conversation in addition to responding to incoming chat requests. Some outbound sales experience would be beneficial. Perfect english is essential with strong written skills. starting immediately
Skills: Customer service Live Chat Operator Outbound Sales
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Requirements: - native english and friendly communication style - love fashion - active player of mobile games - have at least 2 android / iOS devices - have stable internet and power The role includes the following tasks: 1/ Reply to messages from players 2/ Check notifications and reply to comments or player posts as needed 3/ Check Google Reviews and create a summary to send in the team chat 4/ Reply to player reviews 5/ Report and escalate issues that are trending and/or critical 6/ Play game yourself 7/ Hosting fun online contests and building the community spirit of players
Skills: Customer service Online Community Management
Fixed-Price - Entry Level ($) - Est. Budget: $2,000 - Posted
You will receive inbound calls from senior citizens responding to television advertisements for various types of medical braces and general items needed for daily life. You as the agent will lead the caller through a questionnaire to determine whether these items are eligible through Medicare for purchase. You must be comfortable multitasking and toggling through 8-10 screens including a search engine to locate physician information with ease, physician's NPI numbers etc. This requires you to take leadership, maintain control of the call, while clearly communicating, using patience and empathy. Hours are Tuesday - Saturday 6AM -2:30PM - With Sunday's and Monday's OFF Training Schedule Wednesday - June 1st - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Thursday - June 2nd - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Friday - June 3rd - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Saturday - June 4th - 6:00AM - 2:30PM PST - First Day on Phones - End of pay cycle 11:59PM Sunday - June 5th - OFF - New Pay Cycle Begins at 12Midnight Pacific Monday - June 6th - OFF - Tuesday - June 7th - 6:00AM - 2:30PM PST - REGULAR SCHEDULE - Sunday - Thursday 6AM -2:30PM - With Sunday's and Monday's OFF Your first pay will be for all hours worked on or around July 1st maybe sooner depending on the funding of the project for hours worked. Then it will switch to an hourly project or we can come up with another pay schedule and arrangement of what to pay. We will discuss the rest of the process later when we speak.
Skills: Customer service Customer support Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a CSR for our office in. Duties include calling customers to set up appointments for our service techs. Also taking incoming calls from our technicians, customers and warranty companies. Computer knowledge and being very organized is a must. You should be able to work a flexible schedule. We have a medium size office but a great working environment. We have health insurance, 401K, paid vacation, and paid holidays.
Skills: Customer service Administrative Support Data Entry Embedded Linux
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, IdeasUnlimited (one of the biggest freelancing firms) is looking to hire multiple customer support superstars from the United States. MUST: - Speak Native English - Have customer service experience - Comfortable in speaking with people over the phone - Be serious minded and proactive - Be looking for long term work relationship JD: - Receive incoming calls - Make follow up calls - Leave voice messages Hours: We have both full time and part-time positions open (8 or 4 hours per day during US business hours). Pay: $8 per hour. Good luck
Skills: Customer service Call Handling Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am a startup company and I'm getting a mold created. I need someone in a few months that knows the rules and regulations as a custom broker, to get my products to the USA from China. I want experience, someone that knows the laws, and a person who is a great communicator. This project can be huge. If someone does a great job, they will have a job long-term. You don't need to do this full-time, but enough where my products can get into the country without hassle.
Skills: Customer service Business Planning Customer support Legal Consulting
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone with excellent communication skills (English speaking) to help me reach out to real estate brokers and request documentation from them, regarding any potential deals that the broker may have. This is NOT a sales position. The ability to establish rapport, a passion for networking and relationship building is more vital for this position.
Skills: Customer service Administrative Support Call Handling Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I'm looking for a customer service and account manager based in the US to help manage our clients and provide continuous customer support. We will train you on our system and help with customer support until you are fully trained and are able to manage any new and past clients with their accounts. You must be based in the US, and have a valid telephone number. A Skype account is also necessary, as most of our clients communicate via Skype.
Skills: Customer service Account Management Administrative Support Customer support