Data Mining Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $250 - Posted
I need a team that will call 20 different Phone numbers/companies/ Entities and tell me how their phone system options are mapped. (1 for English, 2 for Spanish...). Whether they use voice-based prompts (tell me about your problem) or numerical options (1,2,3,4) All companies will be based in the US. The hired person/team will cover all of its own expenses for the call. (long-distance charges) The output will be callflow diagrams provided in both editable Visio and PDF format. The output will be the full and sole property of the hiring team. Good performance at a good rate is likely to turn into more work for the hired team.
Skills: Data mining Customer service Data Entry Microsoft Visio
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We require a customer service agent who will work part time hours and manage our online chat service and email support. The agent will need to communicate with customers and answer general questions about our products along with answering questions regarding order status, shipping time, etc. In addition they will need to be able to manage our social media accounts, posting the latest news related to our industry and replying to comments, messages, etc on our social media channels. Other work such as searching on Google for information on certain topics and compiling it to be put into articles may also be required from time to time.
Skills: Data mining Administrative Support chat support Customer service