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Email Handling Jobs

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Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are currently looking to find experienced Customer Service Agents to service our online customers 24/7. This is a very important role within our business and offers great opportunities for those who show professionalism and determination. Key Responsibilities: Provide customer service to customers via Live Chat and e-mails in English and multiple other languages. Guide customers through the site and assist them in using the various services and products offered. Resolve and report all sorts of technical problems reported by customers. Handle both written and verbal internal communication, which is in English. Work in a team, support team members and contribute to a good atmosphere on the job. Key Competencies: Excellent written and verbal communication skills – e-mail, chat. Excellent team player Pleasant personality Can work well under pressure Works under minimum supervision Flexible working hours Technical Requirement : -You must have access to a stable internet...

Fixed-Price - Est. Budget: $ 240 Posted
Answering incoming calls, Checking on order status, talking with suppliers and customers, Answering customer questions and tracking shipments. Must be a fluent English speaker and work US Business Hours (Eastern Standard Time). This job pays $240/month (Paid monthly). Your wages will rise once a good track-record has been established and probationary period has ended. *** IMPORTANT: ONLY ACCEPT A JOB IF IT IS THRU UPWORK, NEVER ACCEPT A JOB THRU A 3RD PARTY *** WE ONLY HIRE THRU UPWORK, OUR APPLICATION PROCESS ONLY HELPS US SELECT QUALIFIED CANDIDATES. Please follow this link and apply through our online job application process. Go here http://www.artofpalmbeach.com/HR You will be required to register with us using your name and email address. After which you will receive further instructions in order for us to be able to be considered you for this job. Thank you & we look forward to working with you.

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small but growing Health Supplement company that primarily sells on Amazon. We are looking for a Customer Service Representative for the weekends. We receive a light influx of emails and an ideal candidate would be able to work about 1-2 hours every day of the week answering emails that are sent from our customers. We would provide training as well as a "Canned Response" list that should resolve most email issues and a product database that should take care of the rest. An Ideal candidate would also have excellent writing and typing skills, Although this job is for customer service, there are some other skills we are looking for that may result in additional hours. These skills are: Content writing: For Social Media and our Blog Research Answering phones: we only get 1-2 calls a day at the moment but would be interested in someone that is able to take calls.

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We need customer service agent for our Amazon product. If you think you are the right person we invite you to give us your best offer. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, troubleshoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred Thanks, Lilia Fridman CEO

Fixed-Price - Est. Budget: $ 50 Posted
Dear applicant, Our company, The Australian Institute of Professional Pathways (AIPP), helps international students who have come to Australia to start their career (in Australia) successfully through our various internship placement services, career support, and training programs Currently we have a hiring opportunity available for the right person to work for us full-time as a "Resume Polishing & Interview Trainer" Your task will be varied and will primarily include the following activities: - Polishing student's resumes (making their english more professional) - Practice asking them interview questions and coaching them via skype You will have approximately 6 -7 sessions with each student that is assigned to you (1-2 sessions for resume, 5 sessions for interview practice). Each session is expected to be approx 45 minutes. Would you like to talk with students on Skype and give them tips / advice on interviews? If so this job could be good for you Payment will be $30-50...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone who can offer live chat and phone support for a Forex Broker. We currently have people who take charge of the 9am-6pm Melbourne time support, so we need more to cover the rest of the hours so that we can give 24-hour support from Mondays to Fridays. Although your main priority will be to support our clients with any questions they may have during quiet periods there will also be a few admin tasks, for which, training will be provided. You must be available for either 6pm-1.30am or 1.30am-9am Melbourne time 5 days per week. Please let us know which shift would be your preference. What skills are needed? Excellent written and spoken English skills are necessary. Fluency in other languages aside from English (preferably Chinese or Japanese) would be a strong advantage. Preferred knowledge and skills: Any prior work in or knowledge of financial services or betting/gaming industries would be an advantage. Prior experience in live chat, telephone or...

Fixed-Price - Est. Budget: $ 25 Posted
Hi There! We are looking for fluent Russian speakers that will help serve our University's Russian speaking students, on a long-term basis. The job will include receiving applicant contact information through our Zoho CRM system (web platform), calling the applicant and completing the university's admission process, as well as providing our students with ongoing support. There will be a fixed payment of $25 per milestone, with 3 milestone needed to be reached for each student. We are looking for someone who can speak English, since all communication and training will be done in English.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a communications company looking to hire person with a background in customer care tailored to the needs of business clients. Our ideal candidate must have excellent command of both verbal and written English, be able to work independently as well as with a team. This job is open to people who want to start right away. We are only interested in people looking for long term work and very serious. Must have a quiet location, with reliable computer and stable internet link.

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. *Resolve customer complaints via phone, email, mail, or social media. *Use telephones to reach out to customers and verify account information. *Greet customers warmly and ascertain problem or reason for calling. *Cancel or upgrade accounts. *Assist with placement of orders, refunds, or exchanges. *Advise on company information. *Take payment information and other pertinent information such as addresses and phone numbers. *Act as the company gatekeeper. *Utilize computer technology to handle high call volumes. *Work with customer service manager to ensure proper customer service is being delivered. *Close out or open call records. *Compile reports on overall customer satisfaction. *Read from scripts. *Handle changes in policies or renewals

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a print shop in South Texas looking to expand our market. We are looking for a remote customer relations manager to help us achieve the following goals: 1. Populate, manage and utilize a CRM software. 2. Be the main point of contact for assigned clients. 3. Utilize drip-marketing campaign to increase sales. 4. Aid clients with their marketing plan and brand management. 5. Cold-call prospects that were referred to us by other clients. Please have excellent english skills, spanish is a big plus since we're located on the border with Mexico. We'll provide you with a company number and all the tools needed to get things done, as well as a hotline to our local manager for any questions you may have. If you have experience in business/printing/marketing then let me know. That's a HUGE plus. Excellent customer service skills are essential. Our motto is "always printing with a smile" THIS IS A PERMANENT POSITION WITH GROWTH OPPORTUNITY.