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Email Handling Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
ACCOUNTS RECEIVABLE plus ACTIVE x 2 positions available NOW, IMMEDIATE START. SKip tracing / Debt Collection ADMIN on not found or moved address clients who have taken out a cash loan $50-$500 with our various companies. They need to be followed up via email and sms daily which will be through Infusionsoft and also mobit.com and or 180sms.com for sms and email direct from email address provided from us , also infusionsoft log in . We require a systemised and attention to detail type of worker that has an accounting mind that can also work out amounts that are no owes due to the non response the client has chosen, you will then put them onto a new repayment arrangement that will need to be followed up on and monitored. Great opportunity to show your great attention to progress you will also see your results in the following weeks totals, so its important that you are great at excel and crm management as well as diligent relentless debt collection, this position will also involve once the debts are on top of in contacting our premium clients of over 8500 in sms and email marketing for new cash and homeloan reviews.
  • Number of freelancers needed: 5
Skills: Email Handling Account Management Accounting Accounts Receivable Management
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We keep re-posting because we keep growing! Come join us in disrupting the billion+ dollar per year home services industry! Ezhome.com is a company cofounded earlier in the year by Odysseas (co-founder of odesk) and Spiros (cofounder or PatternInsights). Located in Palo Alto, ezhome already has significant traction, a staff of almost a 100 people (the majority of them “upworkers") and has received significant funding from top VC firms in the valley. We aim to revolutionize the home services space, the way oDesk revolutionized how the world works! We have more customers than we can handle, and have been growing fast! We're looking for a few warm personalities with exceptional customer service skills to care for our customers end-to-end. For more information on our company, please visit our website at www.ezhome.com! There is HUGE potential for career growth! Job responsibilities: - Manage a set territory of customers as their main point of contact and the primary person responsible for keeping them happy. Examples of daily communications may involve, upgrading a current plan level, coordinating a visit for an irrigation check or repair, monitoring and issuing referral credits, answering general service questions, etc. - Update CRM / Customer Relationship Management System (multiple steps involved per appointment) - Respond to customers in a timely manner and document all communication in Zendesk and/or our in house app. - Communicate as a responsive and friendly team player between the Sales Team, Service Team and customers Requirements: - Must be Located in the UNITED STATES or CANADA! - Native English speakers only please, must have great oral and written communication skills - Tech-savvy and familiar with Microsoft Office and / or Google docs - Able to multi-task in a fast paced environment and keep an ever growing list of client accounts in order - Detail oriented to complete and appropriately document tasks in multi-step processes - Quick on the computer to interface with multiple programs/websites/spreadsheets at once (e.g. email, internet, calendars, maps, billing app, CRM software, time tracking app, photo manipulation software) - Knowledgable and/or willingness to learn about the gardening/landscaping industry is a plus! -Starting pay range is $13-15/hour (exclusive of the upwork fee - the freelancer's portion). Must be willing to start in this range. Hours: Looking for someone who can work FULL TIME during business hours PST. This is a 40+ hour/week role and must be fully available M-F 9 - 5:30 PT. Possible work one day on the weekend (for 4 - 5 hrs) in exchange for a weekday with modified/reduced hours. If you meet the above requirements, we want to talk to you!
  • Number of freelancers needed: 3
Skills: Email Handling Customer service English Helpdesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Viral Marketing, LLC is looking for someone to lead our customer support efforts for our website elitedealclub.com! Elitedealclub.com is an online daily deals site with over 100,000 subscribers signed up to have access to deals that go live every day. We want a reliable person that we can trust to free up our time to grow the company. We are looking for someone with the following skills and traits: -Ability to learn quickly. We need you to learn our systems and be up and running fully within a few days from the start. We'll train and help out along the way of course. -Flexible working hours and ability to adapt to changes. We are wanting someone available 7 days per week. -Proven communication skills. Must be able to speak and write in english strongly. -Job requires friendly demeanor both in email and phone support. -Previous customer support experience preferred. -Proven knowledge of the Amazon Marketplace is preferred.
  • Number of freelancers needed: 5
Skills: Email Handling Customer support Typing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone with impeccable English skills and great people skills to handle our customer service email and manage our inventory and Amazon accounts. You must be able to resolve issues with customers, handle returns and refunds, collect customer feedback that will help us improve products. We want to make sure all of our customers feel cared for, understood, and loved. We are an Outdoor Adventure products brand and are growing rapidly. This position will start part time and grow to a full time job, with the ability to continue to move up in the company. PLEASE RESPOND BY RECORDING A VIDEO OF YOURSELF ANSWERING THE FOLLOWING QUESTIONS (share the link to the video in your application): Why do you want this job/why should we add you to our team? What past experiences have prepared you for this job? What are your passions outside of work? What was your best customer service experience as a customer?
Skills: Email Handling Administrative Support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need an English speaking individual who can help us streamline our support systems. Your job will be to manage the metrics within the support desk, making sure all tickets are responded to quickly, and all customers served to the best of your ability. You will help us streamline our bug reporting systems, and also keep customers updated with any bug fixes which affect their support requests. You will report directly to the owners of the company, and keep them informed of your progress daily.
Skills: Email Handling Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you fluent in English like a native speaker? Do you have a quiet working place with stable internet and electricity? Do you want a promising long term opportunity? We want to hear from you. We have a role requiring some inbound call handling, email handling, some occasional research. In your cover letter, state the minimum hours you seek and also the lowest you accept per hour.
  • Number of freelancers needed: 4
Skills: Email Handling Administrative Support Call Handling Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
- Review and production of property leases and rental contracts for customers - Return of security deposits to customers (performing calculations for deductions) - Coordination of repairs and cleanings as needed - Posting ads on various short term rental websites such as Craig's List, VRBO, Airbnb.com, flipkey. - Keeping prices and ads current for short term and long term rentals on about 10 different websites - Responding to customer inquiries for rental bookings - Providing email customer support for questions or requests - Personal assistant tasks such as doctor's appointments, researching service providers, and adding events to a calendar
  • Number of freelancers needed: 2
Skills: Email Handling Administrative Support Internet research Lead generation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
You will be assisting me by making eBay listing for my account and also downloading certain education programs and uploading them to my server I need somebody who is: Interested in being a virtual assistant Friendly Good worker Listens to instructions Go beyond the call of duty Skills: Basic computer skills English Hi speed internet If you're interested send me a message and we can discuss this further
Skills: Email Handling Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
**************** BEFORE YOU READ FURTHER: - Starting pay is $4.44 to $7.78 per hour, depending on experience and IT certifications. Bids above this will be rejected automatically. - No part time - You will be required to complete about 90 minutes of skills assessments after your first interview, if we move forward - Passion and love for customers and technology are more important than experience and knowledge - Your English must be impeccable. Accents are OK, as long as they do not impair the ability of a customer to understand you. **************** You need to: - Love technology - Love people and helping others - Be detail oriented - Be able to think critically about a problem - Have no fear when facing new problems - Be a great team player - Have a sense of accountability and responsibility for your work - Be interested in a long-term relationship with us What you'll do: - Help maintain our customers' 3,000 workstations and servers - Answer live calls from customers and assist them with technical problems - Work with Las Vegas teammates on complex issues - Receive constant training and help from our team, and never be alone - Help us document our processes and procedures
  • Number of freelancers needed: 4
Skills: Email Handling Call Handling Customer service Data Entry
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