Email Handling Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Calling all people persons; we are building a team of fun and friendly critical thinkers and creative problem solvers to cultivate our customer relationships. Are you sociable, positive, and eager to join a rapidly growing, super cool, startup? Shoot us an email here! You are a social butterfly, a creative problem solver and a critical thinker. You are bright, sharp, curious, and upbeat. You are a fast leaner and a team player. Equipped with an entrepreneurial spirit and an understanding of the unique opportunities and challenges of a startup environment, you are prepared to tackle every task thrown your way with enthusiasm and ownership. -- What will you be doing? Brainstorm and implement strategies to improve the happiness of our customers, the most crucial aspect of our business Converse with people, mainly via email, to solve problems, answer questions, and share in their enthusiasm for our awesome products Monitor trends in customer comments to help our brand managers determine which products may need to be improved, or what the market is looking for Assist in building the most streamlined and efficient possible customer response system Jump in on any task that may require extra help, as one does in the startup environment
Skills: Email Handling Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
In general, our CSOs work to ensure client satisfaction with our organization's services. They are often the primary point of contact for our clients or customers. Their job tasks include directing and controlling the processing and fulfillment of jobs and tasks, fielding customer enquiries, and resolving customer complaints. They may also discuss technical aspects of our services and oversee marketing campaigns.
Skills: Email Handling Administrative Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We seek to employ the services of a small call center willing to provide us with dedicate staff able to run shifts to cover 247 services. We shall most prefer centers in Cebu but welcome bids from elsewhere. Agents must be educated to university level, speak fluent English and be willing to commit long term. We are only seeking call center centers looking to go into a long term contract with us.
Skills: Email Handling chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for someone who has outstanding english and an outstanding IT support background to support customers who are calling in with there sales/support needs also email/livechat/ticket support. This is a part time long term ongoing position. Our trading hours are Monday to Saturday 8:00am to 7:00pm Brisbane Australia time. We are possibly looking for 2 people to cover the hours needed. You must have a good internet connection that will handle clear VOIP calls, a good headset and be able to start next week.
Skills: Email Handling Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job tasks include email support. Customer Service Representatives must have excellent communication skills and knowledge of Microsoft Word, Microsoft Excel and Google Sheets. You must have excellent verbal and written English skills. Previous customer service experience with conflict-resolution is a must. Pay commensurate with experience
Skills: Email Handling chat support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We invite you to be interviewed for the position accounting manager (customer care). Branch: transport company, transporting small and medium sized cargo, customs clearance, legal support of exports and imports, etc. Signing an employment contract. Obligations: - processing of customers orders; - making report. Requirements: - actual residence in Australia; - 21 years of age or older; - Internet access; - High mobility. Working part-time, can be combined with the basic work or study. Payment worthy, from $ 250 a day.
Skills: Email Handling Customer service Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We're looking for a passionate, organised and genuine person to support our fabulous sugar-free community part-time on weekends, across all our social and community service platforms. You'll need experience working with a large and vocal online community. Experience in using the Customer Support application "Zendesk" is preferable. The role is part-time, you'll be required to work four hours on both Saturday and Sunday. What else does the role entail? - Responding to a passionate community via our email support system Zendesk using pre-set macros. The enquiries may related to anything, from the I Quit Sugar book range, to the 8-Week Program, to our brand. - Allocating emails to other support staff to address as required. - Managing refunds or replacements for customers. - Working with a team of passionate individuals all determined to make a difference to our community's health! About you! - You have an extremely high standard of English writing and grammatical skills. - You're passionate about the health and wellness industry, with a desire to help people and make a difference. - You're familiar with I Quit Sugar philosophies and values. - You have a calm and friendly outlook and can respond to our community in a positive, considered and polite manner. - You're forward-thinking in finding the appropriate response for a customer and can act independently once briefed. - You can resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.
Skills: Email Handling Customer service Customer support