Facebook Marketing Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
WordPress/Social Media Support Specialist will assist Project Manager with managing a portfolio of clients websites and social media: -- Providing daily WordPress/Social Media customer support for our corporate clients and entrepreneurs. -- Creative blogging for clients and owner regarding various topics (clients-office furniture & office environment post; owner-social media, business visibility, WordPress & other topics) -- Managing client social media presence (engaging, growing and maintaining various social media accounts) -- Assisting with processing and problem resolution of clients, research documents and reference material for required solutions. -- Complete various projects and reports as requested by Project Manager -- Actively participate in key projects to assist Project Managers with delivering exceptional customer experiences and in identifying and developing business opportunities. Required Skills: -- LIVE AND WORK FROM THE US OR CANADA. Outside of these areas please do not apply. -- Active on social media (Google+ would be great, Facebook & Twitter a must, LinkedIn, Pinterest & YouTube would be great too) -- Social Media management experience for clients (engaging, growing, and maintaining) -- Knowledge and experience with providing WordPress customer service required -- Knowledge of EasyWebinar WordPress plugin would be a benefit if you have this experience -- Ability to effectively communicate in a professional manner with internal and external customers. -- Ability to work in minimally supervised situations -- Ability to develop and recommend new and/or modified operating policies that enhance the customer experience. -- Ability to handle multi-problem situations within a limited timeframe. -- Ability to make decisions quickly and accurately with no direct supervision. -- Ability to effectively organize workload to accomplish assigned tasks in a timely and accurate manner. -- Ability to recognize problems and act on them. -- Ability to effectively juggle multiple priorities and strong follow-up skills. -- Ability to work with and understand multiple computer systems and support systems. -- Strong organizational skills with high level of attention to detail. -- Willing to share examples of your blogging capabilities -- Proficient in the use of basic technology programs such as Word, Google Drive, GMail, etc. Have experience with: -- Social Bookmarking -- Researching keywords -- Forum marketing -- Blogging & SEO You will need to be able to work during the hours of 9a - 6p CST and have access to email, very knowledgeable about WordPress and must be able to manage multiple projects at once while keeping everything on time, organized, and in sync.
Skills: Facebook Marketing Blog Writing Content Writing Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are searching an customer service person who will do following tasks on daily basis for our new web shop: - Customer service for customers over emails, social media, letters - Managing and moderation of our social accounts (Facebook, Instagram) - Creative writing (products descriptions, sales texts, advertisement text) - Building of blogs where you will daily write about some relevant theme that will feature our products - Translating of instructions and other material (localization of website) - Daily reporting about important issues - Other similar tasks We are looking forward for an serious person who can do job on daily basis, as the excellent customer service is a picture of our web shop. Mandatory: - Ukrainian and Russian proficiency at highest level - English proficiency for communicating with us Marketing skills is a bonus!
Skills: Facebook Marketing Administrative Support Blog Writing Copyright
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are searching an customer service person who will do following tasks on daily basis for our new web shop: - Customer service for customers over emails, social media, letters - Managing and moderation of our social accounts (Facebook, Instagram) - Creative writing (products descriptions, sales texts, advertisement text) - Building of blogs where you will daily write about some relevant theme that will feature our products - Translating of instructions and other material (localization of website) - Daily reporting about important issues - Other similar tasks We are looking forward for an serious person who can do job on daily basis, as the excellent customer service is a picture of our web shop. Mandatory: - Slovakian proficiency at highest level - English proficiency for communicating with us Marketing skills is a bonus!
Skills: Facebook Marketing Administrative Support Blog Writing Copyright
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
Objective: Support sales team by handling ad campaign set-up and management Activities: 1. Provide process and document management to launch ad campaigns 2. Work with sales, advertising operations and client to ensure all elements of campaign are in-place 3. Verify campaign performance meets objectives and provide clients with follow-up i
Skills: Facebook Marketing Advertising Google Analytics Google+
Fixed-Price - Entry Level ($) - Est. Budget: $200 - Posted
Provide an intermediary service between clients and suppliers to plan leisure and business travel arrangements. These services may range from straightforward tasks such as booking direct flights to coordinating entire travel experiences including itineraries, accommodation, transport, tours and visas. Your key responsibility will be to simplify the process of arranging travel for your clients using your knowledge of the industry. Provide expert advice, secure the best value options for their clients, and ensure they have a positive travel experience. You may choose to specialize in a particular field such as domestic travel, international travel, corporate travel, or tours. Specialists can also be destination-specific, usually based on a Consultant’s familiarity with a particular region. Most Consultants work in a sales environment in a retail or call center. We afford youthe opportunity to work, at your convenience, or in the privacy of your own home
Skills: Facebook Marketing Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you love staring down the face of a raging bull and disarming it with your charm or a smile? Do you enjoy overcoming complex challenges on case by case basis using a proven problem resolution/ escalation framework? Are you someone who thrives on data driven decisions? Could you make Drogon, Rhaegal, and Viserion eat out of the palm of your hand (without getting scorched or dismembered - even if Daenerys instructed them to do so)? Are you overflowing with empathy, compassion, and an incredible amount of patience for the challenges faced by customers? Do you LOVE teaching people new things and passing along information openly and freely? Are you a productivity nut who uses a proper Productivity Framework such as Getting Things Done? Do you thrive on understanding the pains of users/ customers and proactively solving them on the first attempt? Are you a determined and confident professional who enjoys collaborating with a fully distributed team in over 10 countries? Are you someone who does whatever it takes to get the job done within company policies and guidelines? Isn't afraid to put in that extra time when required? Is relentless in your attention to detail? Strives for excellence in everything you do? Are you a super fast learner? Do you have a superior command of modern business operations technologies such as Slack, Google Apps for Business, Jira, WalkMe, Intercom, HubSpot, CRM systems? Do you keep your cool when colleagues ask how to set up their email signatures? How about staying calm when customers may not be aware of the difference between a Profile or Page on social media? It's ok to smirk at colleagues - never at customers. Would you rather eat a sales funnel than a funnel cake when visiting a summer fair? Do you eat, sleep, and drink processes and or frameworks such as The Lean Startup? Do you know what the acronyms OMTM, NPS, TTR, TTFR, and ATTR are? ****NOTE:**** If you don't have a superior command of advanced social media marketing strategy, tactics, and practical knowledge of Facebook & Twitter - don't read any further. Seriously, just don't! Are you a goal setting, results oriented, customer support rockstar who's looking for a long term opportunity with significant career advancement potential? If so, Post Planner is interested in hearing from you. But first, read on. We'll be conducting a brief email/ Upwork message interview. Followed by an online survey, then two-to-three video based discussions. Each one a milestone to achieve in order to progress to the next. We're crazy about customer satisfaction and our substantial word-of-mouth marketing proves that! So if you love technology, social media, insurmountable challenges, unbelievable amounts of work, and ultimately the satisfaction of a job well done (with rewards), we'd like to hear from you. WE'RE NEED 6 to 8 FULL TIME CUSTOMER SUPPORT ROCKSTARS TO KEEP UP WITH OUR GROWTH. TO QUALIFY FOR YOU MUST: 1. Have a 5 Star Rating on Upwork, eLance, oDesk. 2. Have over 500 hours logged. 3. A superior command of spoken, written, and English comprehension. You'll be required to record and provide a 5 minute product demo screencast. 4. Have a primary internet connection with at least 20 Mbps bandwidth. A back up too. (Proof will be required). 5. Have stable and redundant power (electricity) for you to be able to perform your duties. (Proof will be required) 6. Demonstrate an overwhelming passion for delighting customers. 7. Have a robotic, pragmatic, and demonstrable approach using a proven methodology for Problem Resolution. 8. Not be afraid to make mistakes. Never the same one twice! 9. Be available full-time and on a dedicated basis 6 (six) days per week based on US Pacific Time (PST) within one of the available time slots below. a) 1pm - 9pm PST - 1 Positon b) 4pm - 12pm PST - 2 Positions c) 8pm - 4am PST - 1 Positions d) 12am - 8am PST - 2 Positions e) 4am - 12pm PST - 1 Position f) 9am - 5pm PST - 1 Position 10. Have demonstrated experience on a progressive level within your career. Working with hard ass unrealistic expectation holding leaders is an extreme plus! 11. Are you ready to kick butt and reach new heights in your career like you never imagined? If so, visit our website at postplanner.com. Learn as much about us as you can. Login to our App using the Pro version. Do some detailed research and understand our Plans, Pricing, Value Proposition, and even our FAQ. In your cover letter, start by introducing yourself "Hi this is Mark." then answer this question as if you were responding to a customer: For context: They're beyond the refund period of our 100% Satisfaction Guarantee. QUESTION TO ANSWER: Hi there, I'd like to cancel my annual subscription and get a refund. How do I do that? Then tell us about why you're right for this role and our company. Be specific! Applicants who do not meet the eligibility criteria or who have deviated from the instructions above will not be entertained.
Skills: Facebook Marketing chat support Conversion Rate Optimization Customer service