We are looking for Office Assistant to help with the following duties:
- Making follow-up calls to potential and current clients. These telephone calls will vary in nature, including contacting event attendees, providing updates on events, opportunities and orders, confirming email receipts, and obtaining customer information.
- Scheduling phone appointments for potential and current clients.
- Respond to client’s inquiries via chat in an effective and efficient manner
- Connects with potential clients through social media and online forums
- Manage client information in CRM (Client Relationship Management) system
Job requirements include:
- Excellent English speaking skills
- Professional, friendly demeanor
- Strong interpersonal communication with clients
- Ability to pay close attention to details and keep records of communication within a customer relationship management system
- Familiarity with various social media platforms (Facebook, LinkedIn, Google+)