Inbound Marketing Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
iConsult Client Services Key requirements Provide 1st line customer support Zendesk Set up Provide call handling services for iConsult Software Ltd Onboarding of new iConsult users iConsult is a rapidly growing start up healthcare technology company, that now has the requirement to expand our virtual team to encompass Client Services and Sales functions. We provide premium solutions that add value to our clients processes, strengthen relationships, build trust and generate revenue. Reporting to the Founder, the iConsult Client Services Manager will need to fulfil the following requirements; Zendesk Set up Help us to use Zendesk to manage out support requirements Provide 1st line customer support Through (Channels TBC), the iConsult Client Services Manager will administer provide the iConsult Support Service Tech Helpdesk & 1st Line User Support Assistance with new user queries Live chat Provide call handling services for iConsult Software Ltd Inbound calling campaigns Outbound calling campaigns Answering services Onboarding of new iConsult users Setup of new iConsult user accounts Direction to online video and tutorials
Skills: Inbound marketing Customer service Helpdesk Outbound Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We are a USA based Technical support company looking for individual freelancers for customer support/technical support and inbound sales You will be receiving Inbound calls from potentials customers. You need to solve their issues and sales our services. No outbound telemarketing required. Only Inbound calls Working hours : Monday to Friday 11 am to 7 PM EST YOU MUST HAVE A GREAT VOICE WITH A GOOD ACCENT MUST HAVE A GOOD BROADBAND CABLE INTERNET CONNECT MUST HAVE A HEADSET WITH NOISE CANCELLING MICROPHONE THIS JOB REQUIRES A GREAT PATIENT, IF YOU DONT HAVE IT STAY AWAY MUST HAVE GOOD KNOWLEDGE ABOUT COMPUTER AND INTERNET you will get basic salary as $100 per week + bonuses We require you to work 6-7 hours a day Please record this message " Thank you for calling central online my name is Daniel/rosita How may i direct your call today?" and Attached here. NO APPLICATION WILL BE ACCEPTED WITHOUT VOICE SAMPLE Routine Tasks: Answer calls and provide the required information by resolving queries. This task is performed by following standards of the company and maintaining premium quality of services. Coordinate with the clients, try to know their concerns by avoiding any interruption in conversation, etc. Facilitate sales of all products and services according to the client's needs Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines Assist and guide customers with all the required knowledge of the services and goods. Prepare bills and make repairs if required. Supervise the unresolved complaints and ensure that they are resolved in the given time frame by keeping the needs of the customer in mind. Analyze the client's requirement after conversation with them and recommend products, plans or services that will match their needs Keep a track of the potential customers and their requirements Improving sales and promoting new products and services by following the standard and maintaining the reputation of the company are some of the major tasks included in the inbound sales representative responsibilities. Experience: At least 6 months of employment working in a call center preferred.
Skills: Inbound marketing Customer support Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
ABOUT THE COMPANY Our company helps talent buyers, agents and consumers find the right entertainment for their kid's party, corporate event or private affair. It is a website used by consumers to search and hire entertainment services such as clowns, costumed characters, balloon twisters, magicians, comedian’s vendors. Our company combines the efficiency of the web with the personal touch of a private event planner. We're hiring for a FULL-TIME customer service / sales minded sales/office team member for our KIDS ENTERTAINMENT BUSINESS. This position is 40+ hours per week job, working 9:00-6:00pm PST (virtual). We're looking for a self driven, high quality, high skills individual, who is looking to further their professional skills. This is a fast paced position that makes the day just fly by. Also, if you're part juggler, that will come in handy as being a great multi-tasker is a requirement to the job. Responsibilities and duties to include (but not limited to): • Answer all inbound calls, emails and chat in a timely fashion • Give quotes and present sales script to all inquiries for prices • Schedule all repeat and one time sales for entertainment appointments • Pull statements for all outstanding receivables monthly and contact a client for payment. • Email receipts to clients for credit cards billings when necessary • Make appropriate adjustments for YELP and other discounts • Reconcile accounts when customers inquire with differing information • Virtual (cloud) filing as necessary • Make 3 week and monthly confirmation emails and calls the previous week of appointment • Pick up all messages each morning and respond in a timely manner • Enter all new sales and scheduling, pricing, customer data information changes into the computer • Schedule / reschedule all periodic tasks on a weekly basis • Resolve all client complaints with professional approach and to the satisfaction of the client • Schedule re-dos when necessary and call the following day to determine satisfaction level • Follow up on all client no-shows before next cleaning resolving reason for past no show • Resolve all breakage and damage issues to satisfaction of customer Requirements and qualifications include: • Fully equipped home office • Quiet time between 9 and 6pm PST • Experienced working in a virtual environment • Common sense • Managerial skills • Quick learner • Available to work 9AM-6PM Monday – Saturday • Conversational Spanish is a plus but not required • Previous customer service experience • General PC knowledge (Windows, Mozilla, Excel, MS Word, etc) • Must be detail oriented, organized, capacity to multi-task, self-prioritize and work independently
Skills: Inbound marketing Appointment Setting Call Handling Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to hire a sales call center to service customers in the United States. A strong command of the English language is a key requirement. Here are the what this job offers: -A competitive non-negotiable rate of USD $4.00 per hour with commission incentives that should easily increase the hourly rate to a very generous amount. -Daily and Monthly Sales bonuses -At 40hrs per week, this give the agents an added level of stability. -We pay in USD -The luxury of only taking inbound calls Agent must be able to work weekends as work days for this position are a full 40 hours from Friday-Tuesday. Agents must be able to work standard US work hours (9am-6pm) and again a very strong command of the English Language is required. Please submit your application for consideration await a reply within 7 days. For further consideration, submit a voice sample of the agents that are available for this position. Good luck!
Skills: Inbound marketing Call Handling English Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
Looking to set up a VIRTUAL CONCIERGE ASSISTANT - CUSTOMER SERVICE. Responsabilities: - ECOMMERCE CONCIERGE SUPPORT - ONLINE CUSTOMER SUPPORT - ONLINE TECHNICAL SUPPORT. One dedicated resource to start. Experience in luxury products and/or hospitality. US English-speaking. Possibility to scale rapidly and cover multilingual support. Please learn more about the product in the attachments.
Skills: Inbound marketing BPO Call Center Call Center Management Call Handling