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Linux System Administration Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We are looking for a Technical Support representative with experience in Linux Systems, WHMCS, cPanel/WHM and Virtualizor. We currently have about 15-20 active tickets a month. You will be provided with a Boxne Netowk Solutions email address. You are only asked to work for us when you get an email of a new support ticket has been created. *You will only work when a email of a new ticket is created *You will be paid for the amount of hours worked to resolve the issue *Your hours will depend on the amount of tickets + bonus if resolved promptly. *You will be asked to respond to this ticket within 8 hours of ticket creation. *We are looking for talented individuals willing to work at a low hourly cost. Bonuses/Raises will be available as we expand *YOU MUST* Respond to a service outage within 10 minutes (Text message will be sent to your phone) Understand Virtualizor, cPanel and WHM, Linux, Windows and WHMCS. *Have had prior experience with other hosting providers. *Be on Standby working on other projects for atleast 8 hours a day. (You will be asked to stay in a live chat session, during this time.) *Must be fluent in English. *We may ask you to provide Toll-free phone support as well. (Undecided at this time.) Ability to work with a team is necessary! Must be fluent in English* Must be able to complete job within 10 minutes if a Administrator requests the task to be completed. **YOU ARE RESPONSIBLE TO LOG YOUR OWN HOURS! Thank you.
  • Number of freelancers needed: 2
Skills: Linux System Administration CentOS CPanel Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a dedicated technical staff for our support department who works only on our helpdesk tickets, handles clients chats and monitors our servers. If required, the dedicated tech shall handle server admin tasks and pre-sales tasks too for us. The technical support is for a hosting company that provides web hostings, VPS, Dedicated Servers and similar services. - Phone/Helpdesk And Livechat Support - Guaranteed 30 minutes response time - Guaranteed 6 hours resolution time - Proactive Server Monitoring - Instant Server Reboots - Immediate Escalation To DataCenters - Handle all types of Issues ranging from Level I to Level III - Installing and configure new servers - Server load spike isolation and load reduction - Installation of third party software and scripts - Security Audit and Server Hardening - Kernel tweaking/upgradation - Software patches and upgrades - Basic pre-sales questions handled Needs to have great experience in: - cPanel / WHM - Plesk - Odin / Virtuozzo - WHMCS - Linux and Windows Servers - VPS and Dedicated Servers - Shared Hosting - Wordpress, Joomla and other typical scripts. Will manage phone calls, tickets and live chats for the support department 7 hours by day, (from monday to friday) and 5 mixed hours in saturday/sunday for emergency issues. Total 40 hours by week. We have available position for part time techinicians (10 or 20 hours by week).
Skills: Linux System Administration CentOS CPanel Customer service
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