Live Chat Operator Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for Customer Service Reps with Student Loan Customer Service Experience--Too busy to start from scratch so need to have some general knowledge of how that industry works. But beyond that the particulars are that we have a voip based phone system and a salesforce.com CRM. We make use of Cases, as well as knowledge and are attempting to build out our entitlement process (workflows within an individual case). We are 100% inbound and can only get to a fraction of those even wanting to sign up. I have been plaqued with years of the worst employees one can imagine, due to my having to fill more than a dozen executive roles and not having systems in place to insure people are behaving as good honest ethical and moralistic folks in all situations. I thought everyone was just like that normally but I would be mistaken it appears. Thus I have no systems--just always told people to empathize, sympathize and find a solution fast while making sure the client feels that you are taking their problem as serious as they are---which is easier said than done. So at the very least I need a "hired-gun" to be my go to guy/gal that I can trust will always do what is right by my clients and protect a hard fought and won good reputation while not giving away the farm every time someone is upset. Because we both know why the appear upset isn't usually the root of the problem. On a larger scale this person could create training materials and systems of standard work, as well as assist in building out the knowledge base. Perhaps even hire, fire , and manage the staff. As I try and my cognisant and honest with myself about strengths and weaknesses and dealing with employees that are not like me is very challenging for me and thus I am very bad at it.
Skills: Live Chat Operator Administrative Support Call Handling chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $2,200 - Posted
If you're not fluent CANTONESE Speaker, please refrain from applying. Looking for an amazing personal assistant (female). The ideal candidate needs to be methodical, organised and operationally very fast. Daily tasks vary, but it may include: - Proposal/Quotations generation to customers - Live Chat - Vendor management - Customer Service - Research
Skills: Live Chat Operator Business Proposal Writing Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hey there, I'm looking for a friendly, people-person to chat on my website with people from English-speaking countries (like US, UK, Canada, Australia & New Zealand) and entice them to buy an essay or other academic work from our essay writing service. You'll need to convince people that you're legit and build rapport with them by building friendships and relationships online..... You need to have a friendly conversation and make sure they get at ease towards you. Only then, you can offer them the opportunity if they are interested. I'm looking for someone who can follow a script but also have a very good English and flexible with his response. Your goal will be to get as many sales as you can each week. ARE YOU THE ONE?  Do you love chatting to people?  Are you good at building rapport with new people via chat?  Do you have a very good English? (THIS IS A MUST!)  Are you able to type fast and handle chat conversations at once?  Are you motivated to earn a lot of money? (BIG COMMISSION AWAITS!)  You must follow instructions and be hungry for results and money *** I have people making $600/week from 2hrs/day of work from commissions only *** HEADS UP! You must be willing to work more than regular hours – this is not a 9-5 work. This is work-as-many-hours-as-you-want job so you could make more money for yourself because you'll need to bring in results! I want someone who care about results and won't give me excuses for why things aren't working but will look for solutions himself. IF YOU THINK YOU ARE A GOOD FIT, Then apply by saying “I’M IN” on your Cover letter and tell me why you're so passionate about having this job. I want young, enthusiastic, positive people who want to have the option to earn more based on results and action they're taking. If you’re in doubt, then let’s not waste each other’s time and please don’t apply.
Skills: Live Chat Operator chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a number of customer service agents to join our technical support team. Our company provides web hosting, server and datacenter services to small business customers across Australia and New Zealand. Part of this relates to video game servers - so an interest in PC video games is advantageous, but not essential. Please mention this in your application if it applies. IMPECCIBLE written and verbal English is essential for this position. You must have an interesting personality - we're a fun team and we want you to be a part of it. You must be able to interpret customer's feelings and emotions, and write friendly but professional replies. Customer support will predominantly be via email and live chat, but phone may be a part of it. Sales experience is a bonus, but there is no outbound cold-calling for this position.
Skills: Live Chat Operator Customer service Email Technical Support Technical Support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I am operating a bus transportation operation. I need help with my day to day administrative tasks​ Estimated 4-8 hours per day (Mon to Fri GMT+8 hours) 1) Answering customer phonecall 2) Replying customer email 3) Preparing quotation 4) Preparing invoice using MYOB accounting software (no other bookkeeping skill required) 5) Managing live chat ​ - Good conversational English - Good telephone handling skills - Fast response - Responsible
Skills: Live Chat Operator Email Handling Google Apps Invoicing
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
A new forex and equities brokerage is looking for an online customer service representative to provide live chat and email support to our traders. Duties include Manning the live chat & Skype during shift hours Managing incoming emails from traders and general email customer support Interacting with traders with regards to their account application (uploading verification docs etc.) Required skills Must have strong written and oral skills Must be experienced in forex (either as a trader or a former employee of a forex brokerage firm) Must be experienced using live chat software Must be organized and disciplined in administrative tasks This is an ongoing job and we are looking for people with a long term commitment to this role. If you think you’ve got what it takes to bring rockstar customer service to our traders then please apply now.
Skills: Live Chat Operator Customer service Email Handling Foreign Exchange Trading
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a live-chat operator for our website. We sell Animal Support Letters, and need a loyal, well articulated, motivated candidate who is willing to work very diligently to close all potential leads for us. We drive low traffic to our site, but very direct and specific traffic. Those who are on the site are there to get a letter from us, and your objective is to close them. Payment is commission based plus small hourly Weekly Pay for 40 Hours = $100.00 , Plus 5% commission per sale. A sale is roughly $179.00 which means for every conversion you will make $8.95 This can add up to some good money for you, and we'd like to see long-term growth. We are just starting out and are looking for a team player to grow with. If interested, please contact us for more details and information. Experience with live-chat over a year is required.
Skills: Live Chat Operator English English Grammar English Punctuation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an enthusiastic loyal agent to answer phone calls, emails and website chats from customers using NetSuite ERP system. Needs a good grasp of the English language including writing/typing skills and the ability to learn basic product information quickly. Must be able to give the customer confidence (even when not knowing an answer) and ensure that all promises are followed through on promptly. Basic tech knowledge would be advantageous although not essential. Excellent verbal and written communication skills are a must. Full-time, long-term position. Success based on customer satisfaction. Must have previous experience in 'Wowing' customers. Essential they work in an area with no background noise. Good internet speed is essential as we are cloud-based. Hours would be Monday-Friday 7.00am-3.00pm CST.
Skills: Live Chat Operator Customer service Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an experienced live chat manager who can perform the following: 1. Create and manage the schedule for agents. 2. Monitor the chat logs every day and train the agents. 3. Train new agents 4. Manage multiple clients from different industries. 5. Update workflows and knowledge base as and when required. 6. Prepare weekly reports All training will be given. We are looking for someone with good experience and English​ skills.
Skills: Live Chat Operator Customer support Live Chat Software