Full job description: http://bit.ly/1pOKS9i
To apply: http://bit.ly/1pORPXY
We believe that travel is a force-multiplier for change. Travel connects friends, family, co-workers, and business partners—bringing the globe closer together. Travel enables new opportunities, produces unexpected collaboration, shifts perspectives, and empowers people.
That is why we are on a mission to make travel simple, personal, and delightful.
We provide world-class service for booking transportation, accommodations and more. We are hands-on, taking care of our users through their highs and lows, making them feel special and valued. We diligently select strategic partners who believe in what we are building and are willing to support our mission.
And, above all, we identify new ways to serve and support our travelers through a relentless focus on improving our product.
We believe that customer service is the entire business, not just part of the job. We fulfill our mission by hiring the best talent as ambassadors for our brand and the voice of our service. As a part of our concierge team, you will help support the thousands of travelers who use Pana everyday by serving as the primary point of contact for our users.
You will serve as the human touchpoint for most people who interact with Pana. You will message users, identify and react to user needs, and perform requested research and bookings.
As an independent contractor with Pana, you set your own schedule, so that you have the freedom and flexibility to work, whenever and wherever you’d like.
Take ownership for the Pana user experience.
Research and book flights, hotels, local transportation, and restaurants.
Maintain product quality by vetting material produced by our content team.
Dedicate time for reflection and self-improvement.