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Live Chat Software Jobs

7 were found based on your criteria

Fixed-Price - Est. Budget: $ 10,000 Posted
To better educate and engage the customer service community, Comm100 is developing a Live Chat/Call Center certification program. We are looking for an expert in this industry to develop the courses for us. Tentative description of the program: 1. There will be two separate courses. One for agent and the other one for manager. 2. The courses will be delivered online through self-study videos. 3. There are quiz sessions so the course taker can test their knowledge. 4. A certificate will be delivered after the whole course is finished and quiz sessions are passed successfully. Who we are looking for: 1. An expert in the call center coaching and training. 2. Has experience in developing courses. About Comm100 Comm100 is the global provider of live chat, email marketing and help desk software. With "100% communication, 100% success" as our motto, we are committed to making customer communication simple and effective for you. Comm100 Live Chat is an enterprise-grade...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We are looking for a Technical Support representative with experience in Linux Systems, WHMCS, cPanel/WHM and Virtualizor. We currently have about 15-20 active tickets a month. You will be provided with a Boxne Netowk Solutions email address. You are only asked to work for us when you get an email of a new support ticket has been created. *You will only work when a email of a new ticket is created *You will be paid for the amount of hours worked to resolve the issue *Your hours will depend on the amount of tickets + bonus if resolved promptly. *You will be asked to respond to this ticket within 8 hours of ticket creation. *We are looking for talented individuals willing to work at a low hourly cost. Bonuses/Raises will be available as we expand *YOU MUST* Respond to a service outage within 10 minutes (Text message will be sent to your phone) Understand Virtualizor, cPanel and WHM, Linux, Windows and WHMCS. *Have had prior experience with other hosting providers. *Be...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We need someone available by our live chat software 8 hours a day. We have a limited amount of chat requests so our process is a little bit different. *You will be only be paid when a live chat request come in and you are servicing a customer. We are a web hosting company looking for applicants experienced in the web hosting community. Thank you.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Answer Phone Calls related to Website Products and Order - Answer Live Chat Requests related to website products and order - Answer Emails from Customers - Send Customers Emails with notes - Upload data into our task management system Must be fluent and well spoken in English Language Must have a phone line for our support number to be redirected to. (Your number is not displayed as the number redirects) Contractor requirements 1. Is available Mon-Fri 9amm-5pm EST 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the English language. 4. Has 90% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at 6. Windows environment: We work with a windows based web program. We do require...

Fixed-Price - Est. Budget: $ 800 Posted
PLEASE ONLY APPLY IF YOU RESIDE IN A COUNTRY WHERE TIME DIFFERENCE WITH AMERICA (UNITED STATES) IS MINIMAL. THIS JOB IS FROM 9:00 A.M. - 5:00 P.M. EASTERN TIME (NY TIME) UNITED STATES. We are looking for a professional, courteous customer service rep. YOU MUST HAVE PREVIOUS EXPERIENCE working for as an online customer service representative. Duties will include working for 2 web stores, answering customer questions about their order, and assisting them with technical support. This is very straight forward, but you must be diligent, trustworthy and have previous experience, reside in the time zone where you can be online from 9 to 5 NY time. You cannot have any other jobs running at the same time, as they cannot interfere with this job. All requests that are coming in must be answered right away. Therefore only apply if you intend to keep ONLY this job during those hours. The pay is $800 a month If you have previous experience, are serious about this job and would like...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a provider of Website Live Chat services for businesses. In short, we chat with our customers' website visitors to answer questions and turn them into leads and sales. We are currently adding to our team of live chat agents as our customer base is growing. We have worked with virtual teams since 2006. We have a great understanding of what we need to provide to you to ensure you can succeed in this position. Here's what we have to help you succeed with our company: - Training resources via our private team website, including video tutorials, quick checklists to use during work, etc. - A defined "conversation flow" to help you manage website chats effectively. You will *not* be expected to just "handle chats". We've developed a simple framework that will help you know what to do in different situations. - A well designed chat software that includes templates for common questions of website visitors and the ability to easily handle multiple chats at once. - And...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hey and nice to meet you. I am looking for an agent who can work 8-12 hours a day. We are a store who sell online software mostly, and we need agents at live chat 24 hours a day. Most of the questions are very basic like "when will i get my product?" "are you legal company? "is this the full version" "can you help me download the product if I will purchase?" We don't usually get more then 30-40 chats a day so we are open to hear both offers of payment 1. Payment for each chat with unique customer. 2. Payment per hour.