Microsoft Excel Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone that has experience with handling back end work for credit repair companies. If you have experience with writing dispute letters, updating credit score results in software, that is a big plus. Looking for a hard worker who can work between the hours of
Skills: Microsoft Excel Email Handling Microsoft Word Typing
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
PLEASE BID FOR FIXED PRICE FOR THE FULL MONTH NOT HOURLY - GIVE ME A GOOD COVER LETTER FOR A QUICK HIRE - READ THE SPEC IN FULL. GREAT JOB FOR SOMEONE WHO HAD GOOD ENGLISH AND WANTS TO BUILD UP THEIR UPWORK PROFILE. We are looking for a data entry person who is great at web research to be on our exciting new team. You will be given interesting exciting web research projects and deadlines to fill. Duties include: - social media research on Twitter and Instagram - replying to people who talk to us on social media like twitter/facebook etc. - sending emails/messages to selected companies/people with our offers - some admin tasks - web and social media research - following and unfollowing on multiple twitter accounts - some other social media activities - general data entry - finding and uploading content images etc. TRAINING provided on most things - but you need to be able to work well alone This is a good job for someone who has some time every day to get professional research work done, wants to build up their upwork history, and can start immediately. You have to have good research skills, don't get bored easily, be good at following instructions and have experience finding resources to use for businesses (even your own). To show me you actually read this application thoroughly and have good attention to detail please tell me what is the colour of the ocean first in your covering letter. You'd be surprised how many people don't read fully, and this shows us that they wouldn't be great on this job which requires attention to detail. You will keep Google spreadsheets that you create and communicate benefits to me in a way that doesn't require me to sit and figure out the information for myself. I want to be able to have summaries whilst you do the background work. keep up good communication and ask me to guide you early on with a few web pages you find so you don't waste days on something thats not what we need. We have a great team, and we're looking for someone who can be with us for the long term. If you do well, you may be given other jobs with our company too.
Skills: Microsoft Excel Administrative Support Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need assistance with my eBay store, primarily with processing orders and handling customer service. I mostly sell UPC codes, so for the order processing, this is what would be involved: When an order is placed, check the order to see how many UPC codes were ordered. Then, copy that number of UPC codes from a spreadsheet filled with UPC codes that I will provide (some excel knowledge will be helpful here) and paste the codes into a new file that can be emailed to the customer. Save the new file using the buyer's username as the file title, then send it to the buyer's email address (which can be found using the order information) using an email account and pre-written email that I will provide. Then, mark the order as shipped through the eBay account and send the buyer a quick eBay message to say that the order has been shipped and tell them what email address it has been sent to. I will provide the messages to be used. Some buyers may also request barcode images along with their UPC codes, so in those cases you will have to generate the using a website that I will provide. The entire process should only take about a minute, but it may take a little longer if the barcode images are requested. I also need assistance with the customer support for the UPC code orders. I sell other products on eBay, but you do not have to worry about them. Only pay attention to the messages received if they are about UPC code orders. If the buyer has a question about UPC codes, I will need you to answer it. I will be available to assist with answers that you do not know, but over time, I would hope that you can become familiar enough with the product to be able to answer all the questions yourself. The questions are usually quite simple, so it should not be hard to learn the answers to the majority of them. Also, some of the messages relating to UPC code orders will also be asking for the codes to be sent to a specific email address or for the barcode images to be included, and I will expect you to be able to take those questions into account when processing the orders. As I mentioned before, the processing for each order should take about one minute, and sometimes a little longer if the barcode images are needed. Since you will need to process between twenty and forty of these orders each day as well as respond to messages about them, you can expect to work for a total of about an hour each day. However, because handling the orders quickly and responding to messages quickly is important, you will need to check the ebay account frequently in order to process orders and respond to messages. This means that, while you might work for a total of an hour each day, that work might be for example split up into four 15 minute sessions where some orders are processed and some messages from buyers are answered. This is a long term project. I will continue needing assistance for many months or even years to come. In addition, if I am impressed with the quality of work that you provide, I may expand your responsibilities and adjust the pay accordingly. Some skills that will be needed are good english skills as well as some knowledge of Microsoft Excel (or Open Office or some alternative that can use spreadsheets). A basic knowledge of how eBay works such as navigating the site to respond to messages and being able to contact buyers and mark orders as shipped will also be required.
Skills: Microsoft Excel Customer service Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an online retail operation. We need team members with exceptional customer service and administrative skills to help us with a combination of data entry work and customer service on phone calls. - we forward our phone lines to you (our 800# to your US based landline- operator announces when you answer) during hours you specify you are available. For inbound and outbound calls, you keep track of time manually (we verify against our call records) and submit as manual time. For phone usage, you are paid for time actually on the phone unless you bid and we specify different conditions. - you utilize our software and flow charts to answer customer questions on products, order status, etc. Take messages and reply to calls on our behalf as requested. Estimated actual call volume is a couple hours weekly. We also have Data Entry work. For example, researching products on Amazon against our images and descriptions. Require extensive capability with excel and attention to detail. This supplements hours not used for phone calls. We will start with 1 hour of data entry work daily with 2 more hours of phone coverage. Please tell me which of the below shifts you could do and which days of the week. It can vary by day. We may want to schedule multiple shifts and/or multiple days. Data entry work occurs within those time frames and phones are managed by you in those time frame. If not actively doing the data entry work when a call comes in, add the time on phones manually to the shift. • 7-10 am our time/CST • 10am-1pm CST • 1pm-4pm CST • 4-7pm CST • 7-10pmCST • 10pm-1am CST Please send your bid of: - hours available for phone forwarding from shifts above - amount of data entry work desired weekly -the hourly rate for the above -a description of your history and experience with this type of work We will then send you a sample of data entry work to complete. This takes 5-10 minutes and must be completed to move forward. Finally we would have an interview on Skype.
Skills: Microsoft Excel Administrative Support Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.
Skills: Microsoft Excel Administrative Support Appointment Setting Call Handling
Fixed-Price - Expert ($$$) - Est. Budget: $50 - Posted
We are looking for a number of Customer Service representatives to handle customer service duties in a virtual Call Center. Job Description: You will work from your own home, within an established company and as part of a team of professional agents. You will take calls and answer emails sent by customers in Danish, using prior set business rules and templates. Training and nesting will be provided by the company after the hiring process is completed. Contractor requirements: We are looking for a contractor who: 1. Is available for 4 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the English language. 4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. 5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.
Skills: Microsoft Excel Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I need someone to handle sales We will start with Sales. I need research done to find specific type of companies that you will enter into Zoho CRM and see through to the end of the sales pipeline. The right person will be able to do this job independently and we hope to keep them permanently.
Skills: Microsoft Excel Administrative Support Customer service Customer support