Office Administration Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Please read the description listed before submitting your application. Requirements: -Technical competence (understand software, hardware, networks, etc), MS Office and English proficiency - Excellent communication skills. Someone who is able to convey information to customers clearly and properly. - Team player, Punctual and Dependable - Ability to learn and follow protocol and guidelines. - Willing to gain Product Knowledge; understand its features and confidently present these as benefits to our customers. - Experience in a fast-paced startup environment. Call center experience, knowledge in VOIP and predictive dialer and experience in marketing, customer support and sales is a plus. - Working computer with high quality headset. RESPONSIBILITIES: - handle sales and other customer enquiries/complaints. - assist customers via chat, call or email in speedy and accurate manner. - provide follow-up actions when needed. - take ownership of customer disputes and manage the issue from start to finish. - attend training sessions and continuously improve knowledge and skills. - ensure that all information entered into the system software is complete and accurate. - work on tasks/projects assigned to you not stated in this agreement. Wired internet connection is required on this job. Freelancers using WIFI and plug-it/internet stick do not need to apply. Work hours will be anytime in between 7AM to 7PM PACIFIC TIME for 8 hours a day, depending on agreement at an initial hourly rate of $5.00 including Upwork Fees. Please update your Upwork profile or send an updated resume (if needed) to help us evaluate if you are fit for the job.
Skills: Office Administration Administrative Support B2B Marketing BPO Call Center
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are an educating company and we need a freelancer for office. You create offers for company, you answer them by email and you phone with leaders of the company. 1.) You are able to write perfect in German included puctuation errorfree. 2.) You have more than a very friendly voice. 3.) You work very conscientiously, accurately and reliably. You have no presence time, but you have to do all the phones during office hours. (Central European Time). We take on all phone costs. You talk with our phone number. Before we start to collaborate, we will test your knowledge of German via Skype. It's a long-term collaboration. Thank you for your offer. Kind regards Susan
Skills: Office Administration Administrative Support Email Handling German
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're looking for a motivated and growth oriented individual to work as part of our Customer Experience Team. Person must speak and write in english well. Must also be available to work during our normal business hours 8:00AM - 5:00PM PST Mon-Fri. In order to apply for this position, please send an audio file of a recording of you speaking. You may read this posting or any other you choose.
Skills: Office Administration Administrative Support Customer service Customer support
Fixed Price Budget - Entry Level ($) - $45 to $50 - Posted
PLEASE OBSERVE THE BUDGET BEFORE YOU BID. THANK YOU. Our newly launched website is so great at answering questions that customers are buying 9 out of 10 times without needing the Live Chat. However we want to provide it. Since launching we see that it's important to have someone online who is on their computer all day and can do this while doing other work. The workload is light and we will train you on how to answer questions. There are 40-50 canned answers available to make it easier to answer queries. It takes about 2-4 hours to do the training to be job ready. I will give you scenarios and role play with you, you'll be able to try out the chat client and get used to it. We use the chat software tawk.to, it's very easy to use and you'll be able to try it out on your end when you get started. * this is NOT a dedicated job the volume of live chats is going to be fairly small for the first 1-3 months, so this would suit someone who has the skills and wants to earn some extra money. You should be someone who spends most of the day/evening online and is able to respond to incoming questions as they come. * You will work in shifts with another live support person so it's important to be reliable so that we can give happiness and create an amazing buying experience for customers. the shifts we'd like to cover is PEOPLE ON STANDBY TO ANSWER QUERIES (not straight non stop work) 8am-8pm New York time and 8pm-8am New York time. ******** IF YOU LIVE ON YOUR COMPUTER LIKE I DO... WHY NOT GET A BIT OF EXTRA MONEY TO MAKE THE HOURS PASS MORE SWEETLY.... YOU'RE SITTING THERE ANYWAYS... WHY NOT PICK UP A LITTLE EXTRA MONEY?? THE PAY CAN BE RELEASED EVERY 15 DAYS SO YOU DON'T HAVE TO WAIT A WHOLE MONTH. ******** The longer you can be online the better, we already have another live chat person so you'll be joining a team, it's fun we're supportive and you have the chance to learn new skills and receive other assignments from us so you'll earn more and continue growing your skills. *********** THE MOST IMPORTANT THING WE NEED IS RELIABILITY! BECAUSE YOU'LL BE COVERING AND WORK ON YOUR OWN MOST OF THE TIME YOU HAVE TO BE ABLE TO HONOUR YOUR COMMITMENTS. *********** THE PRODUCT Is a business book YOU NEED TO Ae an articulate cheerful person who enjoys helping others and making people excited about the products without heavy supervision. This is a long-term role and you will be expected to commit an agreed schedule to get things done. We are a global company but family owned business with over 12 years very successful track-record. Duties will include: ▪ responding to and starting chats with excellent English spelling and grammar ▪ Ensuring you are knowledgable about the products (business books) ▪ helping people through the order process ▪ Responding to queries from people who purchased already ▪ Check the Twitter account & related email to provide support there to inquiries THE RIGHT PERSON TO JOIN US: ▪ Excellent communications skills especially written ▪ Good social media skills and knowledge of Twitter is helpful ▪ Very good organizational skills - this is NOT a solo job, you can work on other projects for other employers at the same time, but you need to be able to stop and respond to live chats as they appear. ▪ Really approachable demeanour, you are generally a cheerful and helpful person; smiley and friendly most of the time ▪ A will to grow within a company… There is LOTS of growth potential and so someone who wants to be settled down. ▪ NOT BE AFRAID to clarify and ask questions so that you know you are making the right decisions. ▪ Be able to work on your own really well - without having to be told what to do every minute. You have to be able to ask questions so that you know what you are responsible for and be proactive in ensuring things that are ongoing are maintained and managed well so that we don't drop the ball. APPLICATION REQUIREMENTS To apply you need to send a covering letter telling why you think the above relates to you and why you think you’re the best for the job NOT a generic application answer please. Also tell me the colour of the sky to prove you have good attention to detail. WHEN YOU BID PLEASE BID A WHOLE AMOUNT FOR A MONTH'S WORK. THIS IS A FIXED BID EVERY MONTH THE SAME SALARY NOT HOURLY. Once again, we are not offering an hourly role as it does not allow honest representation of the work put in, so we will agree hours and monthly flat salary with the applicant we have the most interest in.
Skills: Office Administration Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Need Customer Service Agent Compensation: $5.00 HR - Potential to increase after 90 days. Employment type: Part-time (2-3 hours a day) We are looking for a dynamic, energetic person to assist with administrative tasks and to help with customer support. Candidate must possess office management skills, people and organizational skills, as well as computer skills. Candidate should be able to balance multiple tasks at once and not allow things to fall through the cracks. Below is a list of typical duties: •Provide customer service and customer support to our clients •Assist manager with daily tasks •Oversee client accounts •Follow up with other staff and vendors to make sure processes are done •Process paperwork •Assist in building new processes to make office more efficient This is a part-time job (2-3 hours a day) and the hours are flexible. Work can be done anytime between 5am - 5pm PST Monday-Friday. About Us Myaa produces videos and video marketing solutions to individuals, small business and enterprise clients worldwide. Video Production Services Myaa is a creative production company working across numerous channels. We create digital media for small and large business around the globe. Our team of writers, directors, producers, and cinematographers handles projects of nearly every scale and genre, from single-camera studio interviews to multi-camera, multi-crew commercial shoots, in multiple locations. Post Production Services Myaa’s post-production team of creative directors, editors, designers, animators, compositors, VFX supervisors, music composers, and audio engineers delivers a full complement of post-production services including Final Cut Pro, Avid, and Adobe Premiere editing, 3D Animation, compositing, After Effects, Cinema 4D, MAYA, color correction, music scoring, and streaming video. In an era where the cutting edge of technology is constantly being redefined, be it stereoscopic 3D or an HD audio mix, Myaa is committed to staying at the forefront of everything that is possible technically and creatively.
Skills: Office Administration Customer service Customer support Data Entry