Phone Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
We are a growing company and sometimes we are not able to answer the phone. We will answer the phone 90% of the time. Once in a while the phone will ring over four times and go to voicemail. What we are looking for is to set up a system in which after the 4th ring it gets transferred to a the answering service. This might happen 5 times a day some days and 1 time other days. The Freelancer should be located in the continental United States, preferably in the West Coast.
Skills: Phone Support Customer service
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Hi freelancers, We need someone to call on Indian online sellers - approx 7000 contacts (Hindi-English). Must be finish this in a week, calling from 10 am to 7pm IST. We will pay for skype unlimited calling plan or mobile bill. Also provide the list of numbers. Task: calling the numbers and convince sellers to register on our website and list their products. Please visit the website first so you can get an idea
Skills: Phone Support Administrative Support BPO Call Center Call Center Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas
Skills: Phone Support Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a motivated and experienced customer support tier 1 with sales skills for a long time relationship to perform customer support for our SAAS solution. To be able to do this, it is required to fully learn and understand salefreaks system as an advanced user level and to be able instruct operating it flawlessly to our clients. Required also: 1. Having experience as SAAS support is a big a plus. 2. savvy with computer skills 3. Communication is done through chat/zendesk/skype voice so it is required to have: 4. fluent mother-tongue english is an advantage, no grammar mistake is a must. We are interested in paying $5 hourly as this is a dedicated full position for many years. Good Luck
Skills: Phone Support Administrative Support chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
i need someone to help me develop a power point presentation for a family reunion. I need the presentation will be presented on a projector in front of 150 people. I will need to verbally describe my ideas to the freelancer so you must have good communication skills in English and be with some ambiguity at the beginning of the project.
Skills: Phone Support Administrative Support Call Handling Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
I need a virtual receptionist for these tasks: - Receive calls from prospective clients, capture the client, and schedule them with one of our 10 counselors. - Make calls to clients for billing and rescheduling. - Check web-based fax and add to client's files. - Most communication with clients is by phone. Internal communication with clinicians is per email. Skills needed: - Customer service skills. Be able to speak to distressed clients who don't always know what they need when they call. They may just ask for a counselor for x or y problem. Receptionist will have each counselor's profile, and information, and can then schedule with whoever would be best fit for the client. - Have a clear and neutral accent, and be completely fluent in English. - Be available to take and make calls Monday-Friday during office hours. - Handle confidential information / medical. - Able to organize information in a way that is easy to recall. Counselors have different schedules, fees, specialties. Clients who need to be called, may need to be followed up on (without my prompting), until the task is completed. - Be a problem solver. New situations and customer questions arise constantly. Desired experience (if possible): - Virtual receptionist/phones - Work in the medical field - Customer service
Skills: Phone Support Administrative Support Calendar Management Call Handling