We're a US based WordPress product company that focuses our very own custom WordPress theme and plugin (Beaver Builder, www.wpbeaverbuilder.com). We need a 'jack of all trades' support person to assist in daily support related tasks for our WordPress product(s).
The applicant will need to be very customer service orientated, have perfect English speaking and writing skills as well as a very nice demeanor. This is extremely important as we treat all of our customers like gold and whoever we hire will need to as well, no exceptions.
The applicant should also have a basic knowledge of accessing FTP and the WP file structure to pinpoint potential...