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Sales Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $500 - Posted
Volunteer Alliance is shaking up the way volunteering works through its online platform, which allows international volunteers to connect directly with community based organizations in developing countries. To help users understand how the system works, we are seeking a customer oriented chat operator to man the online chat on our website (www.volunteeralliance.org) during periods when we can't man it ourselves. We currently miss approximately 250 chats per month. On average, the duration of our chats are about 1 minute each. Key skills and competencies: - Superior written communication skills (English) - Strong customer service mentality - Ability to independently find solutions for customers - Capability to quickly reach deep level of understanding of web based platform in order to direct customer enquiries - Comfortable following standard operating procedures (including appropriately using canned responses) - Ability to develop new standard operating procedures (and canned responses) over time - Previous experience as online chat operator - Desire to work flexibly at a competitive rate - Ability to drive desired conversions for various target audiences
Skills: Sales chat support Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Skills: Sales chat support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $10 - Posted
Hi I sell books online through various marketplaces. I need an individual who can provide a good customer services on all the marketplaces that I am in at the moment and will go to in the future. Ideally, I am looking for somebody who has an experience in customer services. Essential languages are English, French, German, Italian and Spanish. Thanks! Kind regards Rakesh Luchmun
Skills: Sales English French German
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I have a company that generates leads online. The consumer fills out their information and expects a phone call from someone who can assist with the product or service. Before we sell our leads to the end-user we verify them. We call the lead, ensure that the number is good and that the person filled out the form. There is a brief script to follow. Calls are short and sweet and the person is expecting the phone call. I am looking for 1-3 people who can help me verify these leads. Calls would be completed during the hours of 9am PST to 3pm PST. You would be given a schedule of when to call, sometimes working 1 hour, other times multiple hours. This is an opportunity that can grow into something long-term. You must be proficient in English.
  • Number of freelancers needed: 3
Skills: Outbound Sales Appointment Setting Customer service English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Australian time (Sydney/Melbourne) :11.00AM to 6.00PM using a reliable internet connection and a well performing PC, who can demonstrate a range of skills such as project management, fluent spoken English , in-bound sales, customer service and basic knowledge of computers/IT. ... Your key responsibilities will include but are not limited to the following • Most importantly you will be communicating, following up and dealing with clients and leads/enquiries each month (Expectations are about 5 to 10 conversions of 15 to 30 new inbound leads/Enquiries) • Relaying feedback and updates related to clients web and digital products • Handling inbound sales enquiries of clients and ability to close deals by quoting over the phone and/or via email( No outbound sales or cold calling to worry about) • Assigning projects to your internal technical team using PM/CRM system (You will be dealing with 3 internal support staff regularly and very rarely 3 external service providers via email/phone) to assign jobs • Gather web design requirements from clients over the phone and via email • Setup invoices and monitor payments • Taking full responsibility for delivering jobs carried out by the team within set time frames In order to be successful for this role you must demonstrate the following • Must have the passion for the digital/web industry • Must be able to engage with clients in order to offer the best customer service experience • Ideally you are seeking a long term opportunity to work from home • Must work from a quiet environment to make phone calls to clients using the given calling solution (no call costs to worry about) • Must be online on a PC as well as meeting the KPIs between 11AM to 5.30pm AU time Monday to Friday(30 Hours Per week) • Must be computer literate- good Excel, Word, Typing skills etc • Fluent spoken English skills • Great level of customer service skills • Good punctuality and time management qualities is a must • Please provide 1-2 referees if you do not have reviews on upwork We will give the ideal candidate the following, • A monthly pay of $750 to $900(AUD)-depending on the skill level paid via Upwork (during first 2 months of training, pay will be $500AUD/Mo) ... Your key responsibilities will include but are not limited to the following • Most importantly you will be communicating, following up and dealing with clients and leads/enquiries each month (Expectations are about 5 to 10 conversions of 15 to 30 new inbound leads/Enquiries) • Relaying feedback and updates related to clients web and digital products • Handling inbound sales enquiries of clients and ability to close deals by quoting over the phone and/or via email( No outbound sales or cold calling to worry about) • Assigning projects to your internal technical team using PM/CRM system (You will be dealing with 3 internal support staff regularly and very rarely 3 external service providers via email/phone) to assign jobs • Gather web design requirements from clients over the phone and via email • Setup invoices and monitor payments • Taking full responsibility for delivering jobs carried out by the team within set time frames In order to be successful for this role you must demonstrate the following • Must have the passion for the digital/web industry • Must be able to engage with clients in order to offer the best customer service experience • Ideally you are seeking a long term opportunity to work from home • Must work from a quiet environment to make phone calls to clients using the given calling solution (no call costs to worry about) • Must be online on a PC as well as meeting the KPIs between 11AM to 5.30pm AU time Monday to Friday(30 Hours Per week) • Must be computer literate- good Excel, Word, Typing skills etc • Fluent spoken English skills • Great level of customer service skills • Good punctuality and time management qualities is a must • Please provide 1-2 referees if you do not have reviews on upwork We will give the ideal candidate the following, • A monthly pay of $750 to $900(AUD)-depending on the skill level paid via Upwork (during first 2 months of training, pay will be $500AUD/Mo)
Skills: Sales Email Handling English Project management
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