For our international contact center, 5CA is looking for work from home Customer Service Agents with English + Spanish language skills to provide support for a well known gaming company, for a temporary project.
- Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this.
- Working together with team leaders and trainers to constantly keep your knowledge up-to-date.
- Making sure that the customer is satisfied with the whole customer service experience, every time.
- Fluency in English + Spanish (speaking and writing) another language is a big plus.
- Experience with video games, computers and technology products.
- Experience in a Customer Service environment, Call Center or an international business setting.
- Quick learning, and being open to working with new technologies and products.
- Flexibility, strong communication,...