Spreadsheets Jobs

5 were found based on your criteria {{ paging.total|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Requirements: --- Extensive knowledge of Google Spreadsheets --- Great written and verbal communication skills --- Working webcam / mic to attend weekly meetings --- Corporate level organization and data, people and operational management skills --- Full time availability (30-40 hours per week) AMV is looking to hire immediately so if you are ready to work with a great team and help move the needle of growth in a self funded, silicon valley saas publicity acquisition company then apply today!
Skills: Google Spreadsheets Communications Customer service Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $175 - Posted
English speaking customer service Rep To manage customer inquires and initiate, track, and report on customer returns. Manage all problem orders. Applicant must have access to reliable internet connection with a minimum of 20 mb speed. Applicant must also have access to a webcam for initial training purposes and ongoing daily meetings. Must be available 8 hours per day CST Tuesday-Saturday and 4 hours per day CST Sunday and Monday. Contract pays $175.00 USD per Month.
  • Number of freelancers needed: 2
Skills: Google Spreadsheets Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
COMPANY AND PRODUCT ONE UP is a web startup with offices in San Francisco, CA and Paris, France and freelancers working around the world. Our application is a tool that empowers small businesses to grow and succeed. This all-in-one business management suite runs in a web browser and on Android and iOS devices. Our feature set spans: Bank Automation, Sales, CRM, Expense Tracking, Tasks and Project management, Purchasing, Accounting, and Inventory. Currently ONE UP is available in English, French, and Chinese. We have users in over 80 countries worldwide. We offer 1-on-1 success directly from a chat box directly inside the application and we also accept requests either through email or through a form on our support website. JOB DESCRIPTION The selected candidate will work full-time as an agent of the ONE UP 1-on-1 Support Level I team to provide end-user support for users of our web application worldwide. Working through a web browser, the you will respond immediately to new chat support requests. Requests submitted by email or web form will appear as tickets in our 1-on-1 Support tool. You will be responsible for responding to these tickets according to our SLA. Occasionally you may be required to do Skype or phone calls to aid in customer success. For tickets generated from conversation, you will need to set tags on them for the purpose of categorizing them and marking them as candidates for inclusion in our Knowledge Base. If the app seems to exhibit unexpected behavior, you will be responsible for testing and trying to re-produce the case. If a defect is found, you will report the bug, and once it is fixed, to test your reported bugs and notifying end users that they are fixed. REQUIREMENTS Experienced application support technician with relevant work experience of 1-2 years. Motivated as an independent worker with remote management. Able to work in U.S. time zone English as native language or Advanced / Proficient in Business-level English (Knowledge of 2nd or 3rd language is preferable, particularly French or Spanish) Passion for delivering fast, friendly, top-quality care to the end user. Remarkable communicator who is able to explain things clearly and professionally in verbal discussion, chat discussion, email form, and written form. Meticulous organizational skills to ensure every request is responded to in a timely manner and that action is taken to resolve every issue. Proven analytical skills with the ability to evaluate issues through client communication and self-investigation. The candidate must be proficient with the Web and have knowledge and experience with: business management, support ticketing system, Skype, and Microsoft Office. Experience with similar applications is a huge plus. The candidate does not need to have knowledge of databases, programming, server operating systems, etc. Motivated to excel in his/her role and open to career development. LOCATION This is a web-based position, availability needed during U.S. business hours
  • Number of freelancers needed: 2
Skills: Spreadsheets Business Management Google Apps Google Docs
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Role At StandDesk.co, our Customer Experience is the hub of client support and sales. Whether it’s helping with a simple question and converting a sale, solving a complex issue, or turning feedback into action, our Customer Experience Specialist knows our clients inside and out. Ever felt like you kept having the same problem, or that the rep just wasn’t understanding the issue or asking the right question? If you think you have the right skills and qualification to handle these challenges, send in your application. Responsibilities *Expertly address complex questions via email and phone and chat within 24 hours, providing answers that are quick and easy to understand *Smoothly convert leads into customers while cross and up-selling *Exceed expectations by creating “wow.. no ones ever done that for me before” moments with our customers *Convert unhappy customers into raving fans *Be the voice of StandDesk.co in our Social Media community *Represent StandDesk.co with pride and passion, using your ‘Voice’ to communicate with customers in a friendly, professional manner *Run point on customer issues that require masterful coordination between multiple StandDesk.co teams *Maintain and update customer cases accurately *Thoroughly document case actions and follow our Desk.com label and custom field guidelines, ensuring all cases are accurately categorized A little more about you *Have a minimum of 2 years experience in customer service and a flare for sales *Obsessively organized, detailed-oriented, and sincerely empathetic - you always keep calm under pressure *Type 50+ wpm, adept with Desk.com, Google Apps, MS Office, and Social Media *Compelling writer who crafts grammatically impeccable emails, oh and you’re just as articulate on the phone ;) *Self-sufficient and hate being babysat, because who likes babysitting? *“Zero inbox” master who is able to share your methods with the rest of the team *Bachelor's Degree from an accredited university (preferred) Interested applicants may want to visit our website career page and apply : https://www.standdesk.co/ Mariel
Skills: Google Spreadsheets Articulate BPO Call Center chat support