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Technical Support Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
US based company has 8 open positions for customer service and technical support. Qualified candidates are fluent in English, pay extreme attention to detail and the ability to cross check and verify ones work. This position is all computer based and requires strong general computing skills. Agency Preferred.
Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
The Bilingual Customer Service Representative is primarily responsible for delivery and execution of exemplary customer service and follow up calls for our clients. Work to be done from home. Hours are flexible. Responsibilities: Deliver service and support to end-users using and operating automated call distribution via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software. Qualifications: Proper phone etiquette Ability to speak and write clearly and accurately; Demonstrated proficiency...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We're looking to hire a professional technical support specialist to assist our online clients. Here is our website (www.funnelactive.com) to give you a better idea of our products and services. You must know how to operate Infusionsoft, Ontraport and Wordpress. Applicant must be proficient and comfortable with tweaking/updating website pages and adding video as needed- coding experience and graphic design is extremely valuable since we work with various developers. You must be able to connect autoresponders, website pages-HTML, CRM's (infusionsoft, ontraport, samcart). You must speak/write fluent English and pay close attention to detail, which is a must. (We're in the Marketing and Sales Funnels Niche), our primary focus is working with authors, speakers and coaches. If you think you're a good fit, please reply with your resume/experience/portfolio. (Upon approval of resume, we will schedule a follow up meeting to talk via Skype/GoogleHangouts) If you have any questions, please...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Center for Medical Weight Loss (CMWL) is looking for a Client Relations Manager to join our fast-moving organization. We are looking for an energetic, personable, growth-oriented individual to join our team supporting over 400 centers across the US. This person will be communicating directly with medical providers and their office staff and responsible for ensuring customer satisfaction for new and existing CMWL participating network providers. This position is ideal for someone who is a self-starter, eager to learn and wants to gain experience in all aspects of business within a high-growth industry. The Client Relations Coordinator will be primarily responsible for: • Communicating frequently with clients predominantly by phone and email, both inbound and outbound. • Troubleshooting and/or directing incoming calls and emails on a variety of client topics – including website features, product order tracking, media plans, etc - until resolution, or following escalation procedures...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for staffing agencies that can: * Provide team member who are familiar with Level 1 / 2 technical support * Teams must support US Pacific Time zone * Teams need to be able to scale up and down based upon demand If you are a staffing agency that can accomplish this and other goals please let us know.
Fixed-Price - Est. Budget: $ 10 Posted
Our Business currently located in Mexico, has more than 2 years repairing cell phones, tablets, iPads unlocking them, repairing laptops, issues such as unlocking BIOS passwords, repairing motherboards, replacing video cards, replacing hard drives etc, now we are facing little extra work and we are looking for a great remote help that will be paid for each repaired work that gets completed, with the possibility for a full time work in the future, how, we will contact you and will give you the issue, so you can help us get the job done, this Help Desk Support should be expert fixing PC`s, unlocking cell phones, androids , we are starting with 5 US dollars per each computer that gets fixed or 10 USD for each device that gets unlocked, using a remote tool or other ways to get the equipment fixed, we are currently looking for 2 people who can enjoy working remotely
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Please don't apply if your experience isn't relevant to the need listed here. We will NOT consider developers or marketing/SEO specialists for this project. We have a mobile app product we sell to private and public schools. We are looking for someone to help with various tasks, from customer support to onboarding customers. If you can demo our product to new customers over Skype, that is an added plus! 1. Answering questions for potential customers 2. Onboarding - includes uploading their data through our script 3. Guiding them on next steps to start using our product 4. Staying in touch with customers over time for issues, enhancements etc. 5. Answering support emails from customers Some technical expertise is required but you don't need to be a coder. 1. Must know excel well 2. Excellent communication skills, written and verbal 3. Customer service attitude, solve their problem, not bury the issue 4. Able to learn smart phone app and school process Please send relevant...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
This position is full-time 35-40 hours a week and will require the use of an active internet connection. The representative will be required to read, comprehend and respond to at least 80-100 messages through a cloud based messaging system. Message subjects will include typical customer service inquiries including: tracking, Order Status, Troubleshooting, Refund, Warranty, etc... The position is only e-mail customer service at this time, there will be no phone or chat support required. OPT7 is our brand name and we offer automotive lighting, including HID and LED product lines across many different applications. We currently offer our products through many different online retailers. Because of the technical nature of our products, a majority of inquiries will be technical in nature and will require knowledge of automotive electrical systems and lighting systems. Training will be provided but candidates with the following skills sets will be considered first: 1. Automotive 2....
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! We are seeking for a customer service person to be a part of our fast growing company! This is a full-time, permanent position with 8 hours per day and 5 days a week of work with paid US federal holidays and potential bonuses. We need somebody that will grow with our company and potentially take on bigger roles & challenges in the future, within our organization. Some qualities we seek in our candidate are as follows: - Engineering background is a plus - Eagerness to learn - Responsible for their role in the company operations - Extremely caring of the customer - Organized and maintain their tasks - *Detail oriented* - Patient with self control - Goal oriented / focused - Adaptable - *Communicative* - *Fluent and natural sounding English* - Spanish language fluency is a plus - Resourceful - Men preferred as you will work as a part specialist Some technical qualifications are as follows: - *Email in professional manner - Online research - Documentation...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are BloomBoard (www.bloomboard.com), an EdTech startup based in Silicon Valley that builds tools for teachers and school leaders. We're growing quickly, and we are looking to bring on additional team members to help us meet educator support needs. Our customers (teachers, principals, superintendents, and other school leaders) need support ranging from simple password resets and upload issues to more complex configuration questions, customization requests, and problems relating to technical bugs. We currently respond to support questions and requests through email and phone calls. The ideal support associate will have technical aptitude (the ability to troubleshoot and solve issues relating to web-based products), great problem-solving skills and communication, and a genuine desire to support educators in a personable and respectful way. It is a very high priority for our company to be able to provide prompt, supportive, and accurate help to educators whenever they need it. As part...