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Technical Support Jobs

61 were found based on your criteria

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are currently looking to find experienced Customer Service Agents to service our online customers 24/7. This is a very important role within our business and offers great opportunities for those who show professionalism and determination. Key Responsibilities: Provide customer service to customers via Live Chat and e-mails in English and multiple other languages. Guide customers through the site and assist them in using the various services and products offered. Resolve and report all sorts of technical problems reported by customers. Handle both written and verbal internal communication, which is in English. Work in a team, support team members and contribute to a good atmosphere on the job. Key Competencies: Excellent written and verbal communication skills – e-mail, chat. Excellent team player Pleasant personality Can work well under pressure Works under minimum supervision Flexible working hours Technical Requirement : -You must have access to a stable internet...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a communications company looking to hire person with a background in customer care tailored to the needs of business clients. Our ideal candidate must have excellent command of both verbal and written English, be able to work independently as well as with a team. This job is open to people who want to start right away. We are only interested in people looking for long term work and very serious. Must have a quiet location, with reliable computer and stable internet link.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are growing CSC and looking for long term employees. We are looking for Team Leaders/QA/Trainer that can work with us with ISP background. Skills and Qualifications should include: • Assess training needs and assist operations manager to provide necessary training materials needed • Designs and develops effective training methods • Provides effective way of training Presents information using a variety of techniques, including discussions, role playing, team exercises and visual materials. • Communicate with employees especially with agents to make sure everyone is calibrated with any new updates in terms of processes, policies, etc. • Provides recommendations to improve services to both internal and external clients/customers • Provides statistical and performance feedback to agents in a regular basis with coaching for more improvement. • Monitors performance progress of agents • Records statistical feedback on a regular basis • Sends all reports on a regular basis...

Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a Chinese Mandarin/ English speaking Customer support agent (work from home) to provide service for various exciting IT-, gaming- and consumer electronics projects. Tasks -Providing Support services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customers inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in Chinese Mandarin and English (speaking and writing), a 3rd language is a big plus. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You are flexible, a strong communicator, good at multitasking and...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need high level tech support agents for an iOS and Android app. We are looking for a mix of experience, personality, and knowledge. Please answer the screening questions.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for experienced and professional individuals to provide high quality technical support to customers who have purchased our software products. Applicants must be able to provide outstanding performance, on a daily basis, in the following areas. Job requirements include: 1. Communication with customers and co-workers in US English o Using varied methods such as CRM, email, Chat, telephone, virtual meetings, etc. o In a style that projects business professionalism and technical knowledge o Using accurate grammar and spelling in English o Quickly responding to requests from customers and co-workers o With a high degree of accuracy o Always documenting in CRM or other application 2. Training and self education o Using department procedural documentation o Using virtual training courses o By reviewing previous customer cases, product documentation and internal databases 3. Working independently to achieve o Customer satisfaction o Accomplishment...

Fixed-Price - Est. Budget: $ 1,200 Posted
The support engineer will have experience with customer support in Korean. The support person will: Help customers with resolving customer question on phone or chat Support person will answer email in resolving a technical issue Help customers use the product an new features Work with engineers on resolving issues

Fixed-Price - Est. Budget: $ 1,200 Posted
The support engineer will have experience with customer support in Japanese. The support person will: Help customers with resolving customer question on phone or chat Support person will answer email in resolving a technical issue Help customers use the product an new features Work with engineers on resolving issues

Fixed-Price - Est. Budget: $ 1,200 Posted
The support engineer will have experience with customer support in Chinese. The support person will: Help customers with resolving customer question on phone or chat Support person will answer email in resolving a technical issue Help customers use the product an new features Work with engineers on resolving issues

Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
I am an MSP (managed services provider) and manage computer networks, servers, desktops, and end users in the US. Most of our support is done over inbound chat, and we have remote access to our customers computers. We need a rep to help us cover inbound chats during a specific block of time, which is Monday - Saturday from between 2:00 PM and 6:00 PM Central Standard Time. The job will require an individual who has experience with computer networks, desktop support, and who can fluently type. You will be supporting end users questions about Microsoft Office issues such as Outlook or Office 365 problems, printing and scanning problems, issues connecting to WIFI, issues with viruses, computer performance troubleshooting, and working with servers, such as Microsoft SQL, Exchange, Server 2012 Active Directory, Cisco routers and firewalls, and Linux servers. The pay rate for this job will depend on the experience of our selected candidate but will be between $3 - $5 per hour , and is approximately...