Typing Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a dynamic and fast paced UK based marketing agency and we are looking for a multi-talented customer service manager to join our ranks and work with our sales and account management team. The ideal candidate would be someone who's a multi-tasker with a mind for solving administrative problems, following processes, loves to take care of clients and has great attention to detail and care. The position is part-time at first, with a paid trial for two works. The focus is to work in a full-time capacity (30-50 hours) over time. You can work from home, but will be in regular contact throughout the day with him. Requirements: - tech savvy - the person needs to be proficient with a wide variety of software, and more importantly, be able to learn in a fast way how to handle new software. Regular software to be used would be Google Apps for Work, Basecamp, Hubspot, Tick, Powerpoint, Google Calendar, ScheduleOnce, Wordpress, Xero, WeekDone. You’d not need to be an expert on these, but if you can’t self teach quickly, you’d not be suitable. - passionate to getting their hands dirty with administrative tasks - a business sense here is always a plus, but more importantly, we need someone who won't shy away from any task and who'll find an efficient way on how to handle them. - fast learner - aside from software, we need someone who'll be fast to learn new processes, tasks, procedures, improvements, etc. - organised - a person who keeps track of their time and work, who can finish tasks in an efficient manner and is focused on adding value. - efficient - someone who's constantly looking for better ways to do the tasks, save time, improve things and communicate clearly to other team members. - follows instructions - put "I'm a customer happiness deliverer" at the top of your cover letter. - able to catch projects, and isn’t thrown by being thrown in at the deep end. The team moves at 100 mph and we have new clients and team members joining every few weeks. If you need everything to be explained and explained a second time you won’t be the right fit. If you want to work with a team who will hugely appreciate your efforts, give you the best environment to grow, aren’t pre-madonna’s and you love what you do, then you’ve got a greater likelihood of success. - fast typist - if possible, we would like to hit the 75 wpm mark. - trustworthy - if you are anything but fully confidential, please don’t apply. - have a sales leaning - you will be lining up customer service solutions, but you’d need to have a background to spot the sales signs. You should also feel comfortable and confident on LinkedIn. Good luck with your bids!
Skills: Typing Administrative Support Business Planning Customer service
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
We need someone that can communicate well with job-seekers and our associates, and also someone that can type, and stay organized. There will be a continuous influx of job-seekers, so staying organized is very important.
Skills: Typing Communications
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're looking for a motivated and growth oriented individual to work as part of our Customer Experience Team. Person must speak and write in english well. Must also be available to work during our normal business hours 8:00AM - 5:00PM PST Mon-Fri. In order to apply for this position, please send an audio file of a recording of you speaking. You may read this posting or any other you choose.
Skills: Typing Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Searching for a rock star customer service representative / community manager who has impeccable English, can type like a wizard, and has the patience and friendliness to respond to high-volume emails. ... - High speed Internet connection - minimum 70 words per minute typing - Trustworthy and a good person - Open to daily communication with the marketing team via Slack (an instant message tool similar to Skype or AIM) and weekly video calls via Google Hangouts - Adherence to compliance guidelines as to what can and cannot be said to members. ... TO APPLY, ANSWER THE FOLLOWING QUESTIONS: 1. What is your current availability? What other types of commitments/projects you are working on? 2. What previous roles have you had that required online member service interaction?
Skills: Typing Customer service Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The work involves listening to the audio files and typing or dictating it as accurately as possible. You just need to go through a test process and get certified as a transcriber.
Skills: Typing Transcription
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Top-notch American and/or Canadian English customer service rep sought by fast-growing software company to provide excellent support for our Testimonial Engine Members (TEM). To learn more about us, visit: www.mytestimonialengine.com Objective: Get new Testimonial Engine members' accounts set up, personalized, optimized and launched within 3 business days of their initial signup. Responding to all email and phone inquiries from customers within 1 business day and providing excellence in customer service. Sample Task List: 1. Outbound "Welcome" phone calls to new customers within 1 business day of new order 2. Invite new member to schedule a Virtual Meeting (using GoToMeeting.com) to provide walk through of the software, customize it for their needs, test it, and upon their approval, upload their customer list to launch the software. Typically this takes 45 minutes or less. 3. Update New Member Tracking Sheet with the up to date status of their account setup. 4. Add a tag to their account in Infusionsoft to verify that their account setup was complete. 5. Offer the customer additional products and services we offer to help them get better, faster, easier results. 6. Replying to email and ticketed support inquiries 7. Answering live phone calls and replying to voicemails 8. Answering customer questions via live chat 9. Communicating and collaborating with team members to ensure excellent customer service 10. Weekly team meeting to brainstorm and implement solutions to improve business processes 11. Reporting software issues to developers to get fixed 12. Developing and updating monthly sales reports Here's a sample new member calling script: https://www.dropbox.com/s/kb8hq2hu9g8rbc4/NewTEMemberWelcomeScript.docx?dl=0 If you would like to increase your chances of being hired for this position, please record yourself reading the script and send us the audio file for review. It will start off as a part-time position and, if you're good, it will grow into a full-time position. REQUIRED: computer, high speed internet, USB headset mic, quiet working environment and at least 3 references. The job is awardable immediately.
Skills: Typing Customer service Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a VA to undertake daily email tasks; - Replying to customers - Raising invoices - Creating Quotes - Tracking orders and liaising with our shipping providers Key requirements for the candidate; - Exceptional english. We need someone with written language skills on par with a native speaking English. - A small amount of technical ability. No knowledge in our product required as this is well documented. Our product is for the maker/DIY audience so we do get a lot of technical questions. - Ability to work flexible hours. We usually have at least a couple of hours of work per day. We are ideally looking for someone who can work an hour in the morning and hour in the afternoon GMT time. This workload will grow as our business does. - Our ideal candidate will have limited knowledge of German, French, Spanish (any of these are better than none - we don't require all.) Google translate can also have limited use.
Skills: Typing Customer service Customer support English