Typing Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Skills and Specifications: PC literacy (Windows, web navigation) and 25 WPM typing skills Excellent customer service and communication skills Ability to multi-task. ... Hard-wired land line telephone service Note: Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP.
  • Number of freelancers needed: 99
Skills: Typing Call Handling chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Responsibilities *Expertly address complex questions via email and phone and chat within 24 hours, providing answers that are quick and easy to understand *Smoothly convert leads into customers while cross and up-selling *Exceed expectations by creating “wow.. no ones ever done that for me before” moments with our customers *Convert unhappy customers into raving fans *Be the voice of StandDesk.co in our Social Media community *Represent StandDesk.co with pride and passion, using your ‘Voice’ to communicate with customers in a friendly, professional manner *Run point on customer issues that require masterful coordination between multiple StandDesk.co teams *Maintain and update customer cases accurately *Thoroughly document case actions and follow our Desk.com label and custom field guidelines, ensuring all cases are accurately categorized A little more about you *Have a minimum of 2 years experience in customer service and a flare for sales *Obsessively organized, detailed-oriented, and sincerely empathetic - you always keep calm under pressure *Type 50+ wpm, adept with Desk.com, Google Apps, MS Office, and Social Media *Compelling writer who crafts grammatically impeccable emails, oh and you’re just as articulate on the phone ;) *Self-sufficient and hate being babysat, because who likes babysitting?
Skills: Typing Articulate BPO Call Center chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Top-notch American and/or Canadian English customer service rep sought by fast-growing software company to provide excellent support for our Testimonial Engine Members (TEM). To learn more about us, visit: www.mytestimonialengine.com Objective: Get new Testimonial Engine members' accounts set up, personalized, optimized and launched within 3 business days of their initial signup. Responding to all email and phone inquiries from customers within 1 business day and providing excellence in customer service. Sample Task List: 1. Outbound "Welcome" phone calls to new customers within 1 business day of new order 2. Invite new member to schedule a Virtual Meeting (using GoToMeeting.com) to provide walk through of the software, customize it for their needs, test it, and upon their approval, upload their customer list to launch the software. Typically this takes 45 minutes or less. 3. Update New Member Tracking Sheet with the up to date status of their account setup. 4. Add a tag to their account in Infusionsoft to verify that their account setup was complete. 5. Offer the customer additional products and services we offer to help them get better, faster, easier results. 6. Replying to email and ticketed support inquiries 7. Answering live phone calls and replying to voicemails 8. Answering customer questions via live chat 9. Communicating and collaborating with team members to ensure excellent customer service 10. Weekly team meeting to brainstorm and implement solutions to improve business processes 11. Reporting software issues to developers to get fixed 12. Developing and updating monthly sales reports Here's a sample new member calling script: https://www.dropbox.com/s/kb8hq2hu9g8rbc4/NewTEMemberWelcomeScript.docx?dl=0 If you would like to increase your chances of being hired for this position, please record yourself reading the script and send us the audio file for review. It will start off as a part-time position and, if you're good, it will grow into a full-time position. REQUIRED: computer, high speed internet, USB headset mic, quiet working environment and at least 3 references. The job is awardable immediately.
Skills: Typing Customer service Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We use a tool called "phraseexpress" which holds all of the chat responses you'll need. Once the tool is installed, you'll simply type a 1 word "code" for the chat response you need, and it will automatically fill the chat box, answering the persons question or addressing their issue.
  • Number of freelancers needed: 2
Skills: Typing Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, seeking qualified candidates who have extensive experience with placing bids on foreclosed houses (every damage must be reported and bid); Need someone who can put in long hours daily and who can make minimal to no mistakes. Must have decent english/grammar. This position pays per work order uploaded and we use propertypreswizard and LPS fieldscape. I would assign you work orders and you would complete them that day. Before anything gets submitted, I check over the bids/work orders for accuracy. The pay is $7/hour (with monthly reviews for raises), with the possibility to make anywhere from 50-150 per day consistently. This is an ongoing position with plenty of work load. The three most important things: 1. Don't miss any bids 2. Make sure the contractors completed the bid approvals or did what they were supposed to do at the property 3. Get all of the work orders completed within the same day that I assign. If you do all three of those, you will continue to have a job
  • Number of freelancers needed: 3
Skills: Typing Computer Skills Construction Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a VA to undertake daily email tasks; - Replying to customers - Raising invoices - Creating Quotes - Tracking orders and liaising with our shipping providers Key requirements for the candidate; - Exceptional english. We need someone with written language skills on par with a native speaking English. - A small amount of technical ability. No knowledge in our product required as this is well documented. Our product is for the maker/DIY audience so we do get a lot of technical questions. - Ability to work flexible hours. We usually have at least a couple of hours of work per day. We are ideally looking for someone who can work an hour in the morning and hour in the afternoon GMT time. This workload will grow as our business does. - Our ideal candidate will have limited knowledge of German, French, Spanish (any of these are better than none - we don't require all.) Google translate can also have limited use.
Skills: Typing Customer service Customer support English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Viral Marketing, LLC is looking for someone to lead our customer support efforts for our website elitedealclub.com! Elitedealclub.com is an online daily deals site with over 100,000 subscribers signed up to have access to deals that go live every day. We want a reliable person that we can trust to free up our time to grow the company. We are looking for someone with the following skills and traits: -Ability to learn quickly. We need you to learn our systems and be up and running fully within a few days from the start. We'll train and help out along the way of course. -Flexible working hours and ability to adapt to changes. We are wanting someone available 7 days per week. -Proven communication skills. Must be able to speak and write in english strongly. -Job requires friendly demeanor both in email and phone support. -Previous customer support experience preferred. -Proven knowledge of the Amazon Marketplace is preferred.
  • Number of freelancers needed: 5
Skills: Typing Customer support Email Handling