Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Answer customer service emails - Make outbound customer service calls using a Skype number (which will be provided) - Deal not only with customers, but also third parties such as vendors, in resolving customer service issues - Excellent written and spoken English - Must have prior experience in customer service - Must be reliable and willing to work long-term - Must be based in North America and willing to work Mon-Fri, 1pm-6pm EST (slightly flexible) - Start off at 25-30 hours a week with opportunity to work more depending on performance and increased responsibilities - Previous work experience in e-commerce a plus - Knowledge of Freshdesk, Shopify, MailChimp, Excel, a plus We are looking for someone who is motivated about customer service and is willing to take the initiative in solving problems, someone who is detail-oriented and structured in their work, someone who is independent but also a team player, and someone who is looking to work with us long-term as we grow! If this sounds like you, please apply!
Skills: Virtual Assistant Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Ongoing help contacting my clients and getting them to book appointments on my calendar. There will be outbound phone follow up as well as responding to emails and possibly some inbound calls via Skype. I need help getting my clients to open a Skype account walking them through the process as well. Please be proficient in English with a good English speaking voice as well as a professional appearance. High speed internet access is required with a quiet place to work with no background noise.
Skills: Virtual Assistant Call Handling Customer service Customer support
Hourly - Expert ($$$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Customer service managers ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organization they work for. They may work at various levels, from head office to the front end of the business and in most cases will be:
Skills: Virtual Assistant Call Handling chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer service rep to: -Answer emails and Fresh Desk tickets from customers -Manage orders (Shopify, Amazon, eBay, Magento) -Manage inventory in Stitch Labs (with our fulfillment partner giving physical inventory info) -Enter new products into the system -Answer chat messages from the website Customer communications will be about FPV racing drones, the status of their eCommerce orders, shipping information and quotes, re-seller inquiries, distribution inquiries, and much more. We have technical experts that can answer questions, tickets can be dispatched to them and they can help train.
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a Property Manager with front line experience in Customer Service and a background in Property Management. Skills: Good Interpersonal skills - Clear English is a must Good clear Communicator Solution Driven Good with understanding a variety of household maintenance issues and potential solutions (Work Order Avoidance) Great at Coordinating outside vendors We have a portfolio of 23 houses that requires someone part time to monitor the phone and emails and be on call. Experience within this field is a must and preferably someone that provides Property Management Phone/Email services and is looking for another client. An in house Property Manager is on staff that calls and issues can be escalated too but this position will be the front line.
Skills: Virtual Assistant Call Handling Customer service Customer support