Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hello, I am looking for an assistant with flawless written English skills to manage responses from our outbound email campaigns. This person would have to follow a set of guidelines for appropriate responses (including calendar invitations). The goal of this role would be to schedule as many demos with Sales Leads as possible. We require 3 hours of work / day (Monday through Thursday) from 9am - 12pm Pacific Time. If the assistant's performance is strong after the first 8 weeks, there will be an opportunity to grow into a larger role (more hours per day / days per week). To demonstrate that you read this entire post, please respond with the whole application, please respond with "I am applying to be a Bizzy Agent" as your first sentence.
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Mondo Learning Solutions is in the market for a bilingual (English/Spanish) Online Learning Session Producer to host learning sessions for a global client in diversified power management industry. Our client currently conducts more than 200 virtual learning sessions each year for its Front-line and Mid-level Managers in English and is has expanded its reach by offering classes in other languages. The number of classes to be conducted in Spanish is approximately 1 or 2 per month. Working together, the Session Facilitators and the Session Producer deliver these learning sessions to approximately 20 to 25 participants. Producer Duties and Responsibilities The following is a high-level overview of the producer duties and responsibilities. Please note that additional detailed steps and responsibilities may be identified by the client or are outlined in each module facilitator guide that you will be provided: 1. Arrive at the session 30 minutes prior to the start time to complete pre-session producer duties as assigned by the client. 2. Handle all technical questions, issues, and problems that arise. 3. Facilitate session opening to include session kick-off and facilitator introduction as directed in the facilitator guide. 4. Manage chat and respond to any messages. Alert the facilitator when he or she needs to be involved or address something. 5. Manage breakout sessions. 6. Launch applications, set-up breakout rooms, and manage polling for the facilitator. 7. Clean up items after each session completion. 8. Complete and submit final reports as directed. Additional Background Facts: • Platform: Adobe Connect. • Audience: Front-line and Mid-level Managers. • Facilitators: Members of the Senior Leadership team or Human Resources team (Subject Matter Experts). • Course Subjects: These are leadership development courses. • Session times: Sessions are being conducted 24 x 7 around the world but our hosts are typically assigned to one of three regions: AMER, EMEA or APAC. The sessions being conducted in Spanish will be for the AMER region and scheduled in the Eastern Time Zone during traditional business hours. Class start times are typically 8:00 a.m. or 1:00 p.m. but they could request an earlier or later time based on participants’ needs. • Session Duration: Each particular program has different session durations. The shortest being 2 hours and the longest being 4 hours Host pre-session duties, take 30 minutes (host start time is always 30 minutes before the session start time). Host post session duties, for a seasoned host, take about 15 minutes. Total time commitment is 45 minutes longer than the session duration. • Session content: Mainly PowerPoint driven with breakout sessions, polling, and use of whiteboards. • We use an 8 step process to train our hosts for the delivery of these sessions. Qualifications: • Strong command of the English and Spanish language is required. • Strong verbal communication skills and clear speaking voice. • Detail oriented and organized. • Professional demeanor. • Ability to handle multiple tasks in a fast paced environment; adaptable to last minute changes. • Capable of learning and mastering new software programs quickly. • Solid problem solving and trouble-shooting skills. • Demonstrates initiative; self-directed, ability to ask questions and proactively seek opportunities to assist others. • Exhibits a high level of patience and enthusiasm. • Previous experience or exposure to facilitating or producing online learning sessions is strongly desired. • Experience or exposure to the Adobe Connect learning platform is also beneficial.
Skills: Virtual Assistant Communications Customer support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you want a long term job working a friendly team of women working to help other women be healthier and fit? Open to new upwork contractors. If you have perfect English speaking skills, have sales & customer service exp., good at technology, problem-solving skills and easy to work with, then I want to talk to you! The MAIN tasks are: - Create sales scripts using - smart sales vocabulary to develop sales processes - sales coaching of other team members - answer customer calls and emails - help with inventory management - general admin help Looking for someone to start next week! Rate is: $380-$430/ month FULL Time (40hrs/wk) including upwork fees and dependent on your skills. Payment is made on the 15th and last day of the month. --------------------------------------------------------- About us: Would you like to work in a positive encouraging environment focused on empowering woman? Would you like a job where you are helping other females achieve their life and fitness goals? **This could be the job for you. ** I am the owner of the small women’s only health club in New york city that is currently expanding into fitness digital videos, books, etc. I am looking for a brilliant sales team leader who can help with a variety of tasks. We would love someone to work out with us and this be a very long-term position. It's great if you have a technology background of some sort, and have been a sales team leader in another position. We need your help to boost up sales and improve our sales scripts. --------------------------------------------------------- Schedule: The first 2 weeks will be a trial project to see how it goes working together. Hours would be sometime between Eastern Standard time 9am-7/11pm EST. Work 40 hrs/wk not including Lunch or general breaks. --------------------------------------------------------- Who you work with: You will work with various people and directly with me, the owner. The team, mostly women are super friendly and positive! We are a positive and loving environment. We look forward to taking on another awesome team member! --------------------------------------------------------- Skills you will need: MUST be good at english written and verbal Be able to work most of your shift some time between 9am-11pm EST* *We can break up your shift into parts so that you don't have to work through midnight. Sales & customer service experience Team leader/sales coaching experience Internet and power: It is best if you have a reliable source of Internet and power. Also: Quick computer skills Be Reliable Great communicator with the team Good English Good online/web experience Extremely responsible Good Attention to detail Ability to meet deadlines Ability to work within our scheduled time If you are a fast learner and the go-getter, we can be open to taking you on as a member of the team. You must make sure to study on your own and improve your knowledge about areas of the job that you may need to improve on.
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need virtual front desk receptionist for my hotel booking services. Basically, you will be receiving calls from people looking for the best hotel deals. You'll need to present a good professional front, and do a search for the best deals on our hotel search engine for the prospects - AND email them the link from our hotel search engine of the best deals SO they can complete their booking. An experience in hospitality industry is a must for this position.
Skills: Virtual Assistant Call Handling Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I am looking for 100% fluent bilingual people (Spanish and English). You will do back office work supporting an accounting company. The customer interaction will be over the phone, chat and email, our hours of operations are from 6:00AM EST to 12:00PM EST, we require 20 hours per week as minimum and 40 as maximum.
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Administrative Assistant with Cannabis/Medical Marijuana Knowledge Only *Candidates are preferred to live in Pacific Standard Time Cannabis Company located in La Jolla, CA needs highly organized Executive Assistant for Sales Department who is confident, self-motivated, and personable individual to work closely with the CEO. Essential Duties and Responsibilities but not limited to: * Answer Phones/Customer Service about products and services/Pricing/Taking Orders • Schedules meetings with various alcohol companies and set appointments. • Handle and prioritize prospects and customer requests and orders. • Email Blast wholesale accounts and new Customers. • Screen potential new sales candidates for the company • Excellent Interpersonal skills: such as telephone skills, communication skills, active listening and customer-care and enjoy working with customers, external audiences, and fellow staff members • Excellent computer skills and proficient with Microsoft Office Suite Applications • Handles confidential and sensitive information with poise, tact, and diplomacy • Strong organizational, presentation, and customer service skills • Strong analytical skills, both oral and written • Excellent writing skills for written communication and materials • Excellent Typing skills to ensure quick and accurate data entry • Familiarity and experience using Social Media applications • Ability to multi-task and adapt to changes quickly • Self-motivated & Professional * Submit daily and weekly reports * Meet daily and weekly sales goals
Skills: Virtual Assistant Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello were looking for some chat support assistants. You will need to log onto our chat support interface and speak to our clients. You wil have to manager hundreds of clients every day. Most clients will simply want you to re-assure them and make them feel comfortable. Once they are ready for you you will need to log onto their computers using Teamviewer. You will then need to follow some instructions and take care of their accounts. WE are looking for very well mannared and bright people. *** you must comfortable with computers This will be a permanent, full time job
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am the owner of a small, award-winning house painting business (www.natikpainting.ca). I am looking for someone to answer customer emails, and send quotes/invoices over email using templates (data entry). ** Must be professional and fluent in written English. ** Must be conversational in oral English (for speaking to me). Required tasks: - Answering Email - Template data entry to produce quotes and invoices in email form and send them. Required software: - Web Browser (Gmail + Google Docs). I have attached a sample quote. We use a Google Spreadsheets (similar to Excel) to make the invoices and quotes. Hours: - Required: ~30-45 minutes a day. Meet me over a phone call (in the early morning or late evening, Toronto - Canada time) to receive data for quotes and invoices. Fill in the Google Spreadsheets and email them to clients (approx. 1-2 emails a day). - Required: ~15 minutes a day any time during the day. Respond to new customer emails asking for missing info (we need 4 pieces of data from customers). - Optional ~15 minutes a day (okay if not possible for you): On-call support for me, calling you when I need something emailed, during hours that work best for you.
Skills: Virtual Assistant Customer service Data Entry Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $9 - Posted
Hello, I am Adam Foleman from Game Flip and we are looking for a team of support workers that would be friendly with using Phone and Live chat on our website. You must meet the requirements below. All application are dealt with via Email All work is minimal. You must be able to attend tickets quickly You must have good vocabulary and writing in English It is imperative that you must be aware at all times while doing this job. GameFlip is a website where users can sell and buy video games and in-game virtual items. All work needed would be account help and redirecting, Any applicant with past experience would have a easy time doing this job.
Skills: Virtual Assistant Call Handling chat support Customer service