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Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We are looking for an email expert who can individually send an email to hundreds of businesses and leads in hopes to generate warm responses for our sales team to follow up on. You will be given access to an email address and a list of businesses with contact emails to individually send an already written email to. Once we receive an email back our sales team will take over to close the deal or provide any information needed. It is important that this process is well organized in an already created google doc listing when the email was sent (time and date) and when we received a return email back including the response needs of the potential client. Below is a list of vitally important attributes we are looking for in candidates. If you feel you are a good fit for this position please apply! Thank you! -excellent spelling and Grammar -real time updates on the google doc so our team can follow up immediately -trustworthy -ability to work well with others -organization and punctuality to get the job done accurately -willing to accept constructive feedback in order to improve the process Thank you!
Skills: Virtual Assistant B2B Marketing Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Customer Support role requires confidence in the ability to multi-task and speak to a wide demographic of people from across the country. Specific activities include but are not limited to the following: -Respond promptly, courteously, and knowledgeably to customer service inquiries for issues such as troubleshooting, installation, or product usage questions -Process orders and special shipments such as replacement parts -Achieve first-call resolutions while always maintaining a friendly, patient demeanor over the phone with our customers -Communicate with exemplary interpersonal skills in the workplace
Skills: Virtual Assistant Accounting Administrative Support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
we are in the real estate business in the U.S. We are looking for a customer service representative that will do the following: * Call potential clients about properties they are selling, renting or willing to buy. * Ask question according to script file you will get. * Write the answers to google spreadsheet and CRM system with answers from client. All candidates must have the following: * Fluent in speaking English * Must be supper friendly and rapport builder. * Knowledge of excel, gmail, and general ability to use windows based software. * Must have experience making calls in the real estate field. * Majority of the work will be done during business hours in US, so must be able to work then. Need someone to start right away. Will start out part-time, looking for person to get to full-time once they get up to speed on what we are doing. * You will get all necessary training videos, materials and Phone account to make the calls. * please supply recording sample with your application
Skills: Virtual Assistant Cold calling Customer service Data Entry
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for a Virtual Assistant who has experience on Amazon. I will need them to work 1-2h per day and they will edit an excel file the way i will show them. Also they will need to do some product research in combination with the excel file i will provide them. I will need them to send me the results of that list daily. They must be Fluent in English Estimate rate per hour 2,5-4$
Skills: Virtual Assistant Data Entry Microsoft Excel
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello freelancers, Our Ecommerce Company is currently seeking an experienced customer support representative to join our team full-time. Your day to day tasks include but not limited to: - Solving All customer services issues - Tracking and following up on orders and delivery issues - Filing Claims with shipping companies - Reprocessing Orders - Feedback revisions and initiating contact with customers who feel their problems were not solved completely. - Authorizing and submitting customer returns Priority will be given for experienced freelancers with Ecommerce customer service experience Requirements : - Available at least 40 hours per week and during the dictated hours - Strong English writing skills and strong typing skills (at least 70 words per minute) - Reliable and dedicated, looking for a long term position. - Team oriented, attention to details - MOST IMPORTANT – High problem solving skills. Please note: DO NOT APPLY IF YOU CANNOT MEET THE ABOVE REQUIREMENTS. To confirm you have read this job requirements, please include the word “STORM” in your cover letter
Skills: Virtual Assistant Amazon Webstore Customer service Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $800 - Posted
Provide support Via call, text and email to our E-Commerce b2c and b2b customers. Customer service person must have a good attitude and never lose their patience. Deal directly with customers regarding porting their phone lines. Handle and resolve customer complaints Computer literate Obtain and evaluate all relevant information to handle product and service inquiries. Able to process orders if needed in our system Follow up on customer interactions Must be able to multi task
  • Number of freelancers needed: 2
Skills: Virtual Assistant Administrative Support Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Basically need someone who has "been there and done that" in all customer service situations. If you are that person then that should really be all I need to say. But beyond that the particulars are that we have a voip based phone system and a salesforce.com CRM. We make use of Cases, as well as knowledge and are attempting to build out our entitlement process (workflows within an individual case). We are 100% inbound and can only get to a fraction of those even wanting to sign up. I have been plaqued with years of the worst employees one can imagine, due to my having to fill more than a dozen executive roles and not having systems in place to insure people are behaving as good honest ethical and moralistic folks in all situations. I thought everyone was just like that normally but I would be mistaken it appears. Thus I have no systems--just always told people to empathize, sympathize and find a solution fast while making sure the client feels that you are taking their problem as serious as they are---which is easier said than done. So at the very least I need a "hired-gun" to be my go to guy/gal that I can trust will always do what is right by my clients and protect a hard fought and won good reputation while not giving away the farm every time someone is upset. Because we both know why the appear upset isn't usually the root of the problem. On a larger scale this person could create training materials and systems of standard work, as well as assist in building out the knowledge base. Perhaps even hire, fire , and manage the staff. As I try and my cognisant and honest with myself about strengths and weaknesses and dealing with employees that are not like me is very challenging for me and thus I am very bad at it.
  • Number of freelancers needed: 8
Skills: Virtual Assistant Administrative Support Call Handling chat support
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