Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We currently have multiple openings - check out the details below. Consider joining our team! If you have experience in a retail setting, delivering fast, quality customer service, this might be the spot for you. We have immediate openings Part time and full time positions. Previous experience preferred.Outgoing, positive attitude REQUIRED! This is not a minimum wage position! Responsibilities include: taking orders, answering phones, customer service, showroom maintenance, inventory control and some housekeeping.
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Background: MSR Investments LLC - Fast growing real estate investment company is seeking for sales lead to join our team. We operate in multiple markets across the U.S. We prefer local U.S candidates but we will consider qualified applicants from anywhere who have the ability to work from their home or personal office. Responsibilities: - Receive all incoming phone calls and pre-screen leads - extracting vital information and pre-qualifying each lead to determine if they have a property we'd want to purchase. - Build rapport with sellers and buyers over the phone - Return calls in a pleasant and upbeat manner. - Enter data and manage our CRM (we use Podio) Qualifications: * Fluent English. * 3+ years of phone experience handling a high volume of calls preferred. * 2+ Years of Sales experience would be preferred * Advanced proficiency with internet tools. * Ability to manage projects & multi task * Poised with attention to detail. * Demonstrate a high level of initiative, excellent judgment and pride in your work * Ability to stay on task and self generate a good strong work ethic without much supervision. *You will need to work from your home office few hours per day Monday through Friday anywhere between 8am-5pm. The job is a part time job with a need of few hours per day. You will get all necessary training videos, materials and Phone account to make the calls. Please supply recording sample with your application, If recording will be missing, your application will be discarded. Thanks for your interest, we’re looking forward to hearing from you!
Skills: Virtual Assistant Cold calling Customer service Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
I need a virtual receptionist for these tasks: - Receive calls from prospective clients, capture the client, and schedule them with one of our 10 counselors. - Make calls to clients for billing and rescheduling. - Check web-based fax and add to client's files. - Most communication with clients is by phone. Internal communication with clinicians is per email. Skills needed: - Customer service skills. Be able to speak to distressed clients who don't always know what they need when they call. They may just ask for a counselor for x or y problem. Receptionist will have each counselor's profile, and information, and can then schedule with whoever would be best fit for the client. - Have a clear and neutral accent, and be completely fluent in English. - Be available to take and make calls Monday-Friday during office hours. - Handle confidential information / medical. - Able to organize information in a way that is easy to recall. Counselors have different schedules, fees, specialties. Clients who need to be called, may need to be followed up on (without my prompting), until the task is completed. - Be a problem solver. New situations and customer questions arise constantly. Desired experience (if possible): - Virtual receptionist/phones - Work in the medical field - Customer service
Skills: Virtual Assistant Administrative Support Calendar Management Call Handling
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Customer Service Solutions Specialist (Call Center). Essential Functions: Responsible for providing superior customer service through coordination, monitoring, control and resolution of escalated customer issues for all service lines Analyze request for customer support and implement solutions Ensure that customer requirements are resolved in accordance with service level agreements and performance metrics including first call or first contact resolution Requirements: Excellent Customer Service skills Excellent verbal and written communication skills Excellent competency in computer software packages Demonstrated strong process-orientation and attention to detail Excellent organization and interpersonal skills Ability to work the shifts necessary to support customers and business needs
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
As a Customer Service Representative you will be responsible for the following:Provide timely, accurate, and courteous responses to a high volume of inquiries from both members and providers.Achieve and maintain productivity and quality performance expectations.Interpret and effectively communicate benefits and eligibility information to our customers.Document all critical information related to contacts responded to in the appropriate MHS screen/system.Manage pending inventory in a timely and accurate manner in order to meet or exceed quality and productivity standards.Effectively navigate through multiple complex systems/screens.Provide timely follow-up with other internal departments to expedite resolution of difficult/aging inquiries, and when necessary escalate those issues to management for further handling.Keep abreast of all system, contractual, compliance standard changes and policy updates, and attend additional training sessions as necessary.Complete projects and other research tasks as assigned by area management.
Skills: Virtual Assistant Administrative Support Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for individuals with a passion for marketing and management and a desire to achieve success! Our client portfolio has expanded in the last couple of years and are looking for people to develop to take on a management role. We have a diverse team with well-rounded individuals. The environment and energy within the office is contagious. We have a team of hard-working and self-motivated individuals that are able to meet and exceed goals. We have a work hard play hard mentality and those who like challenges receive incentives such as trips, rewards, and special team outings! We are seeking people who have experience in the following fields:,Marketing,Customer Service or Customer Relations,Sales,Team management,If so, we'd like to meet you!If you:Wish to work in a fun and diverse environment Want the opportunity to learn and gain skills Enjoy the ability to move up the ranks based on performance Would like the opportunity to travel Work well in teams and individually Have a competitive entrepreneurial spirit Like to take on challenges and new tasks Would like to be fully trained
Skills: Virtual Assistant Administrative Support Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are currently seeking talented Customer Service Representatives! Responsibilities included: Handling inbound and outbound calls, order entry, previous office support a plus Engaging customers, making them feel valued, confirming their orders, and up selling additional items Excellent communication skills with a professional speaking voice Demonstrated record of excellent attendance and punctuality Must be flexible to work.
Skills: Virtual Assistant Customer service Microsoft Excel
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative with PERFECT English and a neutral accent. Again, this person must have an excellent grasp of the English language as they will be dealing with customers in the United States and Canada. If they speak Spanish they will be a preferred applicant. This person will be working a minimum of 30 hours per week (6+ hours per day). The scheduled hours will be between 8AM to 5PM Central Standard Time (UTC−06:00), with a 1 hour break midway through the shift. Reports to: Managing Director Date: Starts Immediately JOB SUMMARY: Interact with customers, provide information, resolve problems, and perform general office duties. ESSENTIAL FUNCTIONS: 1. Receives customers' requests by telephone or email, analyzes requests, provides information requested or ascertains who can best provide the information, and routes the request to the proper person. 2. Maintains and updates company customer database. 3. Provides quotations to customers and takes orders. Checks and enters each order into the computer. 4. Manages the logistics process, controls freight cost, coordinates with vendors to ensure on-time shipment. 5. Tracks and manages orders throughout the fulfillment process, keeping customers updated on any changes from their original shipment date. 6. Resolves customer questions related to orders. 7. Enters samples and product literature requests for customer, as required. 8. Has knowledge of product line, prices, delivery time, and similar data, as required. 9. Listens to customer complaints, responds with patience, empathy and professionalism and acts as a problem solver for the customer. 10. Provides accounts receivable and accounts payable support, managing payments coming in and out of the company. 11. Manages files, enters data and performs other office duties. 12. Makes outgoing telephone calls to the customer on behalf of the company to follow up on recent orders, to ask about payment of invoices and to follow up on recent quotations. 13. Sends emails on behalf of sales people, as requested. 14. Performs other duties as assigned by supervisor. EXPERIENCE AND BACKGROUND: One (1) year's experience working in an office environment. Experience using office software including email. Pleasant telephone voice and professional manner. EDUCATION: College Degree or Associates Degree EQUIPMENT: This person must have a VERY RELIABLE high speed internet connection and a quiet work environment. --- Skills: sales, english
Skills: Virtual Assistant Administrative Support Call Handling chat support
Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
PLEASE BID FOR FIXED PRICE FOR THE FULL MONTH NOT HOURLY - GIVE ME A GOOD COVER LETTER FOR A QUICK HIRE - READ THE SPEC IN FULL. GREAT JOB FOR SOMEONE WHO HAD GOOD ENGLISH AND WANTS TO BUILD UP THEIR UPWORK PROFILE. We are looking for a data entry person who is great at web research to be on our exciting new team. You will be given interesting exciting web research projects and deadlines to fill. Duties include: - social media research on Twitter and Instagram - replying to people who talk to us on social media like twitter/facebook etc. - sending emails/messages to selected companies/people with our offers - some admin tasks - web and social media research - following and unfollowing on multiple twitter accounts - some other social media activities - general data entry - finding and uploading content images etc. TRAINING provided on most things - but you need to be able to work well alone This is a good job for someone who has some time every day to get professional research work done, wants to build up their upwork history, and can start immediately. You have to have good research skills, don't get bored easily, be good at following instructions and have experience finding resources to use for businesses (even your own). To show me you actually read this application thoroughly and have good attention to detail please tell me what is the colour of the ocean first in your covering letter. You'd be surprised how many people don't read fully, and this shows us that they wouldn't be great on this job which requires attention to detail. You will keep Google spreadsheets that you create and communicate benefits to me in a way that doesn't require me to sit and figure out the information for myself. I want to be able to have summaries whilst you do the background work. keep up good communication and ask me to guide you early on with a few web pages you find so you don't waste days on something thats not what we need. We have a great team, and we're looking for someone who can be with us for the long term. If you do well, you may be given other jobs with our company too.
Skills: Virtual Assistant Administrative Support Customer support Data Entry