Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi, we are looking for a part-time Customer Service Assistant for an online 'Mother and Baby' goods business. SKILLS REQUIRED: - Effective communication skills - Attention to detail and accuracy - Reliability (can respond promptly to customer inquiries) - Experience with Facebook and Instagram - Customer support experience (preferably but not mandatory) Preferably female. We are really looking for the right candidate who we can work part-time (7 days a week) with over the long term, and the successful applicant can look forward to joining a fun team and a great project with lots of opportunity going forward. Thanks, Vanessa
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are seeking competent Customer Service Agents who can actually provide a standard online service to our clients and customers within specific regions. Your responsibilities: - Respond to customer trade requests and inquiries via chat, and email in an efficient and effective manner - Explains services, options and related charges clearly and concisely - Asks appropriate questions and gather information to determine customer needs - Contributes to team effort by accomplishing related results as needed. - Maintains electronic wallets by processing customer adjustments - Maintains assigned customer records by updating their information - Recommends potential services to management by collecting customer "buy" information and analyzing customer needs Skills and Qualifications: - Customer Service - Data Entry Skills - Problem Solving - Market Knowledge - Documentation Skills - Attentiveness to task - Analyzing Information - Multi-tasking Communication: Phone, Email, Chat and Database Responses
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative with PERFECT English and a neutral accent. Again, this person must have an excellent grasp of the English language as they will be dealing with customers in the United States and Canada. This person will be working a minimum of 30 hours per week (6+ hours per day). The scheduled hours will be between 8AM to 5PM Central Standard Time (UTC−06:00), with a 1 hour break midway through the shift. Reports to: Managing Director Date: Starts Immediately JOB SUMMARY: Interact with customers, provide information, resolve problems, and perform general office duties. ESSENTIAL FUNCTIONS: 1. Receives customers' requests by telephone or email, analyzes requests, provides information requested or ascertains who can best provide the information, and routes the request to the proper person. 2. Maintains and updates company customer database. 3. Provides quotations to customers and takes orders. Checks and enters each order into the computer. 4. Manages the logistics process, controls freight cost, coordinates with vendors to ensure on-time shipment. 5. Tracks and manages orders throughout the fulfillment process, keeping customers updated on any changes from their original shipment date. 6. Resolves customer questions related to orders. 7. Enters samples and product literature requests for customer, as required. 8. Has knowledge of product line, prices, delivery time, and similar data, as required. 9. Listens to customer complaints, responds with patience, empathy and professionalism and acts as a problem solver for the customer. 10. Provides accounts receivable and accounts payable support, managing payments coming in and out of the company. 11. Manages files, enters data and performs other office duties. 12. Makes outgoing telephone calls to the customer on behalf of the company to follow up on recent orders, to ask about payment of invoices and to follow up on recent quotations. 13. Sends emails on behalf of sales people, as requested. 14. Performs other duties as assigned by supervisor. EXPERIENCE AND BACKGROUND: One (1) year's experience working in an office environment. Experience using office software including email. Pleasant telephone voice and professional manner. EDUCATION: College Degree or Associates Degree EQUIPMENT: This person must have a VERY RELIABLE high speed internet connection and a quiet work environment. --- Skills: sales, english
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Will *Enter admission and billing data for clients and payroll information for employees into the computer system, and forward documentation to the appropriate processing center. *Maintain client/employee records, and distribute copies of compliance documentation to appropriate branch staff based on Company approved standardized paper flow. *Ensure all client and employee files are current and complete, interface with administrative staff to gather deficient or inaccurate documents, and notify the manager when employees do not respond to requests for needed documentation and any other related data entry tasks as it may be assigned by the supervisor.
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a customer service agent, fluent in both English and French. French is more important than English as you will serve our French Canadian customers. Tasks involve: 1) Answer calls in French, some few in English 2) Answer emails in French 3) Assist us with accounts receivable in French: ( calls our customers and ask for pending payments) 4) Help with translating products descriptions and website content from English to French 5)Help us translating our monthly newsletter from English to French. To start immediately 3 hours a day: 9 am to 12 EST, long term Thank you
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Personal Assistant, Junior Level, Trial Job Dedication and availability to work are the most important qualities I am looking for. Bids around $3/h are preferred. I have a variety of tasks that I could use help with. In return I can offer modest pay rate, training and a chance to gain Upwork experience. Minimum availability is 15 hours per week. Please do not apply if you are not able to work at least 15 hours a week. Many VA’s that I have hired have had pay increases, increase in hours and long term contracts (2+ years) This job is for applicant that: - Wants to gain upwork experience - Can work for at least 15 hours per week for at least 3 months - Wants to prove themselves on Upwork for a higher paying part-time or full-time work Skills/Experience required: - Excellent English skills - Great telephone manner - Admin support - Email marketing
Skills: Virtual Assistant Administrative Support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for an excellent customer service executive. Your role will include internet research and customer service. You should have: - Amazing communications skills and attention to detail. - PERFECT English (written and spoken) - Love working on research, administration and with people. - Online for at least 10 hours a day during Singapore working hours. - Highly available - able to work on tasks immediately when they are allocated to you. We hope you will find that you really love working with us and that you will find it to be an amazing learning opportunity. Please include the times that you are usually online each day. We look forward to hearing from you!
Skills: Virtual Assistant Customer service Email Handling Phone Support