Virtual Assistant Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are seeking a qualified, professional customer service rep who is experienced and has a very good grasp of the English language and customer relations. I'm currently hiring for the role of eComemrce Customer Service Rep. The jobs duties are as follows: 1.Answer and respond to emails and messages through Facebook resolving customer complaints and issues. 2.Provide customers with information regarding orders. 3.Monitoring the company facebook page and responding to problems and questions. 4.Providing high quality service for customers and replying to issues quickly. We are seeking full time and part time positions we offer flexible work hours.
Skills: Virtual Assistant chat support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hello, I am looking for an assistant with flawless written English skills to manage responses from our outbound email campaigns. This person would have to follow a set of guidelines for appropriate responses (including calendar invitations). The goal of this role would be to schedule as many demos with Sales Leads as possible. We require 3 hours of work / day (Monday through Thursday) from 9am - 12pm Pacific Time. If the assistant's performance is strong after the first 8 weeks, there will be an opportunity to grow into a larger role (more hours per day / days per week). To demonstrate that you read this entire post, please respond with the whole application, please respond with "I am applying to be a Bizzy Agent" as your first sentence.
  • Number of freelancers needed: 2
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, I am looking for someone who can help us with our Shopify stores and online marketing company with handling incoming phone calls through our online Skype account and responding to emails, as well as other various daily tasks as needed. This would primarily be a customer service position though. You must have A level English speaking skills with American english! Applicants with B or lower will not be considered. You must have customer service experience, and would be best if you have experience working online. I am a great employer and 3 of my contractors from Elance have been with me for 2+ years. I am trying to get two 20-40 hr/week people with the main one working 9-5 M-F and the 2nd working more like 12-8 on 2-4 weekdays and Saturday 12-8 (and possibly Sunday if available). Would possibly need to adjust this timing based off your time zone as we are in PST time, but I am open to adjusting our working hours to a CST time zone as well.
  • Number of freelancers needed: 2
Skills: Virtual Assistant Shopify
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a customer service representative to be responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. PRIMARY RESPONSIBILITIES -Resolve customer complaints via phone, email, and Customer Relationship Management software. -Use telephones to reach out to customers and verify account information. -Greet customers warmly and ascertain problem or reason for calling. -Cancel or upgrade accounts. -Assist with placement of orders, refunds, or exchanges. -Advise on company information. -Take payment information and other pertinent information such as addresses and phone numbers. -Place or cancel orders. -Answer questions about warranties or terms of sale. -Act as the company gatekeeper. -Handle product recalls. -Attempt to persuade customer to reconsider cancellation. -Inform customer of deals and promotions. -Sell products and services. -Utilize computer technology to handle high call volumes. -Work with customer service manager to ensure proper customer service is being delivered. -Close out or open call records. -Compile reports on overall customer satisfaction. -Read from scripts. -Handle changes in policies or renewals. Requirements -Proven customer support experience -Positive attitude -Track record of over-achieving quota -Strong phone contact handling skills and active listening -Familiarity with CRM systems and practices -Customer orientation and ability to adapt/respond to different types of characters -Excellent communication and presentation skills -Ability to multi-task, prioritize, and manage time effectively -Experience with eCommerce websites and backends.
Skills: Virtual Assistant Appointment Setting Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Gain exposure to all aspects of an eCommerce business In this role you’ll gain hands on experience in operations, digital marketing, international expansion, partnership relationship management and several other key areas of Halo Brand’s business. Whether you’re presenting a new break through in our weekly business review or implementing a new operational strategy through testing and analysis, your wins are measurable you can feel your impact on the growth of our company. This position is a great way for a recent college graduate to learn our Amazon-centric business and have an immediate and profound impact working directly with the owner. It offers responsibilities and career growth opportunities that you could only dream of working in a larger company. Play a significant role in daily operational responsibilities for our rapidly growing brands Collaborate with marketing partners to identify opportunities to optimize traffic, leads, and conversions Manage customer emails, reviews, and feedback making them feel like gold
Skills: Virtual Assistant Customer service eBay Marketing Facebook Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're looking for a Top Virtual Assistant and eBay store manager! Please check this video for a quick summary of how we post on eBay - suggestions are welcome too! We need someone with eBay experience to help run an already sucessful eBay business. We have been focusing on selling in other media, and have not the time to keep listing our eBay listings, so we need help there and with customer service too. Duties include: Ebay listing Data Entry Social Media updates Customer service Friendly and enengetic sales application! We would love a fast learner with some experience with VA, eBay and excellent English skills. Needs to be familiar with: -Gmail, Yahoo mail -Adobe Photoshop -Adobe Acrobat -Microsoft Office -Ebay -Google Drive Applications - Fast typing skills - Facebook - basic html script knowledge (limited knowledge is okay here) Need to have access to: - Fast internet connection (many many photos will be up/downloaded!) - Skype - Facebook account
Skills: Virtual Assistant Content Writing Customer support eBay Listing/Writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, I want to start my first experience working with a virtual assistant. I would like to set up 2 steps: Step 1: 5-10 hours per month Email, Hotel recommendation, Trip organization, insurance phone call (eventually), business translations, daily tasks Eventually if all things are going well after a few months and if needed we could move to step 2. Step 2: 5-10 hours per week Profile selections, business email writting, 2nd person daily task monitoring Please send me a short presentation and quotation for step 1 English is mandatory, French highly recommended Regards Antonin
Skills: Virtual Assistant Call Handling Content Writing Email Deliverability
Fixed-Price - Entry Level ($) - Est. Budget: $500 - Posted
Our company is seeking a smart and creative Individual for assignment as a virtual assistant.
Skills: Virtual Assistant