Virtual Assistant Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for the next superstar addition to our already successful team. If you are looking for a long term, full time, permanent position with opportunity for growth read on... You will be helping our customers with all support related inquiries including: Incoming phone support Password resets Navigating the website. Setting up their website. Monitoring facebook groups. (approving members) Answering support questions. Following up with customer inquiries via email or phone. Posting content which we provide on our social media. And other admin tasks as assigned. To preform this job, you must be highly service oriented and truly have the customers best intention in mind (nothing less would be accepted as we have the highest standards in the industry!) Requirements. Must be available FULL TIME, not part time, or short hours. Must be computer savvy, previous experience a must. HIGHLY customer service oriented, always working with a smile and genuinely helping the clients. Positive attitude. High-Level english a MUST. (you will be talking to people over the phone as well so you must have GREAT english) HUGE PLUS if you have previous SEO experience (mention exactly what you did and your achievements) If you are interested, simply reply to this post and include the words, IM A CUSTOMER SERVICE SUPERSTAR! in the first line. We are looking to hire immediately so you need to be available to meet over skype for a video interview as soon as you are contacted. And be ready to start the job immediately if you are selected. We hope to speak with you soon.
  • Number of freelancers needed: 99
Skills: Virtual Assistant Call Handling Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for a US based Freelancer Agency to provide Customer Support Agents to handle our incoming calls from patients. Please read below to learn more about us and whate we are looking for in our Customer Support Agents. Further details, including the number of Phone Agents we need, will be discussed with Agencies selected for interview. Our business is a FULLY PROP D, Senate Bill 420, and Prop 315 COMPLIANT Dispensary, Medical Marijuana Dispensary. We have been in business since January 2013. No letters No Complaints No Harassment - COMPLETELY LEGAL. We have recently expanded our coverage area and need help verifying patients, and coordinating deliveries with our drivers. We currently operate from 8:00 am to 11:30 pm everyday Pacific time. We stand as a model of what a professional dispensary should look like and how it operates. We offer nothing but excellence. We are Confidential Biotherapy Deliveries and we are looking for energetic, compassionate and driven people to fill in positions in our collective. These positions require proactive self starters who possesses good oral and written communications skills, and who are detail oriented. You must have a stable work history, be dependable and must be able to work as a team player. Business Attitude is a MUST along with a positive attitude that handles customer relations with grace and integrity. Candidates must be computer literate, punctual, not miss any incoming calls and able to maintain excellent attendance. Related administrative experience, knowledge of Prop 315 and Senate Bill 420, and/or bud-tending experience preffered. Must have a working knowledge of Word and Excel. You are more than welcome to check us out on Weedmaps and Instagram.
  • Number of freelancers needed: 4
Skills: Virtual Assistant Administrative Support Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hello! We’re a global data recovery company that requires a virtual assistant. We’re in the process of selecting a candidate this week. Customer Service Rep / Virtual assistant will assist with the following: 1) Go through our case management system daily and select from premade replies if the customer has not been contacted or write custom emails when necessary. 2) Administrative tasks such as creating labels, filling out documents, scanning, emailing etc 3) Monitor queue and check in various times from 6 PM EST - 8 AM EST to ensure customer inquiries are being addressed. 4) Phone call handling ability is a huge +++
  • Number of freelancers needed: 2
Skills: Virtual Assistant Administrative Support Customer service Data Entry
Fixed Price Budget - Entry Level ($) - $90 to $100 - Posted
We are looking for a customer service assistant to answer phone calls during hours when we step away from the office. On a daily average we estimate it to be between one or two hours. However, during the holidays, we are looking for someone who will be able to answer the calls between 9-5. You will just be taking messages and forwarding to us via whatsapp or another platform. Applicant must be bilingual in English and Spanish.
Skills: Virtual Assistant Appointment Setting Email Handling Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. You will be required to work during the UK time Zone. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Virtual Assistant Administrative Support Customer service Customer support