Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Our company is looking for someone to back us up with follow up with clients and banks we deal with . Document collection from clients. Very important to be customer friendly and work the same hours we do in Easterner time zone. Start out part time could end up as a full time position for right person. We need someone who is very easy to understand on the phone. Must speak English - Speaking Spanish would be a plus! Need to be self starter. Willing to think out side the box Have and understanding of what short sales and loan mods are. Up dating and notations on accounts are a must. We have our own software - Very easy to use. ( www.Realtycommander.com ) A USA phone number. A Scanner Current Computer Able to Email and respond quickly when needed to. Please respond back threw email with your information along with a resume if you have one.
Skills: Virtual Assistant Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are searching an customer service person who will do following tasks on daily basis for our new web shop: - Customer service for customers over emails, social media, letters - Managing and moderation of our social accounts (Facebook, Instagram) - Creative writing (products descriptions, sales texts, advertisement text) - Building of blogs where you will daily write about some relevant theme that will feature our products - Translating of instructions and other material (localization of website) - Daily reporting about important issues - Other similar tasks We are looking forward for an serious person who can do job on daily basis, as the excellent customer service is a picture of our web shop. Mandatory: - Ukrainian and Russian proficiency at highest level - English proficiency for communicating with us Marketing skills is a bonus!
Skills: Virtual Assistant Administrative Support Blog Writing Copyright
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are searching an customer service person who will do following tasks on daily basis for our new web shop: - Customer service for customers over emails, social media, letters - Managing and moderation of our social accounts (Facebook, Instagram) - Creative writing (products descriptions, sales texts, advertisement text) - Building of blogs where you will daily write about some relevant theme that will feature our products - Translating of instructions and other material (localization of website) - Daily reporting about important issues - Other similar tasks We are looking forward for an serious person who can do job on daily basis, as the excellent customer service is a picture of our web shop. Mandatory: - Slovakian proficiency at highest level - English proficiency for communicating with us Marketing skills is a bonus!
Skills: Virtual Assistant Administrative Support Blog Writing Copyright
Fixed-Price - Intermediate ($$) - Est. Budget: $600 - Posted
We are in need of reliable and sharp people (preferably from the Philippines, unless English is immaculate) to be hired for an e-commerce business based in the US. This is a permanent, salaried full-time position with benefits. Requirements: 1. Willing to work from home, full-time 2. Knowledgeable in Microsoft Office 3. Available to work for 40 hours a week, Monday to Friday, from 9 a.m. to 5 p.m., Pacific Standard Time  4. High-speed and stable internet connection 5. Must be working in a place where power outages are not frequent 6. Must be EXCELLENT in written (punctuation, capitalization, grammar, spacing, formatting, etc. are all important to us) and spoken English (US accent) 7. Must currently have no other job obligations 8. Great communication skills  9. Must be SHARP 10. We use Hubstaff for time tracking (and screenshots taken every 2 minutes). Must be able to reach above 70% activity every day and week, otherwise it can be a means for us to dismiss an employee. 12. MUST BE EXTREMELY RELIABLE. Should be able to show up every day on time without incidents. 13. Must be willing to work with us long-term to help grow the business as well as their career. We are not at all interested in someone looking to "try out" or thinking of staying just for a few months as a lot of effort is put into training and setting up.  14. We prefer someone who knows Adobe Photoshop, InDesign, and Illustrator, although it's not really a requirement. Include the word "Tiger" in your message as a proof that you have read the whole job description.  Primary responsibilities include: 1. Email and phone handling (3-6 calls a day only on average) 2. Managing sales channels and orders 3. Returns 4. All front-facing exchanges 5. Multiple random PA work to assist the team 6. Understanding the products, installation, and other technical information Potential other responsibilities are the following: 1. Social media marketing 2. Following up with vendors and distributors 3. Catalog work 4. Logistics and transportation 5. Managing projects with contractors 6. SEO, posting on online forums, creating links, etc. 7. Online feedback tracking 8. Watching competitors Compensation: 1. Salary $400-$600 per 20 days, depending on experience and skills 2. 11 paid personal days off per year (accrued) 3. Bonuses of 1-3 times per year depending on performance 4. Opportunity for further compensation in bonuses, and salary growth for any employee that is truly dedicated to the business 5. Paid US public holidays Working hours: from 9:00am to 5:00pm in America/Los Angeles timezone
Skills: Virtual Assistant Administrative Support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Please read the description listed before submitting your application. Requirements: -Technical competence (understand software, hardware, networks, etc), MS Office and English proficiency - Excellent communication skills. Someone who is able to convey information to customers clearly and properly. - Team player, Punctual and Dependable - Ability to learn and follow protocol and guidelines. - Willing to gain Product Knowledge; understand its features and confidently present these as benefits to our customers. - Experience in a fast-paced startup environment. Call center experience, knowledge in VOIP and predictive dialer and experience in marketing, customer support and sales is a plus. - Working computer with high quality headset. RESPONSIBILITIES: - handle sales and other customer enquiries/complaints. - assist customers via chat, call or email in speedy and accurate manner. - provide follow-up actions when needed. - take ownership of customer disputes and manage the issue from start to finish. - attend training sessions and continuously improve knowledge and skills. - ensure that all information entered into the system software is complete and accurate. - work on tasks/projects assigned to you not stated in this agreement. Wired internet connection is required on this job. Freelancers using WIFI and plug-it/internet stick do not need to apply. Work hours will be anytime in between 7AM to 7PM PACIFIC TIME for 8 hours a day, depending on agreement at an initial hourly rate of $5.00 including Upwork Fees. Please update your Upwork profile or send an updated resume (if needed) to help us evaluate if you are fit for the job.
Skills: Virtual Assistant Administrative Support B2B Marketing BPO Call Center
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I need someone to support me on establishing my new Online Shop. I actually have a tight budget but willing to negotiate upon good proposals. Qualifications/Requirements: - Good time management - Has stable internet connection and active in Social Media platforms - Has flexible working hours (working hours to be discussed) - Friendly but logical - Kind and professional - Good English skills Duties & Responsibilities: - Manage FB account of the shop - Establish raport to prospective clients online - Market the available products - Answer e-mails & questions in different social media platforms - Take orders and encode in excel - Do market research for current market competition - Other admin tasks if I'm not available. So basically since I'm not available 24hrs, I need someone who will support the online shop for me. Project is one time and short period only. Hope to have your proposals!
Skills: Virtual Assistant Administrative Support chat support Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need for our company someone for 8-10 hours EST time zone from 9am to be available to answer calls , Data entry , call airlines, work with SABRE . Must have experience with customer service 5+ years , Perfect, fluent English Required Good writing and typing skills. If you are serious about this job and read the post above please start your message with the word "CBS"
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, We are currently looking for an experienced virtual assistant to join our team. We are company with our own brand of mobile accessories electronics which we sell online through eBay, Amazon and our own website. We are looking for someone who has experience with customer support from these online channels and also the ability to list products online and do data research. The ideal candidate must have previous experience as a virtual assistant and the following skills: 1. Customer support experience with dealing with queries about electronics 2. Fluent in English and have excellent communication skills and email etiquette 3. An advanced knowledge of Microsoft Excel 4. Experience using turbo lister (eBay) 5. Advanced knowledge of internet research and SEO techniques The initial job position offered will be 25 hours per week contract. The first 3 months will be on trial period on which your performance will be assessed, a successful candidate will be offered a further 15 hours per week with extra benefits. The hours of work will be from Thursdays to Monday, starting at 7pm GMT. If you cannot work these hours please do not apply. You will also be required to send details about the computer equipment you are currently using and the speed of your internet connection. To apply for the job please send me a message with the following: 1. Short details about previous experience as VA 2. Details of your computer equipment 3. Internet connection speed test Please note if you do not message me with the above you will not be considered for the position. Our maximum budget for this position is $5 per hour, after the 3 month trial period this will increase to $5.70 if the candidate is accepted. Please do not apply unless you are willing to work within our budget. Best of Luck Ronan
Skills: Virtual Assistant eBay Listing/Writing Internet research Microsoft Excel
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there, We're looking for a hard working, detail oriented person to provide excellent customer service support by PHONE and EMAIL during US business hours. This position will also serve as Executive Assistant to the CEO of our company. We are running a mobile veterinary business and opening a brand new veterinary hospital. If a good fit, this position has tremendous room for growth and long term potential. The position would be responsible for: -Answering phone calls with fluent spoken english and top notch customer service skills; -Responding in a timely manner to email inquiries from clients; -Scheduling appointments and managing the calendar for the CEO; -Entering client information and medical history into our online veterinary practice management system; -Updating social media outlets; -Performing research as needed for the CEO. Candidates MUST have the following: - Excellent verbal and written English skills with great attention to detail; - Availability to work and answer phone calls in a QUIET, uninterrupted workplace during US business hours in Eastern Standard Time Zone Monday - Friday, 9 am to 5 pm; - Excellent, friendly customer service skills to field phone calls and emails by demanding clientele; -Ability to triage, organize and schedule requests for appointments; -Intermediate working knowledge of social media; -You must be a quick learner and highly-efficient worker with proven experience working in a demanding, fast-paced virtual environment. As you can see by now, technological savviness and customer service is essential. In an ideal world, you've already worked providing phone support with US based customers and as an Executive Assistant directly with the owner and/or upper management of a US based business in the past. You are completely comfortable fielding phone calls from the public and acting as the first line of excellent customer service. Think you might be a great fit to grow with us? Then please write to us and tell us why you're the best person for the job. Be sure to include "Amazing Assistant" somewhere in your message so that we know you read this until the very end.
Skills: Virtual Assistant Administrative Support Appointment Setting Calendar Management