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Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We sell different products on our website, eBay, Amazon..etc and want you to offer the complete customer support to the customer - Reply to emails - Answer questions on the chat - Answer and return phone calls - The customer support will be provided for about 4 - 8 hours a day / 7 days a week We are looking for a professional company with great customer support Please check our website here http://goo.gl/4wlArg When you post your bid, please include: - Your experience, the companies and websites that you worked on before - Your Hourly/ daily/ weekly and monthly rate - If you are a company or individual Please let us know if you have questions
  • Number of freelancers needed: 2
Skills: Virtual Assistant chat support Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
- Help to pick up call in request (usually about 5 - 10 calls a day only) - Attend to online chat request (approximately 5 a day, which takes you about 5 mins - 10mins - Reply emails, usually less than 5 a day, and help to register our client information in the system - You don't have to be desk bound, it provides you the flexibility, as everything can be done through chat and email app.
Skills: Virtual Assistant Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
1. Customer Service: a. Responsible to act as the point persona and respond to all inbound/outbound customer service via phone / email / fax. Answer office phone from 9-1pm PST daily and manage the general orders / sales / info email inboxes. b. Wholesale order entry for phone orders and key accounts c. in/outbound sales and PR responses with catalogue and order form information d. customer data base/list management - manage lists of open customers and new leads e. manage inventory offers in microsoft excel for weekly sales and websites 2. Accounts receivable/payable: a. Enter and process all orders in Quickbooks b. Close all payments in quickbooks for each order c. Quickbooks proficiency required d. A/R collections emails/calls for all past due’s - weekly e. Receive checks into QB to close open invoices/accounts receivable (checks are received and deposited by warehouse in WA and forwarded to you in email) 3. Other projects / tasks as needed  Must speak English and write English fluently  Must be proficient in Quickbooks, Excel, skype and email.
Skills: Virtual Assistant Administrative Support Call Handling Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $10 - Posted
We have a review-management platform and are looking for a charismatic person to talk with people who are interested in learning more about our system, and give them a demonstration of how it works over skype or other video chat services by sharing your screen. Requirements: Great internet connection (no lagging out or loosing connection) Fluent in english Payment will be discussed further Training for how the system works will be provided.
  • Number of freelancers needed: 2
Skills: Virtual Assistant Communications Sales Telemarketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, I own two busy companies, Absorb Health and Coastline Kratom. We currently have remote customer service reps who help answer emails and calls, but to be honest we're just missing far too many phone calls. I would like to hire a freelancer who is available to answer customer phone calls. It would be more than a call answering service, but also customer service in that you'll probably be helping customers locate their packages, etc. There are probably anywhere from two to five phone calls an hour. There are many times when there's not even one an hour. That is why I'm looking for a fairly low hourly wage, because in reality you won't be working the whole hour. Probably only ten minutes or so every hour. Additionally, you will only be taking the calls our other customer service reps can't get to. You have to be available during US business hours. A skype phone call to actually communicate voice to voice is an essential prerequisite. Please only apply if you are fluent in English and sound virtually like a native speaker. Thanks. Josh
Skills: Virtual Assistant Call Handling Customer service Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
Need a virtual assistant/job source to place phone calls . Must be available 9am to 4 PM EST monday to friday . Job duties will be - Source jobs for our consultants/candidate on dice.com / indeed.com / monster.com - negotiate rates for consultants with job providers - do basic paper work Must have basic knowledge of tax terms , corp2corp , 1099 , w2 Must have good English communication skills must have access to high speed internet . Basic knowledge of Linux/UNIX is a plus Internet / phone costs will be reimbursed . This is a long term contract . Atleast 1 year . Monthly salary will be $400 + $500 commission on each placement
Skills: Virtual Assistant Data Entry Email Handling LinkedIn Recruiting
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Lead Customer Service Position / Virtual Assistant E-business focused on personal development seeks lead customer service person. Must love helping clients and have a strong commitment to delivering outstanding customer service. A doer who likes checking things off task lists and being sure they are done and done right. You will be the lead Tier 1 Customer Service person, and will be responsible for managing 1-3 Tier 2 customer service personnel. Your job is to manage the face of the company. Primarily you will oversee the customer service functions, and secondarily manage, help to create, and post original content to social media feeds. Duties may include additional virtual assistance as time allows. Duties include: manage 2nd tier customer service personnel set appointments Live Chat Removing duplicate emails Writing response macros Managing monthly data backups Managing social media feeds (FB, twitter, etc) Posting social media Inside sales Handling Returns Returning customer phone calls Experience required: Experience as a online chat operator Infusionsoft knowledge is a plus! Live Chat experience Zendesk proficiency required Experience on a variety of social media platforms (navigating, posting, checking stats) Fluent English speaker Must submit a writing sample
Skills: Virtual Assistant Administrative Support chat support Customer service
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