Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
An Online Assistant supports our customers in typical office work. The place of work, working time and the amount of work you can determine largely free. All you need is a computer with fast Internet access, a quiet place for working and common office software. If you're looking for a flexible job that you can do from anywhere, and enjoy it would in an international team to work - then apply now! Your Skills: • Very good German and English language • High PC, Internet and social media affinity • Independent, reliable and organized work • Good in direct customer communication Your place of work does not matter. All you need is a computer with fast Internet access and common office software. If your application is successful, you will assign one of our teams. Your team leader will take care of you and accompany you in all tasks.
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Unlimitask (www.unlimitask.com) is seeking a skilled, resourceful, self-motivated team member to offer customer support operator / Live chat and project management. As part of the position, the candidate will be used to managing a team of developers and organizing their work load to ensure that clients projects are managed successfully. You will also be responsible for managing all Email and live chat communication with the clients pre and post sale. A basic retainer of $25 a week will be paid to monitor and respond to live chat through an app on your cell phone/computer, as the demand increases this will be reviewed. On top of this, we will also pay an hourly rate for all support & VA tasks. Only fluent English contractors will be considered.
Skills: Virtual Assistant Administrative Support chat support Customer service
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
***MUST HAVE CELL PHONE (free Google Voice App required). This project is done thru google voice USA.*** I will pay the hire, $5.00 per completed call that results in taking the calling customer's name, phone number, email (if they have one), home/office address and which of my business services do they book (i will give you a list of services I provide with price quotes). Hire should also give the customer the predefined price quote for the service that they request and get them to agree to that price. (we can give you a price range that we will accept) I will provide the hire. Please make all call notes and customer facts from the call and email them in English to us for our business records. Calls will be from Spanish speakers. I will forward our google voice Spanish line to your cell phone for this job/project. I need someone to receive and/or call back sales leads (Google number will be provided) with Spanish-speaking customers over the phone. Each call is typically less than 5 minutes with potential, existing clients or customer leads that have questions about our service provided and the price quote for that service. Hire will also book a time, and address for us to provide the service we provide to the customer. The hire will email all the customer information to us. Which is a service date, time, customer address, name and phone number from the client in English. Whoever is hired needs to be pleasant and comfortable on the phone and also able to speak both Spanish and English fluently. Thank You!
Skills: Virtual Assistant Call Handling Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for charismatic Customer Service/Social Media expert. Should have prior experience with Customer Service. Candidate must be willing to take inbound and outbound calls. Must be flexible with hours and willing to do any tasks delegated. Must be persuasive and US based, southern accent preferred. Job performance will be measurable, need someone very dedicated and passionate. Must be native english speaker.
Skills: Virtual Assistant Administrative Support Call Handling chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
Hi All, We are looking for someone who can handle our customers in the USA and Canada. We will give you briefing and we will give you knowledge base so you will be able to reply the customers' questions yourself. We are talking about 1 - 10 calls per day and 1 - 10 emails per day. You just need to reply them . Once we have shortlisted the candidates, we will be able to do an interview over Skype. Requirements: -English -Experience in customer service support by phone, email and chat. -French (preferably but not a must). If you are interested in the position, please tell us about your previous experiences in customer service and your earliest possible starting date. Thank you in advance
Skills: Virtual Assistant Call Handling chat support Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $250 - Posted
We are an automotive e-commerce business that is searching for an off-site VA / Phone Support Assistant to handle basic customer service calls and call transferring. You will primarily need to handle incoming calls as well as a few outgoing calls. We receive approximately 5-25 phone calls a day, however they are primarily very prompt. We operate from 9AM - 6PM [Mon-Fri] (PST) so you must be available to take calls during this time period. Responsibilities - Effectively manage incoming calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers Requirements - VERY FLUENT IN ENGLISH! - Proven customer support experience - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, priorities, and manage time effectively Any automotive experience is a huge plus!
Skills: Virtual Assistant Administrative Support Call Handling Customer service