Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hi, I'm currently using Shopify and I am looking for a customer service rep to reply to emails from our customers via Zoho. Will need someone who is familiar with dropship from Ebay and will be responsible to responding to facebook messages. -MUST BE IN THE UNITED STATES (Due to paypal restrictions) - Available for 20hrs a week - You make your own schedule - Must be familiar with Shopify, Zoho and Ebay dropshipping - Fluent English - Must be able to work 6 days a week, 3-5hrs a day - Must be able to have good communication with each other - Must have great customer service
Skills: Virtual Assistant Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company is a privately held company in Austin, TX. We are doing e-commerce business and providing a selection of thousands of home improvement products through our websites. We provide bathroom and kitchen fixtures, faucets, vanities, sinks, and much more via MainFaucet.com We also provide lighting fixtures and ceiling lights, wall lights, outdoor lights, table and floor lamps, a much more via LightingCity.com We are looking for a Customer Support Representative who can work remotely as a virtual assistant. CUSTOMER SUPPORT REPRESENTATIVE RESPONSIBILITIES • Providing customer service support via phone, email, live chat and helpdesk system tickets. • Answering questions regarding products, orders, shipping status, returns, discounts, promotions, back orders etc. • Handling and resolving customer complaints regarding any problems like shipment, defective product issues and more. • Assisting customers with placing orders, site navigation, site search and suggesting products. • Processing returns with RMA / RGA according to policies. • Canceling orders according to policies and reporting canceled orders (full or partial) and refunds. • Shipment scheduling with supplier`s carriers, correspondence with suppliers. • Processing and following up on claims due to shipping discrepancies, defective products or any others. • Getting shipment information from suppliers and entering to e-commerce backend system for customers. • Submitting PO`s to suppliers • Inquiring customer`s orders about fraud and availability before submitting PO`s to suppliers. • Contacting customers to verify orders that are flagged as fraud or suspicious by the system. REQUIREMENTS • Minimum education: High School Diploma (Prefer a Bachelor's degree) • 2+ years of customer service experience • Previous experience in customer service, e-commerce, or retail fields. • PC literacy including Windows navigation, Google Docs and Sheets, and Internet navigation skills • Excellent verbal and written communication skills, as well as, customer service soft skills • Ability to problem solve efficiently • Strong in multi-tasking • Patient and respectful ADDITIONAL INFORMATION: • Type: Full-time or Part-time • Working hours are 09:00 a.m to 5 p.m CST in just only weekdays. * Candidates accept to work at least 25 hours a week. * Hourly rate will be considered​ according to job experience and skill set.
Skills: Virtual Assistant chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a virtual assistant who is competent, has a very strong command of the English language, and has great people skills to manage my Customer Service Email Accounts. I run a clothing brand and have lots of people emailing every day. I am looking for someone who can manage these emails as they come in, respond to them in an appropriate way, and keep relationships growing. Thus it is important that you are competent and really have good people skills so that you can engage with our customers in a one-on-one way. Please apply for this job only if you: - Have great English Skills. (Must be able to write and respond like a native English speaker) - Are a good problem solver - Genuinely like and care for people and want them to have a great experience talking with you - Are proficient in G-mail and Google Docs If you feel like you would be a good fit for this, please apply. TIME REQUIREMENTS: This is part time. Emails need to be checked daily. Usually expect to spend an hour a day doing this. If you handle this job well, I may extend your position to do other jobs for the business as well.
Skills: Virtual Assistant Email Etiquette Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We’re looking for someone with an upbeat personality who has great interpersonal skills and excellent attention to detail. You will be paid a good salary plus commission on every placement you help to make. Your duties will include: Scheduling interviews between hiring managers and candidates Interviewing candidates over the phone using a script Speaking to hiring managers for interview feedback Logging all correspondence into a CRM Handle all telephone calls from candidates and hiring managers Responding to chat (skype) messages Responding to email messages from candidates and hiring managers Must be able to work in US time Zone Must have good attention to detail Must have excellent telephone manner Please contact Walter with your interest.
Skills: Virtual Assistant Administrative Support Appointment Setting Customer service
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
- English native speaker - Available on Saturday and Sunday - Ability to answer calls in English and direct customers to the right resources - Bonus: Passionate about education - The rep may also help with chat on our website occassionally and pitch calls with prospective new students based on performance We are a company that is looking for a customer service representative to watch for customer emails and to take phone calls from existing customers. Our website is www.synocate.com and we work with high school parents and students throughout the world. Most of our phone calls come in the evening on weekdays after work and on the weekends. We have scripts available and other materials but this requires thought and fluency in English.
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to add someone to our team to work with us in an e-mail customer service role as well as other ongoing small projects and administrative tasks. This role will begin with a short term contract and will become a long term position if you’re a good fit for the role. Fluency in English is an absolute must as you will be interacting with English-speaking clients who may pose questions in unique ways. Our clients are valuable to us, so the ability to show great customer service and have exceptional English writing skills is extremely important. Your duties / responsibilities will include: interacting with clients via email, responding to customer service questions via email, various administrative tasks or projects as required Required skills: Fluent communication in English Excellent written English skills Prior Customer Service experience in a role dealing with customer communication Knowledge of Excel or Google Sheets You will also need to know your way around Gmail and be able to use Chrome extensions on your computer. When applying, please outline your experience with the above. As this position requires excellent communication skills, only applications that are well-written will be considered. If you feel like you're a good fit for us, please feel free to send us an application! We look forward to working with you!
Skills: Virtual Assistant Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I just created an app for the Weebly app store and I need a virtual assistant to handle emails and phone calls helping my customers who have questions about the app. I am releasing the app on Monday and want to train someone who can be available to handle questions when they come. You can work from anywhere you want is long as you get back to customers within a few hours and provide excellent customer service. You must have a Weebly site and some experience using Weebly. A plus if you have a Weebly business site where you've sold something before. A plus if you watch my tutorial videos. A plus if you are in the U.S. A plus if you have customer service experience. You must have PERFECT ENGLISH (spoken and written). Please only apply if you do have perfect English.
Skills: Virtual Assistant Customer support Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for a General VA to oversee and complete daily tasks for my eBay store. Workload will increase as VA competency improves overtime. I'm looking for an individual to join the team on a longterm basis. Current daily tasks: - Revise problematic listings - Upload tracking details to orders - Order fulfilment/processing - Provide shipping updates to customers Currently looking at 1-2 hours of work daily. This will increase as the store scales up and additional tasks are added. Please include the word "pineapples" to your cover letter. Only applications with the keyword will be reviewed.
Skills: Virtual Assistant Customer service Technical Support