Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. You will be required to work during the UK time Zone. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Must be fluent in english and portuguese,We are currently looking for high energy Client Care Specialiststo join our Business Development Centers. Due to continued growth, we are looking to hire for multiple positions . Previous auto sales experience is NOT required. If you have experience in customer service, telemarketing, hospitality or sales then we encourage you to apply! As a Business Development representive , you will be trained using industry leading tools to answer client’s questions and to schedule appointments to visit our dealerships. Additionally, you will be responsible for outbound follow up calls, NO COLD CALLING or car sales. Strength in both appointment setting and building product value are required. Inexperienced individuals are given everything they need to be successful.
  • Number of freelancers needed: 5
Skills: Virtual Assistant Administrative Support Appointment Setting Business Development
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for Customer Service Reps with Student Loan Customer Service Experience--Too busy to start from scratch so need to have some general knowledge of how that industry works. But beyond that the particulars are that we have a voip based phone system and a CRM. We make use of Cases, as well as knowledge and are attempting to build out our entitlement process (workflows within an individual case). We are 100% inbound and can only get to a fraction of those even wanting to sign up. I have been plaqued with years of the worst employees one can imagine, due to my having to fill more than a dozen executive roles and not having systems in place to insure people are behaving as good honest ethical and moralistic folks in all situations. I thought everyone was just like that normally but I would be mistaken it appears. Thus I have no systems--just always told people to empathize, sympathize and find a solution fast while making sure the client feels that you are taking their problem as serious as they are---which is easier said than done. So at the very least I need a "hired-gun" to be my go to guy/gal that I can trust will always do what is right by my clients and protect a hard fought and won good reputation while not giving away the farm every time someone is upset. Because we both know why the appear upset isn't usually the root of the problem. On a larger scale this person could create training materials and systems of standard work, as well as assist in building out the knowledge base. Perhaps even hire, fire , and manage the staff. As I try and my cognisant and honest with myself about strengths and weaknesses and dealing with employees that are not like me is very challenging for me and thus I am very bad at it.
  • Number of freelancers needed: 3
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are searching an customer service person who will do following tasks on daily basis for our new web shop: - Customer service for customers over emails, social media, letters - Managing and moderation of our social accounts (Facebook, Instagram) - Creative writing (products descriptions, sales texts, advertisement text) - Building of blogs where you will daily write about some relevant theme that will feature our products - Translating of instructions and other material (localization of website) - Daily reporting about important issues - Other similar tasks We are looking forward for an serious person who can do job on daily basis, as the excellent customer service is a picture of our web shop. Mandatory: - Croatian proficiency at highest level - English proficiency for communicating with us Marketing skills is a bonus! Normal hourly rates offers regarding to Croatian standards will be considered only.
Skills: Virtual Assistant Administrative Support Blog Writing Copyright
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone with experience in dealing with customer enquiries. Following up on sales leads and managing a sales pipeline. The right candidate will have: - Custom service experience (please explain) - Some sales experience - Be consistent, we need 1 hour of work done per day (5 days per week) - Quick! Speed is key. We need someone who can send emails & response instantly This could lead to more work. If you are interested and would like to take the role please add "Happy Monkey Year" to your application. Thanks
Skills: Virtual Assistant Customer service Customer support English
Fixed Price Budget - Intermediate ($$) - $400 to $800 - Posted
We are looking to hire driven individuals to liaise between our contacts and clients.You need to have a personal computer,printer.You need to be easily reachable and have good communication skills.
  • Number of freelancers needed: 3
Skills: Virtual Assistant Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
***JOB DESCRIPTION This business invests in and purchases Mortgage Notes secured by properties in the US, and other cashflows. We also do portfolio management and accounting of these. We are growing and need to build our Team! We provide a great service for this challenging economic environment. This part time position supports one of the Founding Principals and Executive Vice President (EVP) of Client Services, with processing emails, loading documents & Sales Opportunity Pipeline Management activities associated with our investment business. This is a LONG-TERM position. Part-time 5-10 hours/week initially, increasing within 6-12 months as you learn more procedures. *** THE TASKS: **A) Processing Client real estate documents: *A.1. Identifying what the documents are in order to mark our system *A.2. Loading documents to Google Drive and sharing them with the relevant team members. **B) Processing emails from Clients, our Front Office, our Partners - Identifying the appropriate scenario of the email in order to: *B.1. Update our proprietary Sales Opportunity Pipeline Management system *B.2. Reply to the email using specific templates and following up as needed. **C) Submitting daily activity reports **D) Creating and enhancing procedure manuals **Working days/hours This job requires that you are available to work EVERY DAY Monday - Friday and 1 weekend day, during various time intervals between 8AM to 10PM US Eastern, (not straight hours, we will batch your work). *** THE PERFECT CANDIDATE: **Do you write English well? **Do you have good verbal English? (growth opportunity is for you to also make phone calls) **Are you able to: juggle multiple tasks, prioritize and manage your time, apply the procedure you learn for 1 situation to another situation? If you answered yes to the questions above, then you will love this job and be successful! *** A. Required skills: *EXCELLENT English communication skills (written and verbal). *Well versed in the use of the Internet, Google Apps like Chrome, Drive, Calendar; Web-based email; Windows, MS Office *Knowledgeable in how a Customer Relationship Management (CRM) / Sales Opportunity Pipeline system works (our company has it’s own application). *** B. Experience - Background in the following: *US Real Estate and/or the mortgage industry. *** C. Skills/Experience critical to your success: **Use templates, and customize them for the specific situation. **Positive, persuasive, personable, passionate. Focuses on the best Client & Partner experience. **Focused / VERY organized / disciplined / self-starter. Adaptable. *** D. You will get along well with this Manager and will excel if you: **Are positive about what you are doing, have a can-do attitude, don't get stopped by challenges, reliable & dependable; always do your tasks daily -- don’t make excuses. **Have an aptitude and willingness for improving. Coachable. *** WHY YOU WILL LIKE THIS JOB AND COMPANY **Learn about a Sales Opportunity Management system (based on a sytem used by a leading Fortune 50 IT company). **Learn about Real Estate investing, specifically in Mortgage Notes. **Be coached by an expert Sales Trainer, and Executive Coach with experience coaching leaders at a Fortune 50 company. You will learn techniques to reach your full potential. **We use innovative ways to do work.
Skills: Virtual Assistant Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Job Information: The Virtual Assistant is responsible for providing support to our call center staff that works our Network that has been growing rapidly. Our network helps clients obtain credit, funding and repair blemished credit. We also assist members with booking tickets and connections. The duties of the Administrative Assistant are to help the team with processing and helping clients get service and answering incoming calls. The VA will assist wit various projects. Essential duties and responsibilities: -Pre-qualify service calls via telephone, email or other customer required method. -Assist with service order creation, site forms and maintenance and general work overflow. -Create, Maintain and update various spreadsheets in order to provide data to call center staff and/or customer. -Retrieve and report status of service calls to customer via telephone, email or 3rd party website. -Input data to make sure the call center stays on schedule. -Process incoming membership questions. -Answer incoming phone calls -Correspond to clients that have questions -Various administrative duties as assigned by the Call Center Manager. -Complete special projects as needed. -Fill in for Account Managers and Call center reps as needed. -Maintain and update Craigslist ads -Perform other job related responsibilities and functions as directed by Management. -Create email accounts for new members Requirements: Strong verbal and written communication skills Customer service oriented Outstanding problem resolutions skills. Strong organization skills. Excellent interpersonal and teamwork skills. Ability to multitask. Proficiency data entry with a minimum of 40 WPM. Flexible. Ability to work in a fast pace and high stress environment. Maintain a positive attitude in all situations. Strong desire for personal growth. To own a laptop Must be familiar with Google Docs To be able to work from the Los Angeles satellite site. Must be able to work Mon - Friday 10-6pm and some Saturdays. PAY: Hourly Rate + Bonuses Hours per week: 35+ Paid weekly THIS JOB STARTS THIS WEEK
Skills: Virtual Assistant Computer Skills Google Docs
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone who will be responsible for setting up and managing our HelpScout helpdesk environment. Preferences will be given to individuals that have worked with HelpScout but we would also consider other applicants with experience in using other solutions ( i.e. Zendesk, Freshdesk, Uservoice,, etc...).
  • Number of freelancers needed: 2
Skills: Virtual Assistant Administrative Support chat support Customer service