I run a human rights/vegan/environmentally focused adult online retail business and need some help for 3-10 hours a week.
The day to day customer service and order processing is around 3 hours per week and will be ongoing. Consisting of the following; monitoring online sales, processing orders, emailing customers, emailing suppliers and managing the admin spreadsheets.
Additionally I need help with other VA, admin support and online research type activities where possible.
Essential skills: first rate written English (this is key), good computer basics, outstanding customer service, friendly and warm manner, good general communication skills.
These skills are not required, however I would find it very helpful if you have any of these skills: online research, simple copy writing, basic Wordpress, online marking, social media.
There are currently over 50 items on my to do list- it would be great to get cracking on them if everything goes well!
You can be based anywhere since this is online, but you will need a good internet connection. I do have a slight preference for UK based people because we might be able to discuss other helpful tasks like fulfilment/shipping etc.
I am a kind and considerate boss, and I will make sure you feel comfortable and have all the support you need from me.
It would be perfect if you had similar values to the company. This would especially suit someone with interests in some of the following areas: veg/vegan, animal rights, environmental/eco/recycling etc, human rights, gender politics, sex positive etc.
Pay will vary depending on the person but will need to be in the USD$8-15/hr bracket.
I look forward to hearing from you!