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Virtual Assistant Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
De Vindt is an online jewelry company specialized in offering ethical jewelry. De Vindt produces high quality fine jewellery using ethical diamonds and gemstones. We do this while at the same time making a positive contribution to the global environment. Working this way we improve the lives of our staff, customers and those around us in the community. In the optic to improve our relationship with our stakeholders, the person requested should have following requisites: - Experience in customer service and cold calling - Native Dutch and god level of english - A knowledge of Social media is pre - Knowledge of sectors as fashion, luxury and watches is highly preferred The virtual assistant will be in charge to be periodically in contact with stakeholders and media, supporting the social media strategy and monitoring the customer care webchat for the dutch customer. In applying to this job please mention the following ref VAD-De Vindt.
Skills: Virtual Assistant Cold calling Customer service Social Media Marketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Position Summary: As a Customer Service Representative you will be responsible for answering phones, greeting clients, scheduling appointments, data entry, taking payments, and general office duties. Position Requirements: - Expert at multi-tasking - Self-starter - Ability to prioritize daily tasks - Have an upbeat, customer service attitude - Excellent communication skills - Willing to take on new responsibilities - Excellent problem solving skills - Allocates own time efficiently - Ability to quickly learn new computer applications, proficient in Outlook and Microsoft JOB PURPOSE: The purpose of the collections representative is to contact customers when they are past due on payment of their accounts and ensure that their issues are resolved in order to make payment to AAP. DUTIES AND RESPONSIBILITIES: Daily contact customers who are 45 days past due or more Send accounts (as appropriate) to outside collections agency for collection Work to resolve issues for customers Work with accounting department to help with cash flow Daily contact 40-50 customers Make detailed notes on customers' accounts in order to help with collection KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of computer Ability to work with people Knowledge of customer service Ability to establish priorities and work independently Experience: One year minimum Customer Service and/or Collections experience. This opening is at our Branch office locations, hours will be 9:00am-5:00pm, Monday-Friday. Training will be provided at our Branch office location. Room for growth, something new every day!
  • Number of freelancers needed: 98
Skills: Virtual Assistant Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Possible 40 hours a week job for the right person. I will need you to answer phone calls and provide customers with top notch customer service. You will not only be taking messages but providing customers with the proper information and respond to emails. Im looking for leading and honest individuals part - time is accepted as well. Your will also be required to log your work into our systems so managers can track your work for auditing purposes. Must be able to work eastern standard time.
  • Number of freelancers needed: 9
Skills: Virtual Assistant Administrative Support Call Handling Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire an excellent customer service representative immediately. Team member must be: Extremely friendly Fluent in English Available to Answer Phone Calls on Demand Able to Schedule Appointments Capable of communicating with other team members via phone in order to serve clients. Willing to perform any other customer service duties as requested. A diligent worker Be familiar with inbound phone sales About Us We are a high end mobile auto detailing company in the US looking to hire someone to answer calls remotely and schedule appointments.
  • Number of freelancers needed: 3
Skills: Virtual Assistant Administrative Support Appointment Setting Call Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an online business looking for a VA to answer our phone calls and emails daily. You responsibilities include learning our system and addressing questions when clients are inquiring about our services. We are looking for someone to work with us for a minimum of 2 hours per day and if there was need the willingness to extend this time within the next few months.
Skills: Virtual Assistant Customer support English Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you the type of person who goes the extra mile to make someone smile (even if you don’t know them)? ** Do you genuinely enjoy helping people?… ** Is empathy your default reaction to hearing someone else's problem? ** Are you a great listener that can go the extra mile & help solve a stranger’s problem? ** Do you pride yourself in your uncanny ability to turn an angry stranger into a happy new friend? ** Do you have a deep passion for personal growth, life-long learning, spiritual expansion? ** If this sounds like more of a description of you than some boring job post... you may have just found a new home! We're Soul Space (from Las Vegas, Nevada) & we're on a mission to inspire & empower 1,000,000 people to manifest their own miracles by 2021… but we need your help! Soul Space is seeking an experienced, customer happiness specialist to join our growing team! As a customer happiness specialist your number one job will be to make sure that our customers are happy! You'll become the front line & the friendly voice of Soul Space, assisting our customers through technical issues to account issues plus anything & everything in between. We are a company that is all about personal growth & spiritual expansion, & we are looking for a team member who not only makes a difference in the daily lives of our subscribers who are seeking assistance, but who can flourish in their own personal journey as well. This is a fantastic job opportunity for someone who actually cares… & also for someone who can handle & embrace change & growth. As our Customer Happiness Specialist, you’re the essence of an extraordinary customer service. You love people & love to enrich their lives through dialogue about our products as well. Having a detailed knowledge, you’re not just serving information, but are also making recommendations & play an advisory role. You are the heart of our reputation, & ensure feedback flows to all teams in order to improve & innovate our services. And you spark customers with new ways to make their experience continuously better. Soul Space is aiming to be the gold standard for customer support in the personal development industry. We will only hire the warmest and the most positive, genuine and dedicated people to represent our company. REQUIREMENTS ========== Experience REQUIREMENTS ========== • Proven customer support experience • Track record of positive customer satisfaction • Excellent communication skills (both written AND verbal) • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • High speed internet access • Typing speed 55+ word per minute • Bonus: Proven virtual assistant experience. We're not only looking for the person with the right background, but the right personality to succeed and be an integral part of our growing team. This is JUST AS IMPORTANT as the experience. ========== Personality REQUIREMENTS ========== • NO EXCUSES -you are someone who doesn't waste time giving excuses. You see the problems, and moves past complaining straight into finding a solution and supporting our customer. • DAMN GOOD COMMUNICATOR - you understand how to speak with people in an empathetic and non-condescending way, but can still be firm if and when the situation calls. • OUTSTANDING ENGLISH – your written English and communication skills are so good that people would naturally assume you are a native English speaker. • SUPERB LISTENER - you can comprehend just as well as you speak AND believe that listening is just as important as speaking. • PATIENCE - high level of patience, or the ability to control and keep your temper under wraps…whatever comes first. • COMPASSIONATE - you are not a robot. You understand human emotions, feelings, thoughts, tendencies and know how to work it. You have a deep appreciation, understanding and openness to the variety of personalities and beliefs that people have and express. • OVERDELIVER – you go above and beyond the call of duty to make customers and prospects feel like they have a friend to reach out to at Soul Space if they need support. • PASSIONATE FOR PERSONAL GROWTH – you feel deeply passionate about this life journey you’re on and are on a mission to become the best person you can be. You LOVE learning, growing and expanding spiritually and have a knowledge and deep appreciation for metaphysics. • TEAM PLAYER - you understand that we're a team and customer satisfaction is a company and department KPI NOT an individual accolade.  If you're still reading this post then you may have just found your new home! =============== CRITICAL INFORMATION =============== To review the rest of this job post, and to assure your application is reviewed, please download the attached document which gives more details about application instructions, our hiring process, what happens after, + tips to WOW us.
Skills: Virtual Assistant CRM Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
- Reply to customers with personalized messages on social media platforms - work 3 times a day for about 1-4 hours with a 4-8 hour break in between work time. General work hours will be 8am, 1:00pm, and 11pm central USA time. - Highly reliable, and willing to respond at all hours of the day -Available to use remote-desktop-programs -Good at speaking english -Effective communicator -Work 7 days a week
  • Number of freelancers needed: 2
Skills: Virtual Assistant English
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Hi there, I run an ecommerce business in Australia. I will be away on the 13th of January to the 3rd of February 2016 and require someone to take phone calls Monday to Friday - SYD time, UTC/GMT + 11. Also - Answer emails within an hour (of 9am to 5pm) business hours (SYD time) during business days (Mon to Fri). The phone calls will come through Skype and they will require helping people place orders online, write up invoices and answer general questions that people have. You will be trained on everything you need to know - We have been in business for a while and about 99% of all questions are the same - I will explain these to you and what you need to say, If you don't know tell the customer you will get back to them and email me - I will explain what to do and you can then inform the customer on the next business day. There won't be many phone calls during January - maybe only 1 a day in fact! It is more the emails and keeping up with customer requests which will be important. There will also be some Admin/assistant work needed to be done, organising orders on a shared folder and emailing potential clients to help with finding new business And chat support requests which come through the website. (Again not very many at this time of the year) I require some one that is EXTREMELY RELIABLE and if all goes well there will be more work very soon for customer service as we will be growing the business this year and will need to hire someone full time anyway. Fluent English is a must, a kind/understanding nature is also very important so we can help customers in the best way we can. And an initiative to solve small problems (However as mentioned I will be there to help) During this time, I will be contactable through email if you need any further assistance, however before I am away you will be trained in everything you need to do for this these dates mentioned. Thank you for your time. Cheers Dean.
Skills: Virtual Assistant Administrative Support Call Handling chat support
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