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Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you the type of person who goes the extra mile to make someone smile (even if you don’t know them)? ** Do you genuinely enjoy helping people?… ** Is empathy your default reaction to hearing someone else's problem? ** Are you a great listener that can go the extra mile & help solve a stranger’s problem? ** Do you pride yourself in your uncanny ability to turn an angry stranger into a happy new friend? ** Do you have a deep passion for personal growth, life-long learning, spiritual expansion? ** If this sounds like more of a description of you than some boring job post... you may have just found a new home! We're Soul Space (from Las Vegas, Nevada) & we're on a mission to inspire & empower 1,000,000 people to manifest their own miracles by 2021… but we need your help! Soul Space is seeking an experienced, customer happiness specialist to join our growing team! As a customer happiness specialist your number one job will be to make sure that our customers are happy! You'll become the front line & the friendly voice of Soul Space, assisting our customers through technical issues to account issues plus anything & everything in between. We are a company that is all about personal growth & spiritual expansion, & we are looking for a team member who not only makes a difference in the daily lives of our subscribers who are seeking assistance, but who can flourish in their own personal journey as well. This is a fantastic job opportunity for someone who actually cares… & also for someone who can handle & embrace change & growth. As our Customer Happiness Specialist, you’re the essence of an extraordinary customer service. You love people & love to enrich their lives through dialogue about our products as well. Having a detailed knowledge, you’re not just serving information, but are also making recommendations & play an advisory role. You are the heart of our reputation, & ensure feedback flows to all teams in order to improve & innovate our services. And you spark customers with new ways to make their experience continuously better. Soul Space is aiming to be the gold standard for customer support in the personal development industry. We will only hire the warmest and the most positive, genuine and dedicated people to represent our company. REQUIREMENTS ========== Experience REQUIREMENTS ========== • Proven customer support experience • Track record of positive customer satisfaction • Excellent communication skills (both written AND verbal) • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • High speed internet access • Typing speed 55+ word per minute • Bonus: Proven virtual assistant experience. We're not only looking for the person with the right background, but the right personality to succeed and be an integral part of our growing team. This is JUST AS IMPORTANT as the experience. ========== Personality REQUIREMENTS ========== • NO EXCUSES -you are someone who doesn't waste time giving excuses. You see the problems, and moves past complaining straight into finding a solution and supporting our customer. • DAMN GOOD COMMUNICATOR - you understand how to speak with people in an empathetic and non-condescending way, but can still be firm if and when the situation calls. • OUTSTANDING ENGLISH – your written English and communication skills are so good that people would naturally assume you are a native English speaker. • SUPERB LISTENER - you can comprehend just as well as you speak AND believe that listening is just as important as speaking. • PATIENCE - high level of patience, or the ability to control and keep your temper under wraps…whatever comes first. • COMPASSIONATE - you are not a robot. You understand human emotions, feelings, thoughts, tendencies and know how to work it. You have a deep appreciation, understanding and openness to the variety of personalities and beliefs that people have and express. • OVERDELIVER – you go above and beyond the call of duty to make customers and prospects feel like they have a friend to reach out to at Soul Space if they need support. • PASSIONATE FOR PERSONAL GROWTH – you feel deeply passionate about this life journey you’re on and are on a mission to become the best person you can be. You LOVE learning, growing and expanding spiritually and have a knowledge and deep appreciation for metaphysics. • TEAM PLAYER - you understand that we're a team and customer satisfaction is a company and department KPI NOT an individual accolade.  If you're still reading this post then you may have just found your new home! =============== CRITICAL INFORMATION =============== To review the rest of this job post, and to assure your application is reviewed, please download the attached document which gives more details about application instructions, our hiring process, what happens after, + tips to WOW us.
Skills: Virtual Assistant CRM Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
- Reply to customers with personalized messages on social media platforms - work 3 times a day for about 1-4 hours with a 4-8 hour break in between work time. General work hours will be 8am, 1:00pm, and 11pm central USA time. - Highly reliable, and willing to respond at all hours of the day -Available to use remote-desktop-programs -Good at speaking english -Effective communicator -Work 7 days a week
  • Number of freelancers needed: 2
Skills: Virtual Assistant English
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Hi there, I run an ecommerce business in Australia. I will be away on the 13th of January to the 3rd of February 2016 and require someone to take phone calls Monday to Friday - SYD time, UTC/GMT + 11. Also - Answer emails within an hour (of 9am to 5pm) business hours (SYD time) during business days (Mon to Fri). The phone calls will come through Skype and they will require helping people place orders online, write up invoices and answer general questions that people have. You will be trained on everything you need to know - We have been in business for a while and about 99% of all questions are the same - I will explain these to you and what you need to say, If you don't know tell the customer you will get back to them and email me - I will explain what to do and you can then inform the customer on the next business day. There won't be many phone calls during January - maybe only 1 a day in fact! It is more the emails and keeping up with customer requests which will be important. There will also be some Admin/assistant work needed to be done, organising orders on a shared folder and emailing potential clients to help with finding new business And chat support requests which come through the website. (Again not very many at this time of the year) I require some one that is EXTREMELY RELIABLE and if all goes well there will be more work very soon for customer service as we will be growing the business this year and will need to hire someone full time anyway. Fluent English is a must, a kind/understanding nature is also very important so we can help customers in the best way we can. And an initiative to solve small problems (However as mentioned I will be there to help) During this time, I will be contactable through email if you need any further assistance, however before I am away you will be trained in everything you need to do for this these dates mentioned. Thank you for your time. Cheers Dean.
Skills: Virtual Assistant Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am the owner of a small, award-winning house painting business (www.natikpainting.ca). I am looking for someone to answer customer emails, and send quotes/invoices over email using templates (data entry). ** Must be professional and fluent in written English. ** Must be conversational in oral English (for speaking to me). Required tasks: - Answering Email - Template data entry to produce quotes and invoices in email form and send them. Required software: - Web Browser (Gmail + Google Docs). I have attached a sample quote. We use a Google Spreadsheets (similar to Excel) to make the invoices and quotes. Hours: - Required: ~30-45 minutes a day. Meet me over a phone call (in the early morning or late evening, Toronto - Canada time) to receive data for quotes and invoices. Fill in the Google Spreadsheets and email them to clients (approx. 1-2 emails a day). - Required: ~15 minutes a day any time during the day. Respond to new customer emails asking for missing info (we need 4 pieces of data from customers). - Optional ~15 minutes day (okay if not possible for you): On-call support for me, calling you when I need something emailed, during hours that work best for you.
Skills: Virtual Assistant Customer service Data Entry Email Handling
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We are looking for a VA who can help us with the following research in Portuges: We are arriving with 3 people in Recife on Feb. 4th and have flights leaving back home from Salvador on 21st of Feb. We have the following plans but would be a little flexible as well: 4th-6h or 7th: Recife 6th-10th Salvador 10-14th Morro de Sao Paulo 14th - 21: Open for suggestions We are looking for a nice, modern and air conditioned flat or house to flat. A pool would be nice but is no must have. Since we noticed that prices on the international sites are very high, we would need a compatible, portugues speaking VA to find us an accomodation at a fair price. One week rental could also be consindered if neccecary. The accomodation needs a minimum of 2 bedrooms, better 3.
Skills: Virtual Assistant Internet research Travel Planning
Fixed-Price - Intermediate ($$) - Est. Budget: $20 - Posted
Hi, Please mention 'VA' on the top of your application so I know you've read this. I need a virtual assistant to help me manage clients for my business. You need to be fluent in English, friendly and professional. It's a simple job really and I'm willing to work long-term with someone who can really deliver. Please get in touch. Thanks. Regards, Vishesh
Skills: Virtual Assistant Communications Content Writing Customer service
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
The Virtual Support Assistant (VSA) will work from home and will be provided a VoIP phone to the new employee to use for call management. They will also be provided a laptop PC. Although the company is located in Sterling, VA, this job is geared those working from home. The VSA will have these responsibilities: * Answer all corporate calls and direct them to the appropriate person * Be familiar with DMT products so they can direct sales and support calls to the appropriate parties. * Check for support emails and direct them to the appropriate support person within DMT. * Email correspondence to customers to arrange site visits and to notify them of future upgrades. * Support general administrative functions as is necessary. The person answering this notice should be personable and have a good presence on the phone. Spanish and French language skills are also considered valuable. Due to the nature of the work performed at DMT, USA Citizenship is required. No applicant with a criminal record can be hired. DMT may require a phone interview before hiring anyone. This is temporary position. Number of hours a day expected will be between 4 and 6 hours. DMT may decide withdraw this post at anytime.
Skills: Virtual Assistant Customer service Data Entry Microsoft Excel
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
You will answer telephone calls /web chat / twitter / facebook requests for Taxis, Minibuses and Bus transport . The requests can be from anywhere in the world but mostly from the UK. Main language will be in English so a high standard is required. You will be interviewed in English. You will take booking requests and give quotes using the company systems and enter the booking on that system. You will then take the money by credit card via the company system before authorising the booking You will then transfer the booking to the driver system and issue the job to the nearest driver. Cover is required 24/7 so we expect to employ up to 6 staff. The first 2 will start immediately Any questions, please ask. This is a permanant position.
  • Number of freelancers needed: 4
Skills: Virtual Assistant Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
At its core, UBot Media is a company dedicated to making building marketing and web automation software easy for anyone. Our community is a very important aspect of how new and experienced users work together to solve problems and improve their skills. We are looking for a fluent and careful English speaker (non-native is fine) who can successfully moderate, interact, and direct conversations related to UBot Studio's functionality, as well as the culture of programming. This community manager should mainly direct the conversation, giving helpful advice or suggestions and moderating unhelpful advice or negative comments. This position will require some knowledge of the software to be learned over time. It also requires some understanding of marketing, and how to think creatively about questions. When in doubt, the community manager will need to determine what questions need sent to the rest of the UBot Media team and what questions can be ignored, and their level of importance. Someone who wants to grow over time and become a bigger part of the UBot Media team would be ideal. Currently this position should only require around 10 hours of work each week, divided around 1-2 hours per day on the forum and a few minutes checking into chat groups regularly.
Skills: Virtual Assistant Automation Internet Marketing Online Community Management
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