Voip Software Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Please read the description listed before submitting your application. Requirements: -Technical competence (understand software, hardware, networks, etc), MS Office and English proficiency - Excellent communication skills. Someone who is able to convey information to customers clearly and properly. - Team player, Punctual and Dependable - Ability to learn and follow protocol and guidelines. - Willing to gain Product Knowledge; understand its features and confidently present these as benefits to our customers. - Experience in a fast-paced startup environment. Call center experience, knowledge in VOIP and predictive dialer and experience in marketing, customer support and sales is a plus. - Working computer with high quality headset. RESPONSIBILITIES: - handle sales and other customer enquiries/complaints. - assist customers via chat, call or email in speedy and accurate manner. - provide follow-up actions when needed. - take ownership of customer disputes and manage the issue from start to finish. - attend training sessions and continuously improve knowledge and skills. - ensure that all information entered into the system software is complete and accurate. - work on tasks/projects assigned to you not stated in this agreement. Wired internet connection is required on this job. Freelancers using WIFI and plug-it/internet stick do not need to apply. Work hours will be anytime in between 7AM to 7PM PACIFIC TIME for 8 hours a day, depending on agreement at an initial hourly rate of $5.00 including Upwork Fees. Please update your Upwork profile or send an updated resume (if needed) to help us evaluate if you are fit for the job.
Skills: VOIP Software Administrative Support B2B Marketing BPO Call Center
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
With the fast growth of our company, we are in need of computer savvy, highly technical personnel well versed in Help Desk positions willing and eager for personal growth and development. If you are looking for a long-term, full time, home-based position in IT, this is the job for you. To be successful in this position, we are looking for employees who: *HAS GREAT CUSTOMER SERVICE SKILLS AND PREVIOUS IT HELP DESK EXPERIENCE *At least a LEVEL 2 position in a Philippine BPO company. *Troubleshooting capabilities for most Windows operating systems and networked printers (Win XP to 8) *HIGH SELF-INITIATIVE AND INNOVATION If you do have these qualifications, we would absolutely like to have you on our team. Compensation wise, we offer THE BEST PACKAGE in the market: *Starting salary of $3/hr, to be discussed and assessed with the management. *Full Tech Set-up including SSD-equipped ACER laptops, ASUS monitors, Yealink VOIP phones, Plantronics Headset, QOS Routers, Internet Reimbursement *Mandatory benefits in the Philippines including SSS, Philhealth, PAGIBIG plus an HMO And our best offer yet! *We offer a 2-3 weeks trip to the Chicago office and tours every year to 2-3 of our best remote employees from around the world. *After 3 years into the company, you are given the chance through performance deliberation to migrate to the US together with your family, all sponsored by the company. *Another year afterwards, the company may even sponsor for your greencard in the US. Interested? Apply with a short summary of your technical expertise and if shortlisted, you will be asked to be ready for a Skype interview. We need THE BEST people in our diverse and continually improving team. ww.jexet.com
Skills: VOIP Software Active Directory Customer service Customer support