Zendesk Jobs

23 were found based on your criteria {{ paging.total|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Monitor live chat for potential and current customers Assist with setting up websites, transferring sites, domain names, etc... Monitor server bandwidth, individual customers' bandwidth etc... Make minor updates to hosting webiste, post on site's blog, facebook and twitter This is just a brief description of what will be required.
Skills: Zendesk chat support Customer support Email Technical Support
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need someone who is based in the UK - ideally the North West of England, to set up Zendesk for the company I work for, BODA SKINS. We would then need the individual to come in for half a day to do training for our customer care team.
Skills: Zendesk
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We're looking for a Customer Service Representative for our business with experience using Zendesk. Your responsibilities: - Respond to customer inquiries via email, chat, and possibly telephone in an efficient and effective manner - Evaluate, troubleshoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - Excellent verbal and written communications skills - Strong customer service experience - A complete Upwork profile - Experience using Zendesk and zendesk macros. - References or an established reputation on Upwork preferred ... Your responsibilities: - Respond to customer inquiries via email, chat, and possibly telephone in an efficient and effective manner - Evaluate, troubleshoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - Excellent verbal and written communications skills - Strong customer service experience - A complete Upwork profile - Experience using Zendesk and zendesk macros. - References or an established reputation on Upwork preferred
Skills: Zendesk chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Responsibilities: Deliver a high level of customer support for Grindr users Support customers via Zendesk Articulate technical issues and provide instructions to Grindr users via easy-to-follow written communication Requirements: Must have 1-2 years as a Customer Support Agent Excellent English reading and written communication skills Ability to work independently Ability to work a flexible schedule (30-40hrs per week) Be able to commit to at least Saturday and Sunday UK daytime shifts Previous experience reporting into a remote office/manager is a plus Comfortable with using technology -- IM, Skype and email -- as a primary form of communication Familiarity with iOS and Android Prior experience with Zendesk is a huge plus! ... Responsibilities: Deliver a high level of customer support for Grindr users Support customers via Zendesk Articulate technical issues and provide instructions to Grindr users via easy-to-follow written communication Requirements: Must have 1-2 years as a Customer Support Agent Excellent English reading and written communication skills Ability to work independently Ability to work a flexible schedule (30-40hrs per week) Be able to commit to at least Saturday and Sunday UK daytime shifts Previous experience reporting into a remote office/manager is a plus Comfortable with using technology -- IM, Skype and email -- as a primary form of communication Familiarity with iOS and Android Prior experience with Zendesk is a huge plus! Additional Information: This is a full-time remote contract position and is not eligible for benefits.
Skills: Zendesk Customer service Customer support Email Handling
Hourly - Expert ($$$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
I need someone to help me set up my companies Zendsesk profile. I want to be able to send automatic email responses. Maybe you could help me learn what else I should do with it.
Skills: Zendesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This person will help us respond to customer issues from our members and also from kids activities providers that we work with in the New York City area. About You: - Has extensive experience using ZenDesk for customer support including using templates - Fluent in english with strong written skills, including a positive, friendly style of writing since you will be representing a beloved brand for parents and children - Is fastidious, reliable, and organized - Experience with using Salesforce cases and templates is a plus, but not required - Experience with using Intercom is a plus, but not required Initial project estimations are based on a trial contract which will be renewed based on our need and your performance.
Skills: Zendesk Customer support Salesforce.com
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Clearing cache and cookies, downloading software and video players) • Weekly Customer Service reporting Efficiency in the following skills are mandatory: - Organized - Customer Relationship - Results orientated - Data entry - Positivity - Writing skills and experience You have outstanding skills using the following applications • Zendesk • Infusionsoft (we use Infusionsoft as our CRM, Ecommerce and some membership website functionality) • Clickbank (we use this as Ecommerce) • Wishlist Membership – (Membership) • Wordpress – (Blog) • PayPal – (Ecommerce) In your cover letter, include: - Your bid - Your qualifications and experience in a Customer Service Rep - Any other skills and experience you have that you think would be a bonus to us having you on board with our team.
Skills: Zendesk Administrative Support Call Handling chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Seeking : A Switched On, Responsible Team Player. Flexible Hours and Infinite Opportunity to Progress. This person will service our existing USA and Canadian Clients so preferably a central location would suit best. We will pay a fixed price for a max number of hours, over and above that, if required, will be paid separtely We are a rapidly expanding global vendor of cloud based software. We are seeking a team player to join our company as a software support and client relationship person. This is an excellent opportunity for you to join a great team and expand your skills within a flexible and forward thinking company. We are customer focused and uncompromising in ethical standards. This role will ensure that our clients are being maintained, nurtured and supported according to our company ethos. • Working from home is possible • There is the potential to move into other areas of the organisation Ideally, you will have: • Exceptional communication and time management skills; be able to multitask and work efficiently. • Relationship management skills to build sustainable relationships of trust through open and interactive communication • Strong presentation skills • Desire to proactively learn our system and new skills • General Microsoft Office skills and be familiar with web technologies and applications
Skills: Zendesk Customer support English Grammar English Punctuation
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Are you: -Working from home -Independent -Looking for a full-time job -Able to write impeccable English -Wanting to upgrade your remote working skills -Willing to learn the ins-and-outs of our product? If so, we welcome your application! We are an e-commerce company that receives dozens of e-mail leads every day. Your job will be to respond to these leads by quoting the right prices, answering simple questions, and entering the customer information in our CRM database. You will also need to escalate emails to us when warranted. We are looking for somebody who can assume more responsibility as time goes on, with a commensurate pay increase. Please submit your application through Upwork and answer all questions. All payment and initial milestones will be processed through Upwork. This is a long-term commitment, so please apply only if you’re in it for the long haul. Thanks a lot! Mike
Skills: Zendesk Customer service Customer support Email Handling