Zendesk Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This person will help us respond to customer issues from our members and also from kids activities providers that we work with in the New York City area. About You: - Has extensive experience using ZenDesk for customer support including using templates - Fluent in english with strong written skills, including a positive, friendly style of writing since you will be representing a beloved brand for parents and children - Is fastidious, reliable, and organized - Experience with using Salesforce cases and templates is a plus, but not required - Experience with using Intercom is a plus, but not required Initial project estimations are based on a trial contract which will be renewed based on our need and your performance.
Skills: Zendesk Customer support Salesforce.com
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You will need to handle email and telephone assistance to help our customers to use our product. This position is REMOTE, you will work from 8am to 1pm EST Time. You will need to use our own computer to connect on our support interface. We will provide you a VOIP phone. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge of Google Drive and Help Desk software is a plus
Skills: Zendesk Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Customer service and marketing work for an ecommerce business. basic web design, zendesk, and social media. can be done remotely. Will need to be a self-starter. ... Will need to be a self-starter. Make sure that zendesk has 0 messages every night is the bare minimum- if there is chemistry, we will add more tasks.
Skills: Zendesk Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Attention: Please pay attention - we are looking for support worker who have New Zealand Australian accent - any of this. Strong customer support with selling skills (advanced verbal communication is a MUST). It is for e-Commerce shop. Work volume is low. Daily volume: 4-7 chat requests 4-7 calls 4-7 buyer emails / tickets: 3-5 inquiry emails: Work from Monday to Friday NZ business hours. Check business hours before applying. Quote according to the work volume. NOT HOURLY PLEASE. Becuase hourly does not work for this project. The requirement is to be online on the computer, however chat, calls emails are taking 3-4 hours total daily, the rest hours is required to be online in front of the computer. We will shortlist only candidates who do also other customer support freelance jobs.
Skills: Zendesk Customer service Customer support Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone who can manage the customer support branch of my e-commerce business via ZenDesk. You will be performing basic customer support tasks such as responding to customer emails, order updates, general inquiries, etc.
Skills: Zendesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a Zendesk customer support agent. You need to have perfect English, great reviews for previous work. ... Send me your resume. You need to have previous experience with zendesk and clickbank - at least 1 month
Skills: Zendesk ClickBank English