Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We have an online store and need a call center to respond to occasional inquiries and/or to place orders online for customers who prefer to call by phone. We are looking for shared agents as our order volumes are very low. Expect 2-10 inquiries/orders a day. We hope you will grow with us as we grow. Call center must be based in Pakistan or have a dedicated local Pakistan number for our business. No individual freelancers please, only call centers
Skills: Customer service Customer support Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi we need someone to come on board to assist with daily operation of our ecommerce business in Australia. Ability 1) able to learn and understand manuals and quickly 2) have good written english skills Daily task would include 1) organising shipments to be dispatched via our freight system 2) ability to document processes for operations 3) answering customer service questions We will provide training and start you off slowly with training on using freight systems and eventually on customer service programs and answering questions.
Skills: chat support Customer service Customer support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company is focused on empowering Filipinos to become world class freelancers. We do this by providing support in our Facebook groups, website blog posts, and online courses and webinars. As we continue to grow, we're looking for a Community Manager to oversee our Facebook group of 12,000 members. The person we're looking for should - be a self starter that is proactive and does not require constant supervision - looking to inspire others with their own freelance experience - have at least 100 hours worked on Upwork (preferred) - fluent in Tagalog and English - have basic business knowledge You will be responsible for: - Approve members joining group - Approve, delete, and ban pending posts to the group - Create posts 3-5 times a week that encourage discussion and engagement - Respond to posts with comments/advice/input - Refer members to free courses, blog posts, and pages on the main website as appropriate You should also be able to: - Come up with ways to increase member growth - Come up with ways to increase existing member engagement - Come up with ways to encourage group members to enroll in courses and club membership
Skills: Customer service Social Media Management
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 30+ hrs/week - Posted
Hi freelancers, We need someone to call on Indian online sellers - 5000 to 7000 contacts(English - Hindi). Must be finish in a week, calling from 9 am to 7pm IST. We will pay for skype unlimited calling plan or mobile bill. Task: calling the numbers and convince sellers to register on our website and list their products. Please visit the website first so you can get an idea
Skills: Administrative Support BPO Call Center Call Center Management Call Handling chat support Cold calling Customer service Customer support Data Entry Phone Support Telemarketing Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
We want to provide the ability to our customer to be able to reach us at anytime of the day or night and have their inquiries answered. The channels of communications will be mainly through Facebook messages, Online Chat and Emails. The person hired will be receiving the access to the information necessary to make it possible for them to assist the customers.
Skills: chat support Customer service Email Etiquette Email Handling English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello team, We are about to launch our dating site website (Just adding some final details) and we are looking for freelancers who 1.can take care of how to questions via email and chat. This is going to be an offline position so you will not take or make calls, just either support chat or support emails, we already have a team of people taking care of the date part, since we are working with adult content we demand all our employees to be 18 or plus years old so if possible for you please attach with your application a copy of 2 goverment issued photo IDs (both sides please), this could be scan or if your picture is in high quality it could be like that. We expect a high volume of people so this is a full time position, working hours will be a 8 hours shift and please add your preference like morning(office hours) Afternoon or Midnight shifts site will be 24/7 we really expect to grow with you and to hear from you all, sorry for those unreply applications we hope to open more positions in the future, thank you and good luck.
Skills: chat support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
A guest concierge role across 4 properties, in a young hotel group in Sydney: Primarily dealing directly with guests, as well as guest booking administration and sales. - Phone support / Email requests / Zendesk support - Zopim Live chats - Booking changes/Modifications - Property Management System updates Secondary role, may involve research tasks into events occurring and groups visiting Sydney.
Skills: Administrative Support Customer service Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description: Provide multi-function type of support (chat, phone, email) Diagnose and Resolve issues using Web-based tools Use CRM based software tool to address customer concerns Qualifications: Excellent Spanish or Chinese speaking and writing skills Previous Call Center experience is a plus but not required Basic PC Knowledge Customer Service Skills Must be willing to be trained on
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We’re looking for experienced teachers who love working with children and making learning fun. Along the way, 51Talk will assist you with free professional development training and help you become the best teacher you can be. In order to join our community, you should also have the following: ● Bachelor's Degree from a 4-year college / university - preferably in Education, Communication or relevant language-related degrees accepted for the LET (Licensure Examination for Teachers) ● Experience teaching K-12 ● Excellent social skills, professionalism and patience ● Available to teach an average of 16 hours per week whenever you’re available during the following times: ○ 7pm-11pm PHST (Monday to Friday) ○ 9am - 11pm PHST (Saturday and Sunday) Because you’ll be teaching online from your home, you’ll need your own computer and a good internet connection. All of our classes are conducted 1-on-1 via our virtual online classroom. Working at home is pretty simple, just make sure you have: ● A desktop or laptop (Windows 7 or above) with a dual-core processor or better (Intel or AMD) and 2GB RAM or better ● DSL internet connection - 2mbps or better ● A headset - with noise cancelling features ● An HD webcam ● And, most importantly, a quiet, clutter-free and well-lit teaching environment / space in your home. Please indicate Skype, Mobile Number, Teaching Experience (if any), Country/State residing (for North American).
Skills: Administrative Support Appointment Setting Call Handling Cold calling Customer service Customer support Data Entry Email Handling English Grammar English Spelling english tutoring Internet research Microsoft Excel Microsoft Word Phone Support Sales Teaching English Telemarketing Telephone Handling Virtual Assistant