Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Operations Role
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
About US: Our website name is: http://www.vbridal.com/it/. The main product is wedding dress. Job Requirements: *Have good sales skills. *Have a friendly/good way to answer customers inquiries which can make customers feel pleasant and more willing to place the order *Good at suggest additional items, cross sell, up sell. *Provide excellent customer service to let the customer have a good shopping experience. IDEAL CANDIDATE: •Native Itlian Speaker. •Customer Service experience is preferred •Past retail or direct sales experience will be considered an asset •A typing speed above 60 WPM (Words Per Minute) • Strong personal computer usage and Internet proficiency skills • Excellent written communication skills - using proper grammar with smooth flow • Demonstration of self-motivation and results-orientation.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to add someone new to the team to take on many of the office administrative/customer service duties. This would initially include order entry, invoicing, basic customer service, and office administrative tasks. After a thorough training regimen, we anticipate this position's responsibilities will grow into light bookkeeping and assisting in other accounting functions. We are looking for someone who can work well within our tight knit team. Motivated Learners. We are looking for someone who is eager to learn and retain information during the training process. After the training period is over, we intend for this position to take ownership of their tasks and duties. Customer Champions. Part of this job will be customer facing with our established accounts. We are looking for someone who can effectively communicate and represent our company when interacting with the customer. Detail Masters. Attention to detail is extremely important in this position. We are looking for someone who possess a keen eye for detail and has demonstrated that in previous experiences. Job Qualifications: Must possess strong computer skills. Microsoft Office proficiency is a must. Experience with an ERP (Microsoft Dynamics) is preferred. Experience with office equipment, copy machine, phone system, filing, etc. Strong communication skills written and verbal Bookkeeping experience is preferred Experience working in an office environment/similar role is preferred College degree is preferred
Skills: Customer service Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. N:B Compensation is $24/hr and $24/hr during training.
Skills: Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Representative We have an immediate opening for a call center representative. Duties will include: -Answering calls and handling customers who has suffered hail damage. -Scheduling appointments for estimates and repairs -Making outbound calls to customers regarding their repairs. -Using scheduling software. -The ability to work well under pressure and handle multiple tasks at once. -Attention to detail and great phone presence. -Answering phone calls with a friendly, calm, and collected tone and delivering a great phone presence. Qualifications: -Must have some sort of customer service experience, preferably in a call center setting. -Must be Bilingual -Experience in the automotive industry or with auto insurance is preferred but not required.
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
You need strong technical skills to create PDF guide on how to use a popular online website. You create a guide which shows people who are not so technically inclined on how to use a registration classified website.
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We are lanching a new Motion Control for one of our clients in Dubai.(You must be based in Dubai for this job) This will involve the installation of our hardware and software solution in one of the retail shops in Dubai. The project will involve installation of computer preloaded with our hardware on site. Connecting computer to a camera hardware we will be shipping. And then basic testing and overall installation of the solution in a usable state on site. We are looking at launchin the solution around the 15th of August 2016. Installation site will be inside Dubai itself. Candidate will have to visit site several times as and when the installation and testing would be required to be undertaken. We shall be paying on a per call basis. You need to have knowledge of basic IT skills such as working with windows OS, different softwares, connecting USB based hardware and troubleshooting. As we are undertaking several projects in Dubai this could turn into a more long term engagement on the basis of your performance.
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Hello, Hope you are doing ok! I am looking for a Chinese based assistant for the following tasks. Short story : I have placed an order with a supplier and paid 30% deposit. The communication with the factory was excellent however once I transferred the money the sales rep has become very passive, she does not reply to my emails and so on. I sent them the money 2 weeks ago (and emailed the bank confirmation) and since I had only 1 email from the sales rep and she said that the mass production has been started. I am not entirely sure whether is true or not and why it was delayed a week but things have got so slow from her side. I can’t afford more delays on these products because I want them to be ready for Q4. Also I need some more details about box sizes and packaging. So I need somebody in China who would be able to contact the factory and speed things up, get another sales rep if needed and we need to get the information we need as quick as possible because I will have to schedule these items for shipping with other products from another factory. Following tasks need to be taking care of : - Get contact with factory and ask for required product details such as product dimensions, packaging details, carton dimensions and weight. I have the details of the main product however I ordered other items with smaller quantities. - The production time they asked was 45 days. We need to make sure that they can deliver the products within this time frame. - They put inserts in our main product with our logo and some texts on it but they need to send me the layout or format of the insert. Or just the size, for instance A4 paper or A5 or whatever. - I will arrange an inspection for the goods before shipping so I need a contact detail which I can pass to the inspection company - Speed things up. The assistant needs to call them every week to make sure production is going ahead. - To support any communication between me and the supplier I reckon it is about about a 15 hour job in total and mainly talking on the phone with the supplier and emailing with me and the supplier. The aim is to speed things up. Hope you can arrange somebody with a reasonable price tag. Thank you Regards Norbert
Skills: Logistics & Shipping Negotiation Order processing Product Descriptions Product management Purchasing Management Sourcing Supply chain management Virtual Assistant