Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
• General Information and consulting – • Account setup - Brand registration – • Manual and bulk inventory upload – • Customer Service in German native language – • Developing policies and processes – • Product listing creation from scratch in English, German • Product listing translations from/into German, English • Product promotions and pricing strategies – • Reputation management – • Ethical verified and unverified purchase product reviews – • Return Management – • Provide information about products and services • Take orders, calculate charges, and process billing or payments • Review or make changes to customer accounts • Handle returns or complaints • Record details of customer contacts and actions taken. • Fulfillment • Review and select standard responses for answers or solutions • Accountable for sales/customer service in Amazon Germany • Monitor inventory, after sales invoice colmex, cloud base system for invoicing. • English speaking is a must • 2-3 hours a day.
Skills: Administrative Support Call Handling Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Excellent communication abilities and data entry skills are essential. - Receives and places telephone calls. - Maintains customer records by updating account information. - Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Number of freelancers needed: 10
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; - Opens customer accounts by recording account information. - Maintains customer records by updating account information. • Add products to our online stores • Respond to customer emails • Communicate online with customers via live chat or through phones
  • Number of freelancers needed: 6
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Utilize the customer support software to assist callers with updates to projects, change billing information, redefine statement of work, or receive a call back from a sales agent.
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Professional Summary : Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish goals. Skills: * Strong communication skills * Ability to work under pressure * Proficient in Microsoft Excel, Word, Outlook ,PowerPoint ,QuickBooks,Lawson, and Act. * Ability to type 75 WPM * Dependable,organized, and detail oriented. * Motivated,accurate, and a team player.
  • Number of freelancers needed: 80
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a full time to join our growing team who: 1. Is available for 8 hours per day. Is able to handle constant calls and retain customers at a level of over 80% 2. Must be able to multi-task and notate important information 3. Has worked in a customer service setting or a similar customer-satisfaction job. 4. Has a solid command of the English language. 5. Must have a computer and a quiet working environment. 6. Internet wire connection of 2mb or more. (No wireless or a Data card can be used) You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at www.speedtest.net 7. Headset: This is to ensure proper phone behavior and call quality. 8. Must be able to work Australian Eastern Standard time from 10am - 5pm Candidates who have had experience from the following companies are preferred: JustFab Group - Fabletics, Shoe Dazzle, Just Fab, F2 The Honest Company Adore Me How to apply To apply, please respond with the following: 1. Your customer service experience and why you have excelled in past roles 2. Your speed test from www.speedtest.net 3. We are an e-Commerce fashion company based in Australia that deals with fast fashion and your core responsibility is to make sure that our customers are retained in our subscription program.
  • Number of freelancers needed: 3
Skills: Administrative Support Call Handling Customer service Customer support Email Handling Phone Support Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need a customer service people to take over my campaign and take it to success
Skills: Customer support