Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an Amazon seller and are looking for a Superstar Customer Care agent. You will be answering customer emails via Amazon Seller Central, so experience with this platform is a big plus. We are willing to train the right candidate. You will also be answering phone calls which will be forwarded to you during CST business hours (blocks of time TBD). Preference given to candidates in the US. Must be a native English speaker with excellent verbal and writing skills. Shortlisted candidates will be given a customer service test and undergo a Skype interview.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
DUTIES & RESPONSIBILITY:Tracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered.Compiles, sorts and verifies data for accuracy.Contacts responsible parties or clients from other organisation to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the accounting Software, such as faxing or emailing confidently and positive attitude online from home.
  • Number of freelancers needed: 99
Skills: Creative writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are developers of http://jivochat.com, a software that helps website owners to chat with visitors on their sites. We have more than 100 000 websites using our product, mostly from Europe, USA and Asia. Right now we are starting to expand to the Latin America market, and we are looking for helpdesk support agents who are passionate about helping customers. The task is Tier 1 support at our website and handle incoming requests regarding JivoChat in English. The goal is to provide the best level support for each of our customers. Channels are live chat, phone, and a ticket management system. The job is to help customers install and start using our software, help solve arising problems, and motivate them to purchase the premium license. We require that our candidates: Fluent in English. If you speak Portuguese or Spanish it's a good differential!; Have general technical skills (Have above average computer skills, able to learn and test our product, resolve basic OS and other related issues); Familiar with web technologies (HTML/CSS: able to use browser console to monitor errors; able to understand javascript code); Have excellent communication skills; Able to manage their time and prioritize tasks (There will be at least 10 issues in your caseload at all times, so you will need to manage your time and adjust your priorities as your caseload evolves); Able to work remotely from home (High quality internet connection is needed); Have a strong wish to work in a team of software developers and learn new things Position type: Full time (40 hours per week) Location: Remote. If you are interested in this job - please let us know, and we'll schedule a Skype call to discuss the details.
Skills: chat support English Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to hire in the next 1-2 weeks. ---------------------------------------------------------------------------- We are Yael Consulting (www.yaelconsulting.com) an online marketing company that invests in & partners with existing eCommerce businesses. Working with our service partners, we provide the following services: 1) advertising - driving traffic to sites via Google, Facebook, Yahoo, Bing, etc. AND 2) conversion optimization - designing & getting traffic to convert into sales You would bring in #3 - web dev - building & maintaining eCommerce websites We are scaling up in our eCommerce partnerships, and need 1-3 web developers, or a small, lean firm that we can trust to CONSISTENTLY deliver & perform. Our company is completely remote - we're putting together an international web dev team that can work in shifts so we can have an effective & efficient technical team working round the clock. Requirements: -Full-stack web developer -EXPERIENCED in building & maintaining various eCommerce platforms (Wordpress, Shopify, Magento, Squarespace, etc.) -HTML, CSS, javascript, APIs -Understands how to build lean, modular, responsive sites - mobile & desktop -Ability to learn on-the-fly what is needed to get the job done -Strong team player and problem-solver -Has a "do whatever it takes" attitude -GREAT at making deadlines - knows how to prioritize & be efficient with work -Passionate & driven - takes pride in building & maintaining successful web sites -Takes initiative to anticipate problems and keep the web dev process running smooth -EXCELLENT at communicating and PROMPT/RESPONSIVE: ESSENTIAL skills to excel in any remote company -DEPENDABLE, RELIABLE & CONSISTENT in their performance and work ethic -Good English writing & conversational skills -Familiarity with Trello/Slack/Skype is a plus -Humble, open, honest, transparent w/ a sense of humor. This is our company culture: no drama, where things get done with fun people. We are smart, motivated and talented people passionate about growing & multiplying the profits of the businesses we work with, and if you're the right fit, this will be an awesome, fulfilling job where you'll be building successful revenue-driven sites. And your good work will be valued & appreciated among the team. We'll start with a few tasks to see how you handle things, and then we'll ramp up in work as you demonstrate your abilities. Should things work out, there will be opportunity for more work. --------------------------------------------------------------------- Interested candidates, please answer the questions below and feel free to provide any other information you think is relevant. 1) Are you an individual or an agency? 2) What time zone and work hours do you work in? 3) Provide us with your portfolio or tell us about 1-3 projects that you are most proud of and were an important part of. 4) What are a few of your favorite development tools and why? 5) What would you do if a teammate (that you're dependent on) wasn't being responsive? 6) Please quote us your hourly, weekly, monthly rate. Thanks, and we look forward to hearing back from you!
  • Number of freelancers needed: 3
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are in need of a someone who is genuinely interested in home furnishings. Is very well organized, self-motivated, results oriented, and possesses exceptional communication and writing skills. The job duties that our prospective team member would include: - Answering customer product questions via email - Continually updating customers with order statuses via email - Listen & Respond to order tracking voicemail's - Saving vendor acknowledgements & invoices - Develop direct relationships with our vendors We would also love our team member to be apart of social media postings and be on our collaborative marketing team. This is not required but would nice to add this person to our team.
Skills: Customer support Email Etiquette Email Marketing Phone Support Social Media Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With customer support training and quality control experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
  • Number of freelancers needed: 10
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are a bridal shop and we get calls from difficult customers from time to time. We need someone to answer these calls on an infrequent basis from home. It’s a great position if you need flexibility but can work these telephone calls into your day. You will have the ability to work when you want to. Simply log onto our chat platform from home to let us know you are available for calls. When we forward you a call, we pay you $10 per hour for the calls that you answer. We do not know the volume of the calls, which can vary from day to day. We need someone who has the following qualifications: • Calm under pressure • Well spoken • Good customer service skills • Polite • Flexible • Reliable YOU MUST BE ABLE TO HANDLE DIFFICULT AND HOSTILE CUSTOMER CALLS.
Skills: Collection Agencies Customer service
Hourly - Entry Level ($) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Please install magento 2.0 for me on bluehost,I will buy magento theme demo from themforest.net.Then you add attribute to configurable product, fix input text area for configurable product the same as the website bellow( could select ring size,also fill in custom information at the sametime): http://www.customchampionshiprings.com/2015-duke-blue-devils-national-championship-ring-p-430.html Please let me know could you do that and how much totally,thanks a lot.