Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I am looking for someone that can help manage messages for me. I have quite a large personal FB account, in which i would have only spoken to roughly about 10% of the people on there. I have a network marketing business around nutrition, so basically I want someone to help me connect with people. I am looking for someone that can send "Happy Birthday" messages every day from my personal FB page to the people birthday's it was the day before (yesterday). Reason being, people get too many messages on there birthday and I want to message them the day after so they reply. These messages by just creating rapport. For example: Me: Happy Birthday for yesterday, sorry I am late! How was it? Them: They reply…..Been great, done …. Me: That sound great or Sounds like you had a great time or Are you doing anything for it this weekend? Them: ……. Me: How have you been anyway, what's been going on? Them: ……… and yourself? Me: Yeah, keeping really busy with work, training, start vision/Isa/network marketing Them: …… Me: Plans for the weekend? Them: ….. Me: What are you doing for work these days? General type questions and then once rapport has been built let me take over the conversation. I will need you to mimic the way i talk and my attitude and vocabulary. I will help you with this. This job will be roughly 2 - 3 hours a day starting off, if we work well together it could increase. I would be looking for someone to do anywhere from 4-7 days per week. I am flexible on the hours you work, anywhere from 7am - 9pm AEST time. Looking for a roughly 10 - 15 hours per week. If I like the way you work we could look at connecting with people in a similar way for another business I have. We can also look at other task in a similar scenario or for some of my team also. Must have english proficiency test. Please quote "MESSAGE REPLY" in your subject reply. Looking for someone who has been in a similar role, please provide proof or a get a reference from Australia to message me on FB with feedback on your work. https://www.facebook.com/rhys.drake.3 Look forward to hearing from you.
Skills: Customer service Customer support Relationship Management
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We are an ecommerce company selling around Europe; I need a person for customer care to reply to customer emails. Need to be fluent in Italian and Spanish with very high communication skills Work is from your own computer and will involve direct contact with our customer care support in English This is a great jog for stay-at-home moms or students or anyone that have few spare hours a day and want to make use of it ... you can see us at www.lamaloli.com
Skills: Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
<About Our PRODUCT> BeHeard is a platform to find quality conversationalists on-demand. User can get feedback/advise through on-on-one conversations. This app allows user express themselves freely. Somebody want to listen to you. Now we are looking for “Listener”. Somebody wants to talk to you. You can find more about us on: http://beheard.co/ video: https://youtu.be/BVgrNqfOxv4 Xvolve’s is looking for: Listeners (10 executants) Location: Anywhere Payment: $1.50 to $3.00 per 15 minute session (Plus tips!) Work time: Anytime Employment type: Part-time Job description: "BeHeard" is the platform that user can find listeners who listen whether users are feeling down or want to spread their joy Listener provide a listening ear or help others by trying to understand them Listener need to listen to their story, sometimes need to motivate them or give them feedback/advises through one-on-one conversation Requirements: Proficient in English (ANY other languages is a PLUS) Strong communication skills Good listening skills Can provide awesome feedback and advice Self-starter, outgoing, energetic, friendly, easy to talk too Strong personality Being prepared to deal with different types of people and situations Please submit your resume in English. --------------------------- <ABOUT OUR COMPANY, XVOLVE> Xvolve’s mission is to “Change the world drastically” In order to do so first we will obtain social influence and capital by 2020. Then we plan to a wide range of talented individuals such as scientists, researchers, politicians, economists, etc. to brainstorm the next steps to change the world. Once we’ve done that, then we can execute our final goal of changing the framework of society. By creating a globally known company we will enter into the global market. At the same time we look to build a diverse team from all around the world. With a little push from the sale of our last business for $17 milllion USD, we look forward to setting off in Vietnam. Established one of the most successful job sites in Japan Expanded to more than 200 people, made $15 million per year in sales Established Xvolve.inc in San Francisco Sold previous company "Rejob" in Japan for about $17 million Built networks globally in more than 30 countries <our website> http://xvolve.com/
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I need someone to be able to answer phone calls, manage appointment systems including booking customers in with therapists at the clinic, calling people who missed appointments etc. You will be trained on company systems and procedures. This will require excellent communication skills in English and sales skills/customer satisfaction. Also this job requires calling customers following appointments and ensuring the highest customer satisfaction is received. An online receptionist/customer satisfaction expert for a growing private health clinic.
Skills: Appointment Setting Call Handling Cold calling Customer service Customer support Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone with previous CRM support experience to provide Tier 2 helpdesk troubleshooting and Quality Assurance to our customers. Our CRM software is built on the Podio platform for real estate investors, called InvestorFuse. InvestorFuse is a Real Estate Product whose mission is to help investors throughout North America never leave a lead behind and grow their business with our continued innovation. The CRM Helpdesk Specialist is responsible for assisting our customer's understanding of the product by communicating and delighting them with knowledgeable resources and answers over the phone and through email. This will be accomplished by using our Helpdesk software (FreshDesk) and Podio.com to analyze requests, respond to them, or escalate them to other support members. What the job entails: - Analyzing customer requests. - Testing customer issues with the system. - Providing a detailed analysis of your testing. - Choosing an action of escalating or solving. - Completing quality assurance tests on the system. What we expect: - Be RUTHLESS about hitting and exceeding goals – Specifically related to answering every support request and going above and beyond to make sure customers are happy. - Work within US daylight EST times - Work remotely while staying in constant communication with your team - Work with existing marketing and sales team to follow up with new customers - Have existing experience with CRM support - Follow a detailed process and provide relevant feedback - Report on KPI’s daily and weekly - Log all communication in Support Software (helpdesk) - “If it’s not in our Helpdesk, it didn’t happen” - Show interest and gain understanding of our target customers, verticals, and specific industry verbiage What you’ll bring: - 2+ years of support experience - Prior experience working in customer service role preferred - Significant experience working with a CRM or Helpdesk (support software) and managing inbound communications such and email, webform, and live chat requests. - Experience and comfort with Podio is preferred - Excellent communication skills, both verbal and written - Proven track record of exceeding objectives and goals - A self-driven, ambitious, and professional attitude - Ability to effectively follow a process, take feedback, and be coached as needed What we offer: - Hourly salary - An excellent position in a high growth company – We’re 1 year into our business and just getting started. - Ability for you to make decisions, create change, and help grow a company – while growing your self - Growth potential to ascend the ranks within our company and continually grow your level of contribution and therefore grow your compensation Still reading? Interested? OK, we want to hear from you! To apply, please email the following items to robyn@investorfuse.com - Resumes - Cover letter telling us why you would be the CRM Support Specialist - In your email, include the subject line “I’m Your Next CRM Support Specialist” ****We get a lot of applicants and we want to make sure you’ve read our requirements all the way to the bottom. If you don’t include the items above, you won’t be considered for the position. We’re excited to hear from you!!
Skills: chat support Customer service Email Handling
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
The right person shall be friendly, have excellent customer service skills, dependable and willing to multitask.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
• Log into phone system and become available to receive incoming calls • Respond to all New incidents and Email incidents • respond to any “Red flags” / “Work in Progress • Assist customers professionally and courteous at all times when answering questions regarding issues, concerns, product information etc. • Return all voicemails within a 15minute period of it being assigned • Report to supervisor any voicemails that have not been returned and why • Knowledge of all Q-see products, installations, and troubleshooting techniques • If no calls are on phone system queue you need to respond to non-phone incidents and reply professionally and courteously to customer inquiries and responses. • Use of internet is allowed only for job related purposes only • Train the Spanish call center to be knowledge and prepared for the product launch in Spanish Speaking Countries • Weekly Report to Supervisor • Translation if needed in priority/fast turnaround
Skills: Call Handling chat support CRM Hardware Troubleshooting Phone Support Spanish Technical Documentation Technical Support Technical writing Translation Spanish English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi All, My company is www.bullymake.com. I simply need a person to handle all customer service emails and inquiries. I will train you on the business so you can successfully help. Customer service duties will last about 5 hours per day. YOU MUST BE ABLE TO SPEAK FLUENT ENGLISH AND WILLING TO ANSWER PHONE CALLS FROM CUSTOMERS. If you believe you cannot, do not apply. Thank you! Look forward to hearing from you all. Colin
Skills: Customer service Customer support English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Jamaicans ONLY! Seeking to employ someone to take phone orders and assist the manager. Must have great English and a little Spanish would be an asset also great internet connection. You will take orders for a grocery store among other duties. Communication with american people so little or no accent. Serious applicants ONLY! Should be able to start immediately.
Skills: Computer Repair Computer Skills English Grammar
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone to answer the main telephone of a small charity in Washington State, then direct the caller to CEO, or the book keeper, or the Trip Coordinator. We receive about 6 to 15 calls on slow weeks (approximately 32 weeks per year) and 15-30 calls on busy weeks (approximately 16 weeks per year). The phone hours are 8AM-5PM Pacific Time Monday-Friday and can be forwarded to any U.S. number. For many calls you may need to put the caller on hold while quickly chatting via text with CEO to see if I would like to talk to the person, so that I (CEO) can give personalized attention to sales calls.