You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Customer Service Jobs

673 were found based on your criteria {{ paging.total | number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("hourly") | number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("fixed") | number:0}})
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a Technical Support Person We own an educational business that we need support to help our customers with support tickets . 1. Motivate to work 2. Fast Learner and gets the job done 3. Speak & Understand english well 4. Work fulltime 5. Work any hours around the clock depending on the job hours
Skills: Administrative Support Customer support English Helpdesk Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
must speak english well, have reliable internet, just make notes and take care of tasks online
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hello, i am needing a coder that is skilled with Magneto to come in and edit and customize some parts of a website i am building. here are some point i need right now and more then come as they are needed. 1. add the Google reCAPTCHA to the contact us form, at check out, and product review. 2. moving the product options to a new location on the product page. 3. SEO (after website is running) 4. setting up shipping with UPS, USPS, and FEDEx) 5. adding a handling fee to an order if it does not meet a certain price point. 6. making the newsletter not be picked up by email spam filters when sending emails from the website i would like a coder that in in texas that i can meet with and go over the project with.
Skills: HTML5 Magento Web design
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Customer Services is responsible for providing general assistance to multiple departments and managers. Strong problem solving techniques, accurate word processing skills and the ability to perform more complex costomer duties will be keys to success in this position. Responsibilities for Customer Services: * Heavy data entry using accuracy. * Create, maintain, and update reports and spreadsheets. * Create, edit, and modify correspondents and documents. * Organize and file a variety of records. * Perform duties with professionalism, which includes relating to others in a courteous, cooperative, sensitive and congenial manner. * Maintain personnel files and confidentiality. Qualifications for the Customer Services: * Strong oral and written communication skills. * Good interpersonal skills to effectively deal with a wide range of personalities. * Ability to function independently, be detail oriented, work under pressure, and prioritize multiple assignments. * Above average computer skills including; Microsoft Word, Excel, Power Point and database management. Education and Experience: *High school diploma required. * Previous experience in a similar Customer role required.
  • Number of freelancers needed: 60
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
*Conducting outbound follow up calls *Develop and Maintain solid customer relationships, both internally and externally *Liaison between customers and plant manager *Ascertain and analyze Customer orders, via EDI, E-mail or Phone *Communicate Customer demand to proper production areas *Answer, or get answers to, customer questions or problems *Manage and prepare documents for incoming and outgoing shipments *Identify issues and present solutions *Respond to customer requests for quotes, providing pricing and technical specification information *Customer order entry and follow-up, updating of customer database information *Developing and maintaining knowledge of product lines, specifications, key selling features and competitive advantages skills *High school diploma or equivalent *Minimum 18 years of age + *Strong computer skills *Customer-service orientation *Outstanding communication & interpersonal skills *Strong evaluation and analysis skills
  • Number of freelancers needed: 5
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Perfect Hair Collection Customer Excellence Associate Part-Time Position with Perfect Hair Brands PH Collection is seeking a Customer Excellence Associate in Atlanta, Georgia (GA). Job Description: The Customer Service Representative's role is to provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions. Position is also directly responsible for executing sales, inputting database information, and maintaining receipt and expense reports. Responsibilities, not limited to: - Provide top-notch customer service including answering phones, handling and resolving customer orders, and resolving shipping issues. - Provide accurate and thorough answers about products - Prepare recurring daily, weekly and/or monthly customer service reports as assigned Role Requirements: Role requires a confident self-starter with a professional presence, a positive attitude and a great deal of personal motivation - A heightened sense of organization and preparedness is necessary, and a keen eye for detail and accuracy is imperative - Candidate must be able to multi-task and juggle multiple priorities; must be forward-thinking and able to anticipate needs before they arise - Expert-level Microsoft Office skills are required - Individual should be flexible, dependable, results-oriented, and trustworthy with confidential information - Ability to communicate effectively (written & oral) with all levels of personnel - Willingness to work overtime and weekends as needed - Call Center experience Competencies and Other Qualifications Must be able to follow organization and department procedures to complete tasks in a timely manner This is a high volume, fast-paced environment with a high degree of accuracy required True team player and model PHC brand ambassador Must be able to rely on experience and judgment to plan and accomplish goals Have the ability to multi-task and accomplish the workload efficiently A wide degree of creativity and latitude is expected Must be a self starter with a motivated attitude Ability to work independently Excellent oral and written communication skills Perfect Hair Collection Logistics and Shipping Coordinator Part-Time Position with Perfect Hair Brands Perfect Hair Collection is seeking a part time Logistics and Shipping coordinator in the Atlanta, GA office. Candidates must be highly organized, possess strong communication skills and the ability to process high volume of inventory with high attention to detail. Day-to-day responsibilities of the shipping coordinator include: Fulfillment of customer orders according to standard operating procedures (SOPs), including trace, track and expedite orders Proactively identifying logistic issues and assist with solution Performing daily and weekly organizing according to SOPs Maintaining and organizing adequate shipping supplies Using computer hardware and software to generate labels Ensuring that products are processed for shipping accurately and delegated to correct courier Interacting with third party shipping providers Performing monthly inventory checks Receiving and inspecting customer returns Receiving shipments and ensure both quality and accuracy of incoming PHC inventory Assisting in others areas as needed and performing other duties as assigned
Skills: Customer service Data Entry Email Handling Microsoft Excel Phone Support Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer service description *Conducting outbound follow up calls *Develop and Maintain solid customer relationships, both internally and externally *Liaison between customers and plant manager *Ascertain and analyze Customer orders, via EDI, E-mail or Phone *Communicate Customer demand to proper production areas *Answer, or get answers to, customer questions or problems *Manage and prepare documents for incoming and outgoing shipments *Identify issues and present solutions *Respond to customer requests for quotes, providing pricing and technical specification information *Customer order entry and follow-up, updating of customer database information *Developing and maintaining knowledge of product lines, specifications, key selling features and competitive advantages skills *High school diploma or equivalent *Minimum 18 years of age + *Strong computer skills *Customer-service orientation *Outstanding communication & interpersonal skills *Strong evaluation and analysis skills
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a Marketplace Quality representative to monitor and regulate adherence to our Marketplace policies. The ideal candidate has 3+ years customer support experience working with international customers as well as: - Experience and a passion for Upwork - Experience as a coach or trainer for customer support - A drive to WOW customers - Have the ability to work well independently - Possess excellent attention to detail - Great English skills, written and spoken - Familiarity with the Upwork service The rate starts at $3.50/hr and will be subject to evaluation and performance review for rate increases. The required number of hours is at least 40, working 5-6 days a week, including weekends, with a weekday off. If you are not able to commit to this type of shifting schedule, please do not proceed with your application. Hired contractor must have own computer (not shared) and regular and dependable source of internet connection (postpaid service). Your cover letter must include any of your relevant skills or experience. It should highlight your strong points as a candidate and focus on achievements made on previous Upwork contracts. State your availability in terms of number of hours and days as well.
  • Number of freelancers needed: 5
Skills: Customer support
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I am a female entrepreneur, would like to hire an honest, dedicated and talented female rep who have a pleasant and clear voice, basic phone etiquette and an American accent, preferably based in USA. One would require to contact our clients or buyers and leave messages or talk to them regarding ongoing promotions and feedback. (Almost 200 clients) We will provide you with the list of phone numbers of our clients. it would be an hourly job and need to be done in front of Skype or hangout at a mutually convenient time. Please respond with a brief intro.
Skills: Cold calling Customer service Customer support Phone Support Telephone Handling Voice Over Voice Talent
Looking for the Team App?
Download the New Upwork Team App
Fixed Price Budget - ${{ job.amount.amount | number:0 }} to ${{ job.maxAmount.amount | number:0 }} Fixed-Price - Est. Budget: ${{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
Skills: {{ skill.prettyName }}
Looking for the Team App?
Download the New Upwork Team App