Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
DUTIES & RESPONSIBILITY:Tracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered.Compiles, sorts and verifies data for accuracy.Contacts responsible parties or clients from other organisation to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the accounting Software, such as faxing or emailing confidently and positive attitude online from home.
Skills: Creative writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to hire in the next 1-2 weeks. ---------------------------------------------------------------------------- We are Yael Consulting (www.yaelconsulting.com) an online marketing company that invests in & partners with existing eCommerce businesses. Working with our service partners, we provide the following services: 1) advertising - driving traffic to sites via Google, Facebook, Yahoo, Bing, etc. AND 2) conversion optimization - designing & getting traffic to convert into sales You would bring in #3 - web dev - building & maintaining eCommerce websites We are scaling up in our eCommerce partnerships, and need 1-3 web developers, or a small, lean firm that we can trust to CONSISTENTLY deliver & perform. Our company is completely remote - we're putting together an international web dev team that can work in shifts so we can have an effective & efficient technical team working round the clock. Requirements: -Full-stack web developer -EXPERIENCED in building & maintaining various eCommerce platforms (Wordpress, Shopify, Magento, Squarespace, etc.) -HTML, CSS, javascript, APIs -Understands how to build lean, modular, responsive sites - mobile & desktop -Ability to learn on-the-fly what is needed to get the job done -Strong team player and problem-solver -Has a "do whatever it takes" attitude -GREAT at making deadlines - knows how to prioritize & be efficient with work -Passionate & driven - takes pride in building & maintaining successful web sites -Takes initiative to anticipate problems and keep the web dev process running smooth -EXCELLENT at communicating and PROMPT/RESPONSIVE: ESSENTIAL skills to excel in any remote company -DEPENDABLE, RELIABLE & CONSISTENT in their performance and work ethic -Good English writing & conversational skills -Familiarity with Trello/Slack/Skype is a plus -Humble, open, honest, transparent w/ a sense of humor. This is our company culture: no drama, where things get done with fun people. We are smart, motivated and talented people passionate about growing & multiplying the profits of the businesses we work with, and if you're the right fit, this will be an awesome, fulfilling job where you'll be building successful revenue-driven sites. And your good work will be valued & appreciated among the team. We'll start with a few tasks to see how you handle things, and then we'll ramp up in work as you demonstrate your abilities. Should things work out, there will be opportunity for more work. --------------------------------------------------------------------- Interested candidates, please answer the questions below and feel free to provide any other information you think is relevant. 1) Are you an individual or an agency? 2) What time zone and work hours do you work in? 3) Provide us with your portfolio or tell us about 1-3 projects that you are most proud of and were an important part of. 4) What are a few of your favorite development tools and why? 5) What would you do if a teammate (that you're dependent on) wasn't being responsive? 6) Please quote us your hourly, weekly, monthly rate. Thanks, and we look forward to hearing back from you!
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are in need of customer service agents for an online ordering company. All candidates must be well spoken, have strong communication skills, are able to work in fast paced environment, has critical thinking skills, highly trainable and available at least 40-50 hours per week. Responsibilities may include (but not limited to): • Processing orders • Assisting customer requests • Providing technical, billing support • Escalating complaints if possible Requirements: • Must have reliable internet connection and no frequent power outages ( speed test result required ) • Must have good computer skills • Must be a team player, patient and has warm personality • Must be comfortable interacting with customers daily • Must have previous customer service experience • With customer support training and quality control experience preferred. Please attach a short recording about yourself and work experience, no longer than 3 minutes and should be in English. We offer long term opportunity. ***** NO agencies please.
Skills: Call Handling Computer Skills Customer service Data Entry Microsoft Excel Microsoft Word
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Seeking someone (ideally who works with a team) experienced in the rhythms of liking and commenting on other profiles without being flagged for spam. With knowledge of how to use Two Factor Authentication while we both access my account.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We need an online retail store associate for our online retail company. We prefer a candidate with experience at this time. Software: Includes work in these online and software programs: 1. Teamviewer for meetings 2. Magento store 3. Microsoft Excel for pricing and analysis 4. Light use of Quickbooks, to look up data as needed 5. Any browser, to perform online research 6. Google Drive 7. Amazon store experience a big plus Skills: 1. Attentive to detail 2. Great English skills both written and spoken 3. Available to work either part time or full time between 9 am and 5 pm CST weekdays, though weekends are also an option 4. Reliable internet connection and prepared to work from home. Internet speed must be at least 5 mb upload and 1 mb download. You will need to submit a speed test to be hired. This requirement is due to the software we use to work in our store. Common tasks: 1. Look up order information to ensure accuracy (especially for our custom products) 2. Enter customer orders and assist customers with questions 3. Help manage pricing and listings for products as needed. 4. Read and view training resources and help manage new marketing programs for our store 5. Enter tracking as needed - ensure orders arrive on time as promised Interest in fitness, massage, or health areas is a big plus, so let us know how these areas interest you! Due to the level of customer service and sales support required in training and helping with transit in real time, we prefer to hire staff who will log in at a consistent time Monday through Friday, and possibly on weekends if desired. Training materials are available. We value consistently logging in, and responsible communication. We hope to find a long-term person for this role! We have a great feedback score and long history with many of our UpWork contractors, and hope you find a fit with us!
Skills: English
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
CUSTOMER SERVICE REP-CALL CENTER Call Center Cust Svc Rep with Virtu Financial in USA!! $22.25/HR Call Center Customer Service Representative ** Up to $22/Hour ** About the Job Call Center Customer Service Representative . . . this is a golden opportunity to show off your customer service skills! ..Call Center Customer Service Representative will work full time, Monday through Friday ., and one weekend day. Responsibilities of the Call Center Customer Service Representative Answer inbound calls/email; make outbound calls Communicate issues and status updates with team Process information into database Complete client interviews Appointment set-up Document activities Qualifications of the Call Center Customer Service Representative High school diploma (or equivalent) 6 months prior customer service/call center experience Working knowledge of Microsoft Word and Excel Excellent written and oral communication skills Ability to thrive in a team environment Minimum typing speed of 45 WPM Professional, positive attitude a must Strong problem-solving abilities Accurate data entry skills Compensation for the Call Center Customer Service Representative The starting salary for this position is up to $22 hourly US Citizens Only !!!!!!!!!!!11
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
JOB DESCRIPTION You'll be helping us message and respond to our customers via email, as well as organize the online logistics before the tours. You would be working on Google Docs, Gmail, Google Calendar, and many other web-based services. JOB REQUIREMENTS - Must have nearly perfect written English skills and excellent spoken English skills. - Excellent attention to detail, spelling, and grammar. - Must have a great internet connection that is reliable and fast. - Must be reliable and want to grow with the company. - Must be hard-working and on time. - Must have 100+ hours on UpWork. SAMPLE JOB TASKS - Monitor Email account for new messages. - Reply to guests messages in a fun, helpful way. - Use ticketing and Help Desk system such as Zendesk and Groove. - Message guests before and after the tours. - Call guest as needed to inform them about any tour cancellations or special information. We will provide you with a company Skype account. HOURS This is a part-time position starting at 10 hours per week. You should be available to work in the Eastern Time Zone (UTC-05:00) between the hours of 10am to 7pm. We'll be hiring two people for this position. One person will work Sunday-Wednesday and the second person will work Thursday-Saturday. MORE INFORMATION - Museum Hack provides very fun museum tours using the world's best museum tour guides. We have been written about in many publications including The Wall Street Journal, Newsweek, CNN, etc. - We are using Upwork to help us find a general virtual assistant for Customer Service work. - This will start as a part-time position starting at 10 hours per week, but many of our part-time hires choose to join us for full-time jobs. We are a very fun place to work: new things every day, funny coworkers, and very nice customers. - Many people on our team are remote and work from home. - Team members (including VAs) occasionally receive performance-based rewards and incentives. - Museum Hack is GROWING! We are an innovative arts-based business in New York City. See this video on PBS about us to learn more: https://www.youtube.com/watch?v=qMoO4bpRiZM
Skills: Customer service Customer support Email Handling Google Docs Zendesk