International 24/7 Call Center (inbound) is looking for several German or French speaking candidates . Beside this, intermediate knowledge of English is necessary.
We are looking for people with good communication skills, adaptable, outgoing personality who can work independent as well in a team (online). We are especially looking for candidates who are interested in having a monthly fixed income (20 - 40 hours a week) for a long period.
* Answer incoming calls professionally to customer standards and provide information or explain procedures.
* Follow up those established procedures when needed in clients system.
* Demonstrates competency in computer knowledge of systems required to perform duties.
* Accomplish organization service level
* You need to have a good and stable Internet connection, due to phone/speaking quality whit work.
* A good reliable laptop and silent working area.
* Skill qualifications like verbal communication, Phone Skills, Listening, and Data Entry Skills
* People skills, informing and customer focus, customer Service
* Attention to Detail, Professionalism and Multi-tasking
* Can work on own initiative.
* Flexible, reliable and punctual.
What we offer:
* Guarantee of min 20 hours a week (up to 40 hours a week is possible).
* Long-term period (6-12 months or even longer)
* You can have fixed working days and fixed working hours weekly.
* We provide you a phone (IP Phone), headset and software.