Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a work from home Customer Service Agent to provide support for various well-known international technology companies. Tasks : - Providing Customer Care services to customers (consumers and businesses) through all communication platforms – phone, social media, email, web chat – resulting in a satisfactory solution to the customer’s inquiry. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in English and a second language (speaking and writing), a 3rd language is a big plus. -You have experience with computers and technology products. -You are passionate about customer service, and have a knack for social media and communication. -You have a relevant educational background e.g. Social Media/ Communication. -You are a quick learner, and are open to working with new technologies and products. -You are flexible, a strong communicator, good at multitasking and problem solving. -You are available full time. -You have a dedicated quiet work space that is located within your own residence. -You have your own laptop or desktop PC with windows 7 or 8.1, a good working USB headset and a fast, reliable internet connection (Upload min. 512 KB, Download min. 1 MB).
Skills: Call Handling Customer service Customer support Email Handling English Helpdesk Phone Support Social Media Management Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
RESPONSIBILITIES/DUTIES are : Scheduling appointment, Entering customer information, Invoicing ,Payroll & Managing Emp. Files ,Entering expense reports in computer system Running and processing multiple documents utilizing Microsoft Word, Excel, and Access Inputting purchase orders Other various administrative tasks,Inputs information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system Assignments will be sent to you via e-mail or IM and you will report directly to your immediate supervisor...Can you handle that?
  • Number of freelancers needed: 99
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Four our international and Multilanguage contact center, 5CA is looking for a Work-From-Home Customer Service Representative who is bilingual in both English and Danish to provide support for various well-known international technology and videogames companies. Main tasks include: - Providing customer support by telephone and e-mail, providing a satisfactory solution to the customer´s inquiries. - Working together with team leaders and trainers to constantly keep knowledge up-to-date. - Ensuring customer satisfaction. Requirements - Fluency in English and Danish (speaking and writing). Additional languages are a big plus. - Experience with computers and technology products. - Experience in a Customer Service environment, Call Center or an international business setting. - Quick learning skills and being open to working with new technologies and products. - Flexibility, strong communication skills and being good at multitasking and problem solving. - Full time availability - A dedicated, quiet work space that is located within your own residence. PC requirements: - Owning a PC (Apple computers are NOT compatible) with a Core i5 (or better/similar) processor - 4GB of RAM (though 8GB or above is better) - 1.0 Mbps download speed - 0.5 Mbps upload speed - Windows 7 or 8.1 with a 64-bit system - Having a pair of USB headsets (though this is required in the latter stages of the process) What we offer: - The possibility to work from the comfort of your own home. - Constant up to date training and access to the latest information in technology and videogames. - An organized structure, product of years of experience in the industry, which allows all agents to benefit from our expertise. - All the required software, tools and data base. - A permanent contract focused on a long-term relationship. - Being part of a company that treats remote employees as part of its family.
Skills: Call Handling Customer service Customer support Danish Email Handling English Phone Support Technical Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a German/ English speaking technical support agent (work from home) to provide service for various exciting IT-, gaming- and consumer electronics projects. Tasks -Providing Technical Support services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in German and English, speaking and writing – a 3rd language is a big plus. -You have existing knowledge of hardware, networking, routers and mobile devices. An IT- or other relevant technical education is a big plus. -You are a quick learner, and are open to working with new technologies and products. -You are flexible, a strong communicator, good at multitasking and problem solving. -You are available full time. -You have a dedicated quiet work space that is located within your own residence. -You have your own computer with at least 4 GB RAM memory and an i5 processor or similar/ better, max. 3 years old (with windows 7 or 8.1- 64bit, a good working USB headset and a fast, reliable internet connection (Upload min. 512 KB, Download min. 1 MB internationally).
Skills: Call Handling Customer service Customer support Email Handling English German Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for a RD to conduct consultation calls with clients that are on medications/diabetics to establish the right calories and macros to achieve weight loss. In addition create a 7 Day Meal plan..... There will not be any continual contact or support from the RD to the client. Looking for Dietician's that are from the states only
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need somebody who is fluent in written english to provide the first level of customer service for our online retail customers. All of the correspondence will be done in XSellco, our customer service portal. The freelancer will be reviewing customer messages every day (including Saturday and Sunday). It is important that the messages are responded to within 24 hours (including Saturday and Sunday). This job should only take about 2 - 3 hours a day. The freelancer will answer all customer inquiries possible, and escalate all other inquiries to the appropriate department (only two possible departments at this time). Key Skills English customer service experience be able to read and follow instruction manual
Skills: Customer service English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! We are seeking for a new customer service and order processing professional. At Solid Lift Parts, we believe that there is always a simpler way to do things. We are always challenging the status quo and will easily change to keep bettering our company and its team. We always challenge and achieve new goals as we value improvement. If you are an individual that value challenges, improvement, change, and simplicity, you will love being part of our team! This is a full-time, permanent position with 8 hours per day and paid 1 hour break for 5 days a week of work with paid US federal holidays and potential bonuses. Some technical qualifications are as follows: - Email in professional manner - Research online - Fast keyboard typing skills (minimum 65wpm) - Fluent in English, written and spoken - Able to write a detailed article about a given topic - Some experience using Quickbooks or Xero is recommended - Headset (Post training stage, we will provide you with upgrades for your home office to help improve work efficiency) - Tech savvy ABOUT YOU: - Great personality - Success Driven - OK with Working on weekends - Patient - Degree in Engineering a plus - Automotive background is a plus MUST PROVIDE: - Internet speed test - Please provide a screenshot - Top internet speed capacity at your location by your internet provider - Please provide the info about your computer`s speed, ram space, hardware information - Skype ID, so we can contact the right person immediately - Voice recording. You can use any tool you want, here is the one that is completely free: http://vocaroo.com/ HEADS UP: During the application process, you will have a voice interview via Skype, series of real time online logic and memory tests. We are looking to fill a permanent position. *Applicants who does not provide the results of the internet speed test and info about your computer as well as the answers on all screening questions will be automatically rejected. Thank you for inquiring!
Skills: Blog Writing Call Handling Customer service Customer support Data Entry Email Etiquette Email Handling English Internet research Intuit QuickBooks Invoicing Microsoft Excel Technical writing Writing Xero