Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I am looking for a person with experience when it comes to incoming and outgoing calls,making emails,and assisting clients and who can give our customer with a great customer satisfaction
Skills: Customer service
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We're looking for a passionate, organised and genuine person to support our fabulous sugar-free community part-time on weekends, across all our social and community service platforms. You'll need experience working with a large and vocal online community. Experience in using the Customer Support application "Zendesk" is preferable. The role is part-time, you'll be required to work four hours on both Saturday and Sunday. What else does the role entail? - Responding to a passionate community via our email support system Zendesk using pre-set macros. The enquiries may related to anything, from the I Quit Sugar book range, to the 8-Week Program, to our brand. - Allocating emails to other support staff to address as required. - Managing refunds or replacements for customers. - Working with a team of passionate individuals all determined to make a difference to our community's health! About you! - You have an extremely high standard of English writing and grammatical skills. - You're passionate about the health and wellness industry, with a desire to help people and make a difference. - You're familiar with I Quit Sugar philosophies and values. - You have a calm and friendly outlook and can respond to our community in a positive, considered and polite manner. - You're forward-thinking in finding the appropriate response for a customer and can act independently once briefed. - You can resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.
Skills: Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for dedicated English language teachers to provide online instructions in English as a second language for a wide range of learners (kids/beginners, intermediate, adults). The right candidate should possess an active and outgoing personality as well as a professional teaching manner. • Teach the English language to Chinese students online and evaluate their performance based on set guidelines • Prepare and study the teaching materials before the lesson starts • Conduct one-on-one video lessons with students within the prescribed time • Provide corrective feedback and ensure that the students understand each lesson • Create a lesson memo with the necessary feedback about the topics discussed Job Requirements: • Graduate of a 4-year college/university course, especially in Education, Communication Arts or a language-related degree • Good command of the English language • Proficient in the use of computers • ESL teaching experience (kids/adults) is an advantage • LET passers or with TESOL/TEFL/CELTA/TKT/CETYL certificate or equivalent will be prioritized • Must have the required technical and home office requirements (see below for more details) • Available to teach an average of 16 hours per week during these peak hours: * 7pm-11pm (Mon-Fri) * 9am-11pm (Sat-Sun) • Has excellent social skills and strong work ethics, professional, passionate about teaching, patient, focused, knowledgeable & can work with minimal supervision Home-Office Requirements: Technical Requirements: • Desktop computer or laptop (Windows 7 or above), CPU (Processor) - Dual Core Processor or above, Intel or AMD, RAM: At least 2GB of RAM (4 GB is recommended) • Wired DSL Internet Connection - at least 2 Mbps • Headset - with noise cancelling feature • HD Webcam • With a quiet, clutter-free, and well-lighted teaching environment/home office
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Able to accept emails from customers who are looking for handymen to do home repairs. Freelancer must be able to have a fluent English conversation with customer and schedule an appointment for the handymen. Must be able to call customers by having access to phone and able to use a US phone number to schedule appointments for handymen. Post everything on Podio. Pay raises and bonuses available for the right person. All calls are to be handled Tuesday and Thursday 5:00 PM to 7:00 PM , eastern standard time.and Saturday and Sunday from 12:00 PM to 3:00 PM *eastern Standard time. Need for you to contact old customers as well. Scripts provided! Must have a phone to make calls to the US. Please be prepared to send an audio tape of a conversation with someone acting as a customer.customer
Skills: Communications Telemarketing Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Respond to technical inquiries from prospects and customers about the products, pricing, shipping and delivery. The company is a new unit of an established business and sells primarily to OEMs and distributors. The products include battery jump starters, solar chargers and batteries for land mobile radios. There are several existing accounts and expect rapid growth. Customer and prospect inquiries would be very occasional at first and grow as new accounts are added. Customers are U.S. based today and inquiries would be by phone and/or email.
Skills: Customer service Electrical engineering Logistics & Shipping
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi All, We are recruiting best customer service agents. I need best companies to bid on my project. We require the following: 1- live Chat operators. 2- Inbound agents 3- Out bound agents We need best agents who knows how to deal these three fields. Please post your Proposals we need to hire in next 10 days. Regards, Owner Techno Tronics
Skills: chat support Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone who can handle our day to day Customer Service needs that mainly include tracking shipments, filing claims when shipments are lost with the appropriate carrier, following up on claims, monitoring orders that have been shipped, monitoring orders that are needed to be shipped, etc. The typical request from customers are "where is my order and when will it be delivered". This would be from 11am-4pm EST with flexibility on hours. Most interactions will be done via email and some via phone call.
Skills: Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Important: This is not a teaching job. The main task is casual chatting. We are looking for a friendly in individual to interact with the members of our community of learners. The community is nascent and the chat rooms have an insufficient level of activity. The goal is to initiate conversations with members visiting the text chat in order to raise the level of activity Responsibilities: - Interact with existing and new members in the context of language learning, - Engage in casual conversations in your native language and/or a language you're learning, spark new conversations between members. - Keep the chat rooms lively / maintain a healthy level of activity. Requirements: - Bilingual/Multilingual preferred but not critical, proficiency is NOT required. Our target languages are: English, French, German, Japanese, Korean, Spanish, Italian, Dutch, Swedish, Irish, Greek. - Good conversational skills, ability to engage in 2+ text conversations at a time - Learning a language is a plus - Requires a reliabe internet connection and a mainstream internet browser - Work hours can be any day or time, but necessitates to commit at least 20 minutes at a time. Also, the natural peak time of the community is between 2 and 10 PM GMT. At least 50% of the time working should be spent outside of that period. - Minimum 10 hours a week