Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Lauth Investigations International, Inc is a Indianapolis based private investigation firm specializing in various types of investigations. Licensed in FL, IN, CO, AZ and IA we are expanding our Lost Assets division searching for a experienced professional to fill the part time role as Collection Specialist. Work virtual from your home and part-time. The ideal candidate must be self-motivated with the ability to manage multiple projects and deadlines and work in a fast-pace environment. Duties - Collections of outstanding receivables on a daily basis through telephone and written communication. - Monitor assigned accounts in order to cash flow and profitability - Escalate any overdue Account Receivables for additional collection efforts Maintain and generate reporting to identify delinquent accounts and other collection measurements - Conduct additional searching for open customer using our internal databases EXPERIENCE NEEDED: Minimum of 3 years’ experience in collections, and/or accounts payable Proficiency in MS Office Suite of products (Word, Excel, etc.) Advance Excel knowledge (Must know - Pivot tables, VLookups, and Applying Filters) Excellent interpersonal skills Analytical and problem solving skills Ability to handle multiple tasks simultaneously while paying attention to detail with high level of accuracy Effective verbal and listening communications skills Very effective organizational skills and written communication skills Stress management and time management skills A Bachelor's degree is preferred but not require
Skills: Account Management Accounts Receivable Management Conflict Resolution Customer service Data Entry Microsoft Excel
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We are looking for experienced live chat agents to serve our customers. This will be a full time work from home job. EXPERIENCE IN TRAVEL AND TOURISM INDUSTRY will be a plus. Hardware Requirements: - Good PC / Laptop - Solid internet connection without any interruptions Please send your CV with previous experience Thank you.
Skills: chat support Customer service Customer support Email Handling English Live Chat Operator Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
IMPORTANT: Your application will ONLY be accepted if you follow the application instructions listed below. We're an exciting startup business that are reshaping how visitors to Sydney live their lives. In the past year, we have created 8 houses for students and travellers to live in within Sydney. Houses are managed by Facebook Groups and people that live in these get free trips to places like Sydney Harbour, the mountains, local vineyards and other activities that frame the best possible ways to live in this city. We're all about helping people experience the cities they want to live in in the best way possible, we plan to expand to multiple other world cities and we want you to help us achieve this :). We are currently looking to hire someone for 10-25 hrs a week with work including: - Customer service responses and management - Appointment setting and coordination - Checking rental payments are made and logging them - Carrying out new tasks and figuring out how to best tackle these tasks on your own - Making suggestions for how to improve business processes - Documenting of manuals for various business processes You will need to be INCREDIBLY detail oriented, you will need to possess a very high level of English and you will need to be a self- motivated person that LOVES learning new things. In your APPLICATION, please explain ALL of the following points, and explain then in THE SAME ORDER AND FORMAT as listed below: A) Why you're the best person for the role. And; B) What experience you have with the following: 1. Google Docs, spreadsheets management and Xero (online accounting system) 2. Over the phone experience (with English speakers) C) What experience do you have in the following areas? Feel free to provide examples. 1. Customer service responses and management 2. Appointment setting and coordination 3. Documenting of manuals for various business processes 4. Management of company projects, and innovating newer better ways of doing things within a company Looking forward to hearing from you :)
Skills: Appointment Setting Customer service Customer support Data Entry Email Handling Microsoft Excel Phone Support Project management
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I want to practice my English - and I am looking for English conversation via Skype, @ 30 minutes per session. This is an ongoing project - maybe twice a week, or weekly or so...
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone to answer incoming calls and follow up with old clients to reschedule jobs.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Clerk Manufacturing company seeking an Order Entry, Purchasing, Inventory, Invoicing and Shipping Clerk. Position processes all aspects of an order from start to finish. Manufacturing company with a fast paced small office environment requiring multiple order processing duties. The ideal candidate will have a high level of MS Excel skills and be familiar with the Order Entry to Receivables process, the Purchase to Payable process, Quickbooks and Inventory Control. Looking for a self-starter with good communication skills and well organized. General Office duties including document control and multiple system data entry. Requirements Office experience and knowledge of Quickbooks and Inventory Control Knowledge of MS Excel and MS Office Associates degree preferred Experience a plus. Bilingual Spanish/English a plus. Communication skills, phone etiquette, e-mail etiquette, and customer services skills.
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I'm looking for someone that has wedding planning experience who is able to provide virtual consultation for multiple couples who are in the process of planning their own weddings. You should be able to help couples: - Outline steps for couples to take to plan their full wedding - Plan their wedding budget based on their needs and wants - Find good local venues and vendors (caterers, photographers, etc.) - Suggest ideas for things like decorations or reception activities - Figure out the timeline of wedding day events (from getting ready, to the ceremony and reception, to after-party clean up). This will be an ongoing position with variable time requirements depending on the amount of customer requests. This is an exploratory position for a new company and you will be most successful at this position if you're able to be proactive in helping define the role.
Skills: Customer support Event planning Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Holidog (www.holidog.com), the #1 European marketplace for pet owners, is looking for English speaking freelancers to work for us from home. Our goal is to deliver an excellent 24/7 customer service. For that reason, we are looking for a highly capable customer support person that is willing to deliver customer support in the English speaking market (UK, Australia, New Zealand etc). For this position we're looking for a hire with the following qualities and characteristics: - Fluent in English - Ideally experience in customer support and sales would be a bonus - Excellent oral communication skills to handle complaints and conduct feedback calls - Ability to identify client needs, adapt to different scenarios and find solutions quickly - Effective negotiation skills to create an impact on the company’s performance - Passionate about pets If you think that you bring along all these traits, and are eager to join a value creating and fast-growing company, then submit your application. We are looking forward to hearing from you. Please submit your CV.
Skills: Customer service Customer support Email Handling English Phone Support Sales Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our SaaS software app is looking for a full time customer success rockstar. Flexible/remote work environment. 9 - 5 EST Time zone requirement. A good level of knowledge of accounting principles (minimum of an Accounting degree or bookkeeping experience) An interest and solid understanding of technology and information systems Fantastic written & verbal communication skills A proactive approach to work Drive to learn and be part of a fun, friendly, high performing team in a fast paced and dynamic work environment - data manipulation using excel (moving customer data from quickbooks into gorilladesk) for on-boarding new customers - thoughtfully documenting fixes & feature requests for development team - love creating, improving & maintaining processes around support/retention - assist users in understand quickbooks integrations and software processes - maintain & constantly improve our customer knowledge base - participate in supporting customers via live chat - answer & escalate tech support requests - thoughtfully delegate & document support tickets - return customer calls concerning support and onboarding - welcome calls and q/a for new trials - welcome calls and q/a for new customers - follow up with current new trial and new accounts to see where they may be stuck - verify trial extension requests - verify password change requests Please reply with other added skills you may have such as: design, development, wordpress, adobe ... etc