Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a full time to join our growing team who: 1. Is available for 8 hours per day. Is able to handle constant calls and retain customers at a level of over 80% 2. Must be able to multi-task and notate important information 3. Has worked in a customer service setting or a similar customer-satisfaction job. 4. Has a solid command of the English language. 5. Must have a computer and a quiet working environment. 6. Internet wire connection of 2mb or more. (No wireless or a Data card can be used) You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at www.speedtest.net 7. Headset: This is to ensure proper phone behavior and call quality. 8. Must be able to work Australian Eastern Standard time from 10am - 5pm Candidates who have had experience from the following companies are preferred: JustFab Group - Fabletics, Shoe Dazzle, Just Fab, F2 The Honest Company Adore Me How to apply To apply, please respond with the following: 1. Your customer service experience and why you have excelled in past roles 2. Your speed test from www.speedtest.net 3. We are an e-Commerce fashion company based in Australia that deals with fast fashion and your core responsibility is to make sure that our customers are retained in our subscription program.
Skills: Administrative Support Call Handling Customer service Customer support Email Handling Phone Support Sales
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Do you thrive on understanding the pains of users/ customers and proactively solving them on the first attempt? Can you provide friendly and empathetic support and always keep the client first? Do you enjoy overcoming complex challenges on case by case basis? If you can't solve it then escalate it! We live by the motto either client love us or we refund. You need to live by that as well and Are you overflowing with empathy, compassion, and an incredible amount of patience for the challenges faced by customers? Are you a team player and can collaborate with a team all over the world? with a fully distributed team in over 10 countries? Are you someone that really puts the success of the company and it's team first as well as duty always first? Are you a super fast learner? Do you know how to use Google Drive docs, Intercom, and ready to learn all that you don't already know? Are you capable of keeping our facebook, twitter, and other social media updated with fun content if need be? We're crazy about customer satisfaction and our substantial word-of-mouth marketing proves that! So if you love technology, social media, customer challenges, and the satisfaction of a job well done, we'd like to hear from you. WE'RE NEED 4 to 6 FULL TIME CUSTOMER SUPPORT ROCKSTARS TO KEEP UP WITH OUR GROWTH. TO QUALIFY FOR YOU MUST: 1. A superior command of spoken, written, and English comprehension. You'll be required to provide demo answers to support emails and chats. 2. Have a primary internet connection with at least 20 Mbps bandwidth. A back up too. (Proof will be required). 3. Have stable and redundant power (electricity) for you to be able to perform your duties. (Proof will be required) 4. Demonstrate a passion for delighting customers. 5. Not be afraid to make mistakes. But never do the same one twice! 9. Be available full-time and on a dedicated basis 6 (six) days per week based on GMT time in one of the below slots. a) 12pm - 8pm GMT - 1 Position b) 8pm - 4am GMT - 1 Position c) 4am - 12pm GMT - 1 Position Visit our website read everything about the site, check out the pricing, check out the FAQ learn everything you can about our value proposition and offering. After you do so send over your cover letter with your qualifications and previous experience and why you think you would be a good match for this position! Skills required: • Customer Service & Admin Support - Customer Support - Email Support If you reached that far post "support-ninja" or the application will be rejected. Please let me know your desired slot. Other setups are also available e.g 2 hours in the morning 2 hours afternoon etc.
Skills: Administrative Support chat support Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
WORK FROM HOME Hiring for all States except of California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin. Position Summary: With appropriate knowledge of the Company’s services and processes, the Customer Service Representative works from their home office to deliver the highest level of quality service to our customers. The Customer Resource Associate receives and responds to customer calls, inquiries, requests and complaints, which may require research and investigation to reach resolution; and delivers superior customer service in a prompt, respectful and courteous manner to ensure customer concerns are resolved. While it is a part time position initially, the right individuals are able to work full time hours if they choose. Our Virtual Contact Center is open from 7AM – Midnight Eastern Time. Our reps are allowed to pick their own hours; work a minimum of 20 hours a week, with 5 of those on the weekend. Additional hours are available above the minimum. Computer Desktop Requirements and Equipment CPU- 1 GHZ Dual Core Processor or higher Operating System- Windows 7 (Windows 8 Compatibility Coming Soon) Memory- 2 GB of RAM or higher USB headset with microphone Microsoft Security Essentials Hard Wired 3.0 Mbps download/1.0 Mpbs upload broadband Internet Service via DSL, Cable or Fiber Optic connection Hard-wired land line telephone service Requirements -High School Diploma, GED, or equivalent -Customer Service Oriented -Ability to participate and complete mandatory training -Ability to multitask and work with computer systems, multiple screens and communicate with customers at the same time NKWilliams Virtual Call Center We service for top level customer service to many Fortune 500 companies with our work from home professionals.
Skills: Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
At the National Disability Credit Alliance, we help Canadians with disabilities apply for the Disability Tax Credit. Your role will involve contacting Doctor's offices during Canadian business hours to follow up on the status of medical forms for our clients. You will also follow up with clients to inform them on the progress of their file and to obtain additional information. You will: - Be fluent in spoken English - Be able to work between 9 am to 5 pm EST - Be able to think on your feet Previous experience with Canadian clients would be beneficial.
Skills: Administrative Support Customer service Customer support English Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Effectively manage incoming calls from USA and Mexico and maintain high customer satisfaction. Adherence to schedule is a must. At least 40 hours per week. You must have: 1) 80% English 2) Professional manners when communicating via phone or email. 3) Spanish is preferred but not required. 4) Basic computer skills 5) Willingness to learn our product platform.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a long term customer service individuals who will be responsible for answering customer emails, inquiries and questions. You will be using an email software to handle customer emails. You will be trained and will report to the manager. This is a long term opportunity. You must be reliable, responsible and speak/write well in English. If you speak any of the following languages, please let us know. These are optional but will be a great plus. (German, Spanish, Italian, French, Japanese).
Skills: Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a Bilingual (Spanish/English) call center manager. Location is not as important as ability to train/mentor/monitor. Looking for someone with: • Bachelor’s degree with at least 5 years of management experience in a (healthcare) call center environment. • Proven leadership ability and experience of managing/training staff in an inbound or outbound call center. • Familiar with a variety of field’s concepts, practices and procedures. • Excellent problem solving, research and analytical skills; attention to detail, objectivity and ability to think strategically. • Results oriented, ability to prioritize, drive and achieve results through self and staff. • Experience coaching call center staff in a healthcare environment is desirable in this role. • Experience with Sales and or Sales Training a definite plus. • Proficiency in MS Office, including Excel skills. Do you think you're a good fit for this role? Please send your cover letter and resume to us ASAP
Skills: Call Center Management Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Must be detail oriented - Order management experience a plus - Fast pace - English typing skills must be excellent
Skills: Customer service Customer support English Grammar
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for a commercial agent in England for a part-time job. We are a Spanish company that have different popular blogs (inclusive in Swedish language) and also is dedicated to sell items with our brands. We would like to find out a person in England with previous experience in marketing or selling or a person that has studied marketing to help us to promote and sell in English stores the mugs with phrases and our English brand. Please, if you are interested send me your CV in English or Spanish language. We need you to have a very high level of Spanish or English (we will prefer the persons with Spanish language ). The city does not matter (it has to be in UK), although we prefer you to live in a big city such as London.
Skills: Customer service