Email Handling Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking to find someone who can be trained to answer emails and assist clients who want to stay at our hotel. Ideal person will be tech savy, able to learn the different types of packages we sell, be able to u se the hotel reservation system and have a great understanding of the English language. Looking for someone who can assist with bookings, coordination of upcoming vacations, learn the packages we sell, know how to answer using correct canned answer and modifying as needed. Also a plus to help us market to increase sales through facebook ads or other ideas.
Skills: Email Handling Customer service Customer support Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Customer Service Assistant A fast growing company is currently searching for an assistant in our Customer Service Department. This position is entry level and is a great opportunity to gain experience in the office setting. Major Duties/Responsibilities: Answering Phones Assisting customers with order status and tracking. Entering Orders Various Data Entry Processing Credit Card Payments Mailing Invoices Filing Orders Answering incoming email web inquiries Daily checking of client voice mail. General office assignments as needed. Qualifications/Experience MS Office proficient (I.e. Excel & Word) Knowledge of QuickBooks & Netsuite a plus but not necessary. General computer experience.
Skills: Email Handling Administrative Support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Carma est une société de location de voitures en libre-service à Paris. Nous recherchons une personne pour : - échanger par e-mail avec le client, notamment pour convenir de l'heure de location - assurer l'accueil du client par téléphone : ouvrir les portes du parking souterrain, guider le client jusqu'à l'emplacement de la voiture, répondre à ses questions. Trois choses sont nécessaires : - une parfaite bonne maîtrise du français, sans accent - une bonne connexion internet, Skype et un smartphone (en wifi ou 3G) - une bonne disponibilité : si le client souhaite louer la voiture un dimanche à 17h il faudra être disponible à cette heure pour répondre à son premier appel téléphonique. Pour cela, je préfère des freelancers capables de s'organiser en petite équipe. Au début le volume d'heures sera très faible (1h/semaine, par tranches de 10 minutes environ). Il augmentera progressivement au fil des mois pour atteindre un mi-temps. Je vous propose d'un premier entretien par Skype pour que je vous détaille le travail à réaliser.
Skills: Email Handling Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Our Company, NutriDrip [nutridrip.com], provides on demand in-home IV Nutrient Therapy services to NYC (and very soon, other cities as well). Currently we dispatch nurses to various client locations throughout New York City. Clients provide the location and our On-Call Nurses are set to arrive within a given time frame to locations within our coverage zones. We are looking to build a team of part time customer support specialists to help process and dispatch live customer requests and help us scale our business to other markets. In addition to appointment management and dispatching duties you will also help with varied administrative tasks such as data entry and customer service follow up. We will provide plenty of support to allow the right candidates to effectively respond to client questions as well as communicating with the nurses. Your primary responsibilities would include: - Dispatching nurses to scheduled clients - Manually scheduling clients for appointments - Answering common client questions in regards to our products and services via email, phone, chat and SMS - Communicating clear and accurate client information to our nurses Secondary activities: - Customer follow up and sales - Data entry and reports
Skills: Email Handling Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a web based health and wellness company. We are looking for customer service and sales agents to help expand our company and have the ease from working from home. We want someone that serves customers by providing product and service information; resolving product and service problems. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. Take payment information and other pertinent information such as addresses and phone numbers.
Skills: Email Handling chat support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hiring: Head of Client Support Our company is mybackpaincoach.com. We create and sell products that help people fix their back pain. This includes exercise DVDs and online programs. We're hiring for manager of our Client Support team. Your task is to start and grow the Client Support team. The full job specs are here: https://www.dropbox.com/s/6oq4ul7u542byym/Head%20of%20Customer%20Support%20-%20job%20specs.rtf?dl=0
Skills: Email Handling Customer service Customer support Physical Fitness