Virtual Assistant Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi, I am looking for a virtual assistant to take over a moderate amount of customer service work. The business that you will be working for is an online retailer of LED footwear. The job will entail answering emails. The type of emails that you will receive will be general inquiries, questions about returning / exchanging items, and also about replacing / fixing faulty shoes. To start with, this job will take care of one email account, which receives around 80 - 120 emails per week, although there is a possibility of taking care of another email account too. Generally this takes 1 - 2 hours per day. The job will also require working with the back-end of the business when returns labels need to be created, and replacement items need to be sent out. We have general protocols for a lot of the emails that we receive and processes that we do, meaning that a lot of the work will be relatively easy and quick, but some will require you to use your judgement. The starting budget is $75 - $100 per week, but this is open to negotiation, and will also depend on the amount of work that needs to be done (which may increase over time!). Many thanks, Gus
Skills: Virtual Assistant Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a fast growing customs, shipping/logistics and prep company (mainly for Amazon sellers) that is in need of a customer service representative to handle all email correspondence with our current clients and potential clients. We are looking for a long term relationship with the right person to understand our business and business model to accurately handle communications and solve problems for our clients. Our ideal employee should have excellent writing ability and knowledge of the English language as well an exceptional customer service attitude as our clients are the most important aspect of our business. Attention to detail is extremely important, but second only to great customer service. The position is long term and we are hoping to grow a strong and long relationship with the right person. Opportunities for growth are definite, but only if the right person proves themselves to be strong and able. For reference, our website is: www.ez-prep.com
Skills: Virtual Assistant Administrative Support chat support Customer service
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hi, I'm currently using Shopify and I am looking for a customer service rep to reply to emails from our customers via Zoho. Will need someone who is familiar with dropship from Ebay and will be responsible to responding to facebook messages. - Available for 20hrs a week - You make your own schedule - Must be familiar with Shopify, Zoho and Ebay dropshipping - Fluent English - Must be able to work 6 days a week, 3-5hrs a day - Must be able to have good communication with each other - Must have great customer service
Skills: Virtual Assistant Customer service Email Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Exciting opportunity for an experienced Customer Service Representative. The Customer Service Rep. shall serve customers with best services by attending customer queries, educating clients on different services and products; and resolving customer complaints. A Customer Service Representative’s is to provide excellent customer service.
Skills: Virtual Assistant Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is position for more than 30 hours a week. Applicants should be aware of working time in pacific time zone Responsibilities include, but not limited to: - Responds to customer emails , chat and phone also maintain Facebook page and answer messages in timely and accurate manner. Follows up with the customer until the issue is fully resolved. - Responsible for data input, tracking, and reporting of key performance metrics. Identifies areas for improvements and makes recommendations based on customer feedback and factual information. Qualifications: - Previous customer service experience - Excellent English written and verbal communication skills - Experience in using CMS - Efficient and highly organized -Conference calls and presenting reports daily on end of shift ( 8 am - 4 pm ) PT zone Answer question and type #10 at beginning of your proposal so I can make sure you read job posting
Skills: Virtual Assistant Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fast growing tech company has room for additional customer care experts. Experience a supportive and rewarding long-term job opportunity with us. We require full fluency in English language with pleasant accent. Must have a quiet working place. This is a long term opportunity with growth potential. Are you who we seek?
Skills: Virtual Assistant Administrative Support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
De Vindt is an online jewelry company specialized in offering ethical jewelry. De Vindt produces high quality fine jewellery using ethical diamonds and gemstones. We do this while at the same time making a positive contribution to the global environment. Working this way we improve the lives of our staff, customers and those around us in the community. In the optic to improve our contact with customer, the person requested should have following requisites: - Experience in customer service - Native Dutch and good level of english - A knowledge of Social media and online marketing - Knowledge of sectors as fashion, luxury and watches is highly preferred The virtual assistant will be in charge to be periodically in contact virtually with customer, supporting the social media strategy and monitoring the customer care webchat for the dutch customer. Additionally translation from english and dutch will be required. In applying to this job please mention the following ref VAD-De Vindt.
Skills: Virtual Assistant Cold calling Customer service Social Media Marketing