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Voip Software Jobs

3 were found based on your criteria

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are using Bicom PBXware MT system and we are looking for someone to help our customers with tech support on live chat and phone, the system is very easy to learn and perfect English is required along with some experience with Asterisk/Hosted PBX

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, we are an Australian VoIP Telecommunications Provider that supplies hosted phone systems globally. We are now in need of a superstar customer service representative that is able to perform responsibilities below. This is a full tie position and a long term employment. We are looking for core staffs that will grow with the company. This is a great career opportunity for you! Responsibilities: Answer support queries through phone and email. Diagnose and resolve customer isues Liaise with level 2 engineers to the full resolution of support issues. Aid in project delivery and documentation Other tasks as required Candidates must possess the following: Strong command of the English language Preferably a neutral accent Experience in the telco or VoIP space is a plus Customer service experience Unparalleled customer service attitude Internet network experience is a plus Fast learner Candidates must also have the following at home: Up to speed computer Stable...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
USA based wholesale VoIP telecommunications company needs VoIP support person to assist with customer and vendor support. This would include answering customers tickets, opening tickets with our vendors and monitoring the traffic and on the soft switch. This is a permanent position. Customer tickets usually come in during regular business 8am -8pm Eastern time. We are a small company and do not have that many tickets/issues (some days there are none, other day as many as 4-5) usually there is not much work but we need someone to take care of the issue no later then 30 minutes after its reported. So that means that you should be available during those hours to handle the request. No phone is support required. Tickets are handled in zendesk. Knowledge of the ticketing software Zendesk is a preferred. Prior customer support in VoIP is required.