Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a Italian native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our Italian websites: lightinthebox(dot)com(slash)it miniinthebox(dot)com(slash)it This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 425 US$ per month, that's 425 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your E-mail address; 4) Your Skype ID. Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support Italian
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a French native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our French websites: This is a fixed position working from home, 5 days a week, Monday to Friday, 8 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 935 US$ per month, that's 850 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support French
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a French/Spanish native or fluent speaker, your proposal will be reported to oDesk as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our French/Spanish websites: lightinthebox(dot)com(slash)fr miniinthebox(dot)com(slash)fr This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 495 US$ per month, that's 450 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your E-mail address; 4) Your Skype ID. Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support French Spanish
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a French/German native or fluent speaker, your proposal will be reported to oDesk as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our French/German websites: lightinthebox(dot)com(slash)fr miniinthebox(dot)com(slash)fr This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 500 US$ per month, that's 500 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your E-mail address; 4) Your Skype ID. Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support French German
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a Swedish/Norwegian/Danish native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our Swedish/Norwegian/Danish websites: lightinthebox(dot)com/da miniinthebox(dot)com/da This is a fixed position working from home, 5 days a week, 4 hours a day, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 605 US$ per month, that's 550 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your e-mail address; 4) Your Skype ID; Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support Danish Norwegian Swedish
Fixed-Price - Entry Level ($) - Est. Budget: $3,498 - Posted
Company representative is needed to act in the capacity of an account receivable agent in the USA And Canada on a 12 month contract basis
Fixed-Price - Entry Level ($) - Est. Budget: $500 - Posted
I need a call center with several U.S. outgoing numbers to secret shop call my auto insurance agents to make sure they're following protocol. They must not know you're a secret shopper. You'll be spending around 5 to 8 minutes per call getting an auto insurance quote. There's 1 main number you'll call and then put in a zip code that will transfer you to specific agents in different states. I'll provide the zip codes. You will need several U.S based outbound numbers so that way they can't detect that it's a secret shopper call by using the same number. I only need 15 to 20 calls per day. $15 a day is the rate
Skills: Customer support Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $25 - Posted
This is a long term job so I need serious people you will be Working as an agent for company owners to check the quality of their services you will spy on workers and report their behavior spend 2-7mins on the phone you will be getting paid $2 to $5 a call this is a great way to earn if you are looking for a long term job if you have more then one phone line you can earn more money..
Skills: Call Handling chat support Customer service Phone Support Telephone Handling
Fixed-Price - Expert ($$$) - Est. Budget: $500 - Posted
For a Chinese customer that has bought two apartments in Portugal,Lisbon, we are looking for an experienced company or a freelance to deal with House Management and our communications and needs with service provider in Portugal on behalf of this customer. This would be a long term relationship since we also have ongoing customers visiting the country to buy new properties. Price to be agreed.
Skills: Accounting Customer service Data Entry English Paralegal Services Portuguese Real Estate Management