We are looking for a friendly, rock star support / account manager for SaaS localization service Localizer.co.
Daily job includes;
- Providing superb technical support
- Helping on-boarding of new and trial customers over the phone, chat and email
- Doing one on one product demos online
- Building relationships between potential customers and the brand
- Writing knowledgebase articles for common questions and problems
Ideal candidate must have,
- Good communication skills
- Availability to work Full time (Sydney Australia time zone)
- Fluent English
- Strong work ethic
- Has basic web design skills
- Has technical writing skills
- Has experience in similar type of work or a quick learner
- Patience with clients
- Positive and friendly attitude
- Hungry for success
- Ability to work flexible hours
- Finally has stable internet connection
Please include a cover letter. This is a full-time position and salary will be discussed based on experience.
Also on application type Aloha as greeting to show you have read the full ad.
Looking forward to hearing from you.