Customer Service Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
Newcomers Welcome! We are looking for someone who can help us following up with nursing homes, churches and other places where we could do our events. After sending an email, you will call them a few days later and if they have received the mail and are interested in booking us for an event. You should have skype and update all things on google sheet. Excellent English skills (native speaker preferred) Your base should be USA or CANADA because of the time zone and cultural understanding. Please also have a look what events we do. It´s all about music and healing. Our site is festivalofsenses do t co m Thanks! Robert, Grace & our wonderful team
Fixed-Price - Intermediate ($$) - Est. Budget: $750 - Posted
Our company, the iBackPack needs to hire 5 new customer service/sales representatives immediately. Our company has thousands of orders and we are having a tough time keeping up with the demand for our products and technology. You must have the ability to speak English intelligently regarding our products. You must be able to work USA hours beginning at 9:00am CST and ending 7:00pm CST (includes 2 hour lunch break). Required to have a fast internet connection, be willing to spend a minimum of 8 hours a day on the telephone speaking with our customers/potential customers. The job is roughly 50% customer service and 50% sales - hence the compensation plan of $750 a month plus up to $4,000 commission based on sales. You must be able to start immediately and we will hire you through Upwork. Send a video of yourself to In this video you should introduce yourself, tell us about your experience with technology and share where you live. We will provide you with all training materials you need in order to be successful. You must must provide us with a screenshot of your internet speed.
Skills: Technical Support
Fixed-Price - Entry Level ($) - Est. Budget: $30 - Posted
I'm looking for a travel planner that can provide some research on events, activities, shops, dining etc experiences in Las Vegas, LA and Hawaii. I'm open to surrounding areas also, as I know the Grand Canyon is close to Las Vegas. I'm looking for unique experiences that locals know of in the US. The time of year will be JAN-FEB. A page for each place (LAS VEGAS) would be what I'm after. Thanks
Skills: Administrative Support Customer service Travel Agent Travel Planning Travel Writing Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
COMPANY Petovera is a very special company. Founded in 2010, we provide a single, focused service to help our customers create and optimize their online sales funnel. Our mission in this world is to accelerate creativity and the entrepreneurial spirit. To do this, we rely on a set of important processes, checklists, and systems to get our work done and done well. BENEFITS > Part-time work from home (we are a virtual team) > We generate and provide you with the leads > Regular business hours (EST, New York time) > Proven, easy to learn process; well-defined productized service > Work for a mission-focused company that provides a great service > Have fun while interacting and learning from fellow team members > Learn new skills, with room to grow and move up in the organization > Earn commission on new accounts you close for Petovera > Earn a based monthly income that can grow into a full-time salary over time WHO WE WANT TO WORK WITH We are looking to hire and invest time with someone who is diligent, details focused, tenacious, and process-driven. If you don't like or don't believe in checklists or a proven process, this isn't the job for you. We are diligent, but not robotic. You are expected to care about each customer lead, qualify each lead as a fit or not a fit, as well as take notes on our CRM software, and respond to questions from customers on our website. This is a subscription service, and our customers do not like to a "hard sell." We are also looking to work with someone for the long-term. If you are looking to freelance or for a short-term gig, this is NOT the right opportunity for you. Finally, one of our core values as a company is relentless self- improvement. If this describes how you like to live your life personally and professionally, you'll fit in well with us. RESPONSIBILITIES > Follow-up with leads via email and over the phone > Answer common questions in live chat widget (we have a mobile app for this) > Update lead contacts on our CRM with notes > Qualify leads as decision-ready or not > Schedule and keep appointments with customer leads > Guide "Review calls" where our Funnel Strategist will present our marketing plan to the customer > Collaborate (as needed) with Funnel Strategist / Assistant when new customers signs-up > Attend weekly team meeting, participate with constructive ideas > Fill out a daily checklist > Collaborate with marketing team, Operations Manager, & CEO -- suggest ideas to amplify your sales pipeline or to improve the business. > Maintain and update your workflow documentation REQUIREMENTS > Must be US-Based > Must be available during normal business hours (many customer calls will be pre-scheduled, but you will get the best result from a fast-follow-up over the phone, even if it's only to schedule a get-to-know-you Consultation Call) > Must have a cellphone or dedicated landline (we can provide you a number to call out from as needed as well as an extension from our 800 number) > Must have some prior sales and/or digital marketing experience > Must be friendly, enjoy speaking with people, good with building and nurturing relationships > Must be comfortable working virtually and being self-directed > Must be diligent and enjoy following (and improving upon) our process COMPENSATION $400/mo (fixed) + $40 for anyone who signs-up (regardless of package they are on)
Skills: Account Management Customer service Email Handling Sales Telephone Handling
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
At the bottom, there is ~150 tabs. I want this to be one tab. This list is used for door knocking. After all 150 tabs are into one, I would like to sort it so that it is in alphabetical order by street name. After that, I would like to have it sorted so that the numbers by street name are in numerical order. This can be tricky, because for instance a street name may be Carpenter but is in the system as E Carpenter and W Carpenter. I would like E Carpenter to be before W Carpenter and be in the order of the C's on the list of street names. I need to make sure the apartment names/numbers stay on the list as well. They do not need to be sorted at all. I just need the streets to be in alphabetical order and the numbers to be in numerical order, with the rest of the date to match with the corresponding filter.
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
We are a company in Thailand appointed by a petrol station brand in Vietnam to evaluate their service. We are looking for a biker in Vietnam who can visit specific petrol station for us and evaluate the service. It will take only 10-15 minutes in the station, then we need you to fill in the online questionnaire. The questionnaire part uses around 20 minutes or less. We pay 10USD for the whole process.
Skills: Driving English Grammar Writing
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
Looking for freelance animators. Should preferably speak English and Hindi or either
Fixed-Price - Entry Level ($) - Est. Budget: $275 - Posted
Customer Service in Collections Primary Location: Remote Education: Other Job Function: Operations Schedule: Full-time Shift: Variable Employee Status: Regular Travel Time: No Description Starting at $275 per month!!!! Up to $300 per month for experience!!! Opportunity to earn average monthly incentive of $200-500!!!!!! At H.M.Enterprises, we’ve been tackling the world’s toughest challenges and seizing its greatest opportunities several years. The financial solutions we create for our clients achieve outcomes that truly shape communities, businesses and the larger world of finance. Achievements with impact: that’s what drives us. How about you? We are looking for ambitious people to fill the role of Collections Representative. The Collections role is a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with the utmost dedication. On a day to day basis our Collections Representatives will be called on to: ·Negotiate payment plans to resolve delinquencies with cardholders. ·Help a client avoid credit damage/bankruptcy ·Educate clients on how to rebuild their credit and maintain a healthy credit score ·Use a computerized system for tracking, information gathering, and/or troubleshooting ·Support your team in achieving their monthly repayment and service targets ·Take part in career development and skills training sessions ·Challenge yourself to go one better for clients and raise the bar for excellence in customer service Qualifications We find that in order to be successful in this role candidates should have: ·Minimum 1 year customer service experience preferred (financial services, call center, retail, etc.) ·High School Diploma, GED or equivalent experience ·Proficiency with Windows based applications ·Excellent communication and negotiation skills ·An understanding of Collections fundamentals ·Experience working in a fast-paced environment ·A commitment to dealing with clients and team mates with the utmost integrity and transparency ·Thick skin and an unflappable nature—the ability to deal with a variety of personalities and scenarios ·The ability to empathize with clients who may be going through a hard time and the dedication to guide them through their situations ·An open and friendly way of communicating that can put clients and colleagues at ease ·A strong interest in continued learning and career advancement opportunities
Fixed-Price - Entry Level ($) - Est. Budget: $800 - Posted
Do you like to aid people? Are you comfortable handling incoming calls, and giving first line technical support through a ticketing system if all related training is provided for you, with passion to make your customer smile? Are you looking for an employer that presents an opportunity for you to work from home? If you said yes to all three questions, you are native Czech, living in the Czech Republic and you have good command of English, you usually learn and handle new software easily and you have great communication skills, we have two opportunities for you! Job responsibilities: • Work from home in a cloud call center environment, answering incoming requests with outstanding customer service. • Manage tickets for service support using a ticket management system and incoming calls via our online call handling system in Czech and English language • Clearly document issues and solutions • Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management. • Ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible operations and processes. • Support other team members in troubleshooting and resolution to problems. We provide you with a great opportunity to arrange your work to your daily tasks, since we are offering morning and night shifts! Agent Requirements: Living in Czech republic with solid English language knowledge Solid computer skills Excellent written communication skills in English and excellent oral communication skills in Czech Precision of data entry Able to work minimum 4 hours (can be more) in CEST/CET time Monday-Friday – normal business hours or afternoons and evenings or Saturday –Sunday (afternoons-evenings) Attend training: provided by CloudAgents and our partner Work type: Permanent work from home, freelancer partnership (30 days probation period) Work Environment Requirements: Quiet workplace (tasks are delivered from the comfort of the help-desk agent's home) USB Headset (separate microphone and loudspeakers are not good enough to manage calls) Computer or Laptop with Windows operating system and Broadband internet connection (mobile internet is not good enough to manage calls) Training Method: We use cloud based call center technology - You need to download our call handling system, which needs to be tested. We train all of our agents online before the beginning of any project We monitor the progress of agents and acknowledge successful inquiries If you are interested to join our team, please send your CV to ASAP!
Skills: Call Handling chat support Customer service Customer support